Walmart Auto Care Centers

Dec 01, 2024

Got the tires I wanted at the Platte location when other locations had none. I waited for about 1 1/2 hours, which isn’t bad on a Black Friday. Everyone was nice and it all looked good; until I went home and noticed that night how bad two wheels are with scratches that were NOT there before. $2500 Ram Limited wheels with scratches around the rims where the machine would have went around the rim. More care needs to be taken when dealing with obvious expensive wheels.

Nov 06, 2024

Great job, was done in less than 2 hours even though 2 other cars in front of me.

Nov 06, 2024

If you do set up an appointment, it will not take longer than expected

Nov 06, 2024

This auto center doesn’t even deserve one star. I called in advance to inquire about a specific tire. The mechanic who answered was very kind and told me there was two in stock. I asked if he could place them on hold and I will be there within the hour to purchase them. He said he brought them upfront and they would be waiting up there for when I get there. I got there less than a hour later. The mechanic behind the register was very rude. I let him what I was there for but the manager (Isaiah) had interrupted and said “we don’t place items on hold here”. I politely told him I had talked to someone on the phone and they said they would place them on hold for me and he replied with “My mechanics know better. Again, we don’t place items on hold and we already sold those tires.” I’ve worked management in retail and I know how people can be. But you can’t treat people bad for no reason.

Sep 06, 2024

It's Walmart, what can I say?

May 06, 2024

Great

May 06, 2024

Horrible customer service at this location. They don't even deserve one star

Apr 06, 2024

Amazing! Got me in right before they closed. I needed one new tire and they were kind enough to fill up all four! Thank you!

Apr 06, 2024

These people are the laziest losers on the planet. All sitting around and joking and talking while I'm waiting over an HOUR for a tire patch. Every other place in the city takes 10-15 minutes and it's perfect. So the only excuse is the laziness and stupidity of the employees.

Mar 06, 2024

Straight up garbage. I made an 8AM appointment and showed up at 7:40 for. I wasn't given my keys until 10AM, for an oil change. Bro I was literally the second person there and they were short staffed which explains a slight delay but not 2 hours after the appointment time. That's insane for an oil change. I could see them moving around as if they were trudging through molasses nearly the entire time. Even after they finished the process of getting my keys took like 5 minutes. So sure I saved about $2 but also wasted over an hour and a half of time. I'd drive my car into lake Ontario at 145 mph before I come back here. Just look at Groupon save money and go to a business that'll either be able to handle the scope of work they offer or can compensate you for their incompetence. Also they couldn't be bothered to remove the oil light. Theyre trying to say full synth is only good for 3500 miles.

Feb 06, 2024

I needed a new tire and the price was reasonabl. Thae amthough has mechanicm my out of his way to do an b but

Jan 06, 2024

Professional and polite. Installed tires as scheduled. No issues

Jan 06, 2024

They took an extremely long time but they were all friendly. Just have a loooong grocery list to shop for.

Dec 06, 2023

Bad,really bad services ,workers bad attitude

Dec 06, 2023

Drove up at 8am for a tire replacement hours on the website and building stated that they open at 7am. When I arrived another customer had been waiting for them to open since 6:50am. That customer called inside and still as of 8:40am the auto care center has not opened... Understand that things happen but I could see people inside and they could at least give an ETA on when or if they plan on opening this morning. Even a sign on the doors would work so that I don't waste my morning waiting. Can only judge the service in terms of the blatant disrespect of operating hours, as I have waited 40 minutes for no service. They may do good work when they are open but I will never know as I will not wait anymore.

Dec 06, 2023

El peor sitio para hacer compras, cierran las cajas de auto pago temprano no habilitan más puntos de pago parece que fuera regalado lo que venden. Que asco de lugar.

Dec 06, 2023

I get my Jeep service here when it's time Keep up the good work Walmart

Dec 06, 2023

It’s insane how poor the level of service is. Don’t expect much from anyone here including the managers.

Dec 06, 2023

Loved it, the customer service was great. Go Walmart st 1200

Dec 06, 2023

Need. More. Employees. Waiting three hours for an oil change is absurd.

Dec 06, 2023

Needed a little air in my tires cool staff

Dec 06, 2023

The only reason I didn't give it a five-star rating was because I got there at 6:30 so I could get my car done as close to 7:00 opening as possible but even though they checked me in quickly it still took them 25 minutes to start my vehicle. I was happy with the price of the tires and they did do a good job though they might have misconstrued the torque pressure for my lug nuts but I think we got that cleared up. Otherwise the manager is very helpful and his people are nice and the mechanics know their stuff as to what they do there and I'm not the easiest person to satisfy at times. But I tried to be nice and I think I was up to the point where they said they have a policy where they Fork the lug nuts three times. And I tried to explain to them that's the reason why you have a torque wrench. So you only have to work at once. But Walmart seems to have its own mechanical Wizardry and I don't blame the mechanics I blame Walmart's policy. Obviously the people who run management for the Walmart do not have any idea of mechanical aptitude. But otherwise they did a great job and even though I was late for an appointment luckily it wasn't a terribly important appointment in everything worked out for the best. No I got to say this. If you're going to open up shop at 7:00 and people are there waiting to get work done at 7:00 then you better be on their cars at 5 after 7:00 or the latest 10 after 7:00 because that's what an automotive shop is all about. Getting the people in doing the job right and getting them out. So maybe you guys can get to work earlier so you can wake up by 7:00 and be ready to do the work! Have a great day

Dec 06, 2023

They were fas in changing my oil

Dec 06, 2023

Waited for help for 20min for someone to recognize I was even there and when they did and I said how long I waited, he told me I just pulled up!!! When I left my car the new tires registered 40 in one tire & 37 in the other. Never ever go back to this Walmart car service.

Dec 06, 2023

When in for an oil change yesterday. Whoever did my service failed to properly secure the protective plate. Found out on my drive to the Denver airport. Now here I am looking for another fly while my car is being fix. Thanks for the experience guys.