Walmart Auto Care Centers

Nov 23, 2024

This would have been 5 stars, but someone named Brian, decided to connect his Bluetooth phone to my car stereo, and began playing music. Very disrespectful. When I stood up to look, he turned the music off, That wasn't professional at all.

Nov 07, 2024

I came for an oil change. I waited for at least one of the staff for 2 hours!!! This is impossible!

Nov 07, 2024

They are not actually open at 7 am. When I arrived, two associates at the counter didn’t offer assistance, and the third informed me that they wouldn’t be able to help until Sunday at 3 pm. It’s Friday at 7am! There was no one loading cars, the TVs were off, and the other two employees seemed to be wandering aimlessly around the floor. It’s clear why there’s such a delay until Sunday. If this is any indication of their oil change service, it’s not worth it—save your gas money and avoid the long wait.

Nov 07, 2024

They are so lazy and when I changed the oil I found drops of gasoline in the chair

Sep 07, 2024

I got a nail in my tire on my way to work this morning. I was right next to walmart so I just went there because my tire was at zero and it was an emergency. They tell me that in order for them to replace my 1 emergency need tire I'd HAVE to either order 2 or 4 tired. I could not afford the extras today but they did not care. Women manager had zero compassion. I had to tow my car to Discount tire in parma heights because I can't make it to Discount tire. Discount tire is GLADLY replacing my tire. WORST SERVICE. ZERO stars.

Jul 07, 2024

The mechanic Michael L. just doesn't want to work and didn't give me the balance and rotation. They are looking for any reason to sell you new tires, and refuse service. I lost my time.

Jun 07, 2024

Excellent customer service! Would not hesitate to use services at this business again.

May 07, 2024

Good customer service at this Auto Care center although they ran about 2 hours behind even though I had an appointment

May 07, 2024

The employees at the auto ,very courteous, hard-working employees of facility is clean

May 07, 2024

Waited 3 hours and when I woke in the morning 1 tire leaks been back 2 times and couldn't get in so I still have a leak and the tires aren't balanced I am a master tech turned management the service department is poorly run

Apr 07, 2024

Best place to get Douglas tires.

Apr 07, 2024

Found everything I was looking for, and the staff was mega helpful

Apr 07, 2024

Good guys that work on cars friendly

Mar 07, 2024

Great prices, just had to wait longer then told, but it was that cold spell so very busy. But truly was at least 30.00 cheaper than anywhere else

Mar 07, 2024

I made my appointment online. Came in the wrong way but the team leader of the mechanics came inside and helped me. Gave us information about the different oils and we chose which one we wanted. I was kept informed throughout the process. He said it'd be a half hour but took an hour but it was fine walmart entertained us as we waited. We payed a reasonable amount. And off we went. Loved it and appreciated him helping us.

Mar 07, 2024

Worst place on earth. Waited four hours just to get two new tires put on. A week later I needed to replace a part, couldn’t even get the tire off. The lug nuts were screwed on so tight and had no antisieze or nothing on them just metal rubbing together . It stripped every one and broke off. Employee Brian had worst customer service I ever encountered in my life! Do not go here! Save your time and money!

Mar 07, 2024

very cheap which is nice but they take so long. my appointment was at 9 and they didn’t start on it till 11. i had to wait 2 hours for an oil change when i had scheduled my appointment 3 days ahead. the men at the front are very nice and helpful people though!

Jan 07, 2024

I have had an absolutely awful experience with this Walmart auto care center. My boyfriend purchased tires. They scheduled him an appointment and then proceeded to cancel the appointment same day he came to pick the tires up so that he could have them installed by someone else. They told him all four tires were ready. He got them. Only one tire could be found. We've now come back for an appointment. They said that it would be an hour. They texted him. His car was ready. We go to pick it up. They put all four of the wrong tires on his vehicle I would very highly recommend that you never come here. They're inconsiderate an inconsistent.

Dec 07, 2023

The lady who helped me pick out my tires ŵas very upbeat and courteous. The technician on the other hand was downtrodden and lethargic.

Dec 07, 2023

They fixed my car in twenty minutes told me my tire was repairable after my dealership had done a HORRIBLE job and told me i needed a new tire, the manager at walmart auto store was very nice professional and fixed my car in no time and showed me the horrible job the dealership had done Thanks for the awesome job guys !

Dec 07, 2023

4 hours wait just for a tire change

Dec 07, 2023

Awful. Called beforehand to make sure they could do an oil change and nobody answered. Drove there to find there was no associate there to help people. I wandered around until I could find someone to help/call the associate over. When she finally came over she had an awful attitude. Very annoyed because this was the second Walmart auto I had been to today because the one didn’t have anyone working. Finally just took my car to a take 5. Save yourself the headache.

Dec 07, 2023

Great

Dec 07, 2023

Ordered tires online

Dec 07, 2023

Terrible waited 40 mins before being told they don't have oil filter for my Hyundai

Dec 07, 2023

The website doesn't let you schedule an appointment, and when you call, they don't pick up the phone! Waste of time!

Dec 07, 2023

Unorganized and unprofessional Ryan