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Walmart Auto Care Centers

5

4

3

2

1

3.5
(178 reviews)
Review highlights

"Fast, friendly, afordable."

"Great staff, great work and good communication!"

"Very bad customer experience and service."


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Colorado Springs, CO we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 5550 E Woodmen Rd and let the technicans get to work while you shop.


Reviews

Dec 05, 2024

Ordered new set of KO2 tires for my truck. Took them 90 minutes to change them, and that was mostly due to them trying to get the TPMS to work when they were fine when I came in. They never replaced the valve stems because I mark them before I drop my truck off. Manager finally agreed to have TPMS and valve stems replaced. Watch these folks to make sure they don't mess up your vehicle and give it back. The manager was very reasonable so that's what the 3 stars were for.


Nov 15, 2024

It was awful. They acted line it killed them to answer a couple of questions.


Oct 06, 2024

New tires for a great price.


Sep 06, 2024

Stop in for a nail in the tire and obvious quick repair. 3 hours later nothing was done but lies. I was told my vehicle was next but it was passed over for other vehicles. It wasn’t just once. The lying is the issue, I understand being busy but lying to customers is not right. I called to complain, no manager would answer.


Aug 06, 2024

One stop point for all your car accessories except spare parts..fast paced tire services.


Jul 06, 2024

It's always the best for the money oil change


Jul 06, 2024

The two older woman that work here are so lovely! I come to this location just for the customer service!


Feb 06, 2024

Service was decent, 2 hour wait for necessary repairs but overall okay for a Walmart center. Don't expect the worse or best from this place.


Feb 06, 2024

Service was horrible


Jan 06, 2024

Got an oil change and tire rotation. As you can see in the picture, the wait time was nearly 3 hours. Do not go there without an appointment. You will wait forever.


Jan 06, 2024

Excellent experience. Very organized. Got 4 new tires done in 1 hr. Free road hazard insurance if you are a Walmart+ member. Not sure what’s up with bad reviews. Maybe make an appt and come in the morning during the work day. Haha. Can’t beat the price.


Jan 06, 2024

Fast, friendly, afordable.


Jan 06, 2024

They dont know anything about cars and you shouldn't take your car here because they might mess it up. They wasted almost 2 hours of my time to lie to me and refuse to do an oil change because "I didnt have an oil dip stick". When I showed them where it was they admitted that they lied because they didn't want to do my oil change and gave me more lies of why (something wrong with my hood which is was just open and I closed it to show them nothing was wrong and that they didnt want to get oil on my stuff which was not in the way and easy to move).


Dec 06, 2023

Helpful service for my auto tire needs. I am happy with the nice tires and value pricing.


Dec 06, 2023

I highly recommend coming to this auto center for your tire needs. They were fast and efficient and didn’t give me a hard time with with my road hazard policy unlike the auto center in monument.


Dec 06, 2023

Look, this place understand, works with you. Makes the experience controllable. Great price to get tires and willing to listen


Dec 06, 2023

The word to best describe this place is a circus. Different acts and characters; depending on the day, you'll get different outcomes. Today, I parked in the tire lane, because naturally you park in the lane for which you're requiring service. I was quickly met with someone yelling at me that I can't park there, repeatedly. As a common rule of business, if you have employees who are incapable of interacting with customers, they shouldn't. This is one of those situations. Shortly after, Sam comes out, and asks what do I want. I explained I need a tire replaced under warranty. He tells me that I can't take the wheel off the the vehicle for repair, otherwise it voids the warranty. So in other words, you have to tow the vehicle in whenever you have a flat tire. If you change your flat tire and put a spare wheel on the vehicle to drive it to Walmart, it voids the warranty. I checked Walmart policy and it does not state this, because why would it, that would just be absurd. This place could do well with some retraining or new management, because something is clearly not working.


Dec 06, 2023

These guys are the most incompetent mechanics I've ever seen. They stripped my drain plug doing an oil change. Then dropped something in the engine trying to get the oil out. My car has been in there parking lot for 3 days being pummeled by hail. I wouldnt give them 1 star. Please guys don't let them ruin another car. Go somewhere else.


Dec 06, 2023

They were super fast and professional. Bought and installed four tires at a great price.


Dec 06, 2023

0 stars if I could. The lady working check-in says that it’s required to replace all 4 fairly new tires instead of replacing the single tire that has a nail in it. I have been to other Walmarts that will replace a single tire with no problems and no hassling. These scum bags don’t deserve your time or money.


Dec 06, 2023

Fast n quick


Dec 06, 2023

Good price


Dec 06, 2023

Great customer service!


Dec 06, 2023

Great service! Great help and attitudes all around. Greatly appreciated!


Dec 06, 2023

Possibly the worst customer service experience I have ever encountered. Mechanics are great. However, the lady (who huffed and puffed the entire time) told me it is REQUIRED to replace all of my fairly new four tires because of a nail in ONE tire. I took my business elsewhere and it was plugged completely free.


Dec 06, 2023

Very good.


Dec 06, 2023

Very helpful and friendly technicians and staff.


Dec 06, 2023

Very honest people. Their prices are very affordable if you have little to no money. There are long wait times, however when the service is done it’s worth it.


Dec 06, 2023

Walmart auto center made everything right. Previous review was deleted.