Walmart Auto Care Centers

Dec 04, 2024

I went to the Walmart and got these tires and this is what happened. I almost lost my life and all the other tires are seeping air. I have to continuously go back to Walmart schedule appointment and take time out of my day to get them sealed and refilled. these are the Douglas Tower brand they are horrible. I would never shop at Walmart for tires again. I’m so glad I didn’t lose my life in the middle of the highway when my tire flew off and flew across the highway and I really feel like Walmart owe me some sort of conversation.

Nov 07, 2024

Rude customer service representative Will not help with simple questions Hung up on me when I called to speak to someone about getting new tires Why even bother having a service center when you don't want to service the costumer Learn some people skill and train your staff on how to communicate properly

Oct 07, 2024

Scheduled a simple oil change for 11am. I arrived at 10:45a. There was not a wait or line of cars. The parking lot was empty. They didn't pull my car in until 12:15p and I didn't get my car back until 1:30p. What takes so long for an oil change? This shop is slow and doesn't seem to care about doing a good job.

Aug 07, 2024

Sign on the door says they’re open late, but they were closed. I called three times in a row the following morning, and it rang for about 3-4 minutes each time. No answer, so I called the main store and they confirmed that the auto care is open. So the phones are broken, or nobody cares.

Jul 07, 2024

The workers at the auto care desk are extremely skilled in denying claims for defective tires they have installed on vehicles. I returned a defective tire that had developed a hole on the sidewall due to dry rot (inspected by my mechanic) and they subsequently denied my claim because I did not have a receipt, but then they were able to look my order up in the computer only to make sure they could deny my claim for having no "roadside hazard" warranty purchased, when the issue was a defective tire. All of a sudden when the manager arrives they can no longer look up my order as they have just done and all but scammed me out of my money by denying my return. Not only do they sell faulty tires but they will also scam you out of the money you are entitled to in return

May 07, 2024

Always working people there excuse they need to team lead train them they need to respect to everyone

May 07, 2024

I have been location a few times and always had good service

Feb 07, 2024

Had a flat tire and they were kind enough to put me in a spot despite scheduled appointments

Feb 07, 2024

I have called off and on and no one answers

Jan 07, 2024

They did a great job on my tires . And the staff was helpful.

Jan 07, 2024

The Auto Care customer service is amazing they are so kind and helpful I truly appreciate everyone. Angelee is so pleasant and caring they all deserve a raise.

Jan 07, 2024

Walked in yesterday to get one tire after getting a flat and the staff was extremely nice. Brian and Deandre were helpful and Deandre was able to find me a tire on clearance!! Even when just walking through the store and in the electronics section the staff was helpful and pleasant!! Haven’t experienced this in a Walmart in a while!!

Dec 07, 2023

Friendly mechanic. Helped me pick out new tires.

Dec 07, 2023

Great prices

Dec 07, 2023

I truly don't know why they come into work just to tell customers that they don't have workers so don't open the department if it's not fully operational.

Dec 07, 2023

Los empleado q atiende y monta gotas son unos irresponsable..porque fui a Walmart el día anterior a comprar 2 gomas y q la montara ...Un empleado verificó si las gomas estaban disponible y me dijo q si quedaba de las gomas q yo estaba buscando...El empleado me hace una cita para el próximo día a las 12pm ..Yo fui a q me montara las gomas y me atiende otro empleado y me dice q no hay ninguna gomas a mi nombre y q no podía hacer nada ..

Dec 07, 2023

They changed my oil and topped off my fluids. I was low on antifreeze, I am glad they cought that.

Dec 07, 2023

Very irritating experience. I went in yesterday to try and get an oil change/tire rotation. They said they didn’t have any workers but to come back at 7 a.m. the next morning and there would be people able to do it, so that’s what I did. Walked in at 7 the next morning to be told that all three of the auto shop workers called off and there was no one able to do it. The only reason this review gets two stars and not one is because the people working the desk were helpful and pleasant both times. I guess if you don’t need anything done to your car then go here but if you’re looking for shop work on your car, avoid this place at all costs.

Dec 07, 2023

Yep. Everyone saying they don't answer is correct. Been randomly calling for over a week and STILL no answer. LOL! Wild.

Dec 07, 2022

Good

Dec 07, 2022

Great service and prices.

Dec 07, 2022

I must say that the service was great and the fact that 2 people called off during the time I went, it made it hectic for the attendant because he had to check everyone in and service cars at the same time until someone came in to help. He had a pleasant attitude and even though people were short with him, he never got out of character; I really commend him (Joshua) for that...very professional!

Dec 07, 2022

I would have given them 5 stars but I had to return for a minor issue on their part. All in all, can’t beat the service or the price!!!

Dec 07, 2022

No one answered

Dec 07, 2022

Picked up tires

Dec 07, 2022

Service was great but people were greater. Terry needs a promotion yesterday because he was AMAZING 🙌🏽🙌🏽🙌🏽Took care of me and my car in a timely manner and what he couldn’t fix immediately he made time for later in the day BLESS THIS MANS 😍 seriously if it wasn’t for Terry the entire establishment would come crumbling to the ground 10/10 service if every mechanic was like Terry the world would be a better place 👏🏽👏🏽👏🏽👏🏽👏🏽 Seriously @walmart don’t let his talents go to waste give him a better title and more money because DAMN you are lucky to have him 🙌🏽🙌🏽🙌🏽

Dec 07, 2022

They are very knowledgeable about tires and very helpful.

Dec 07, 2022

They literally do not answer the phone. After ringing for 3 minutes, it transfers you to the “fitting room” phone and the person says that all they can do is try to transfer you back. Would not recommend. Surprisingly, steel yard location was phenomenal!