Walmart Auto Care Centers
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Review highlights
"Professional"
"Always fast friendly people and service"
"I was the first customer of the day, quoted a 45 minute wait time."
Overview
Categories
Oil change service, Auto repair shop, Tire repair shop
Directions
5200 Pointe Cir Dr
Columbus, OH, 43228
Phone number
Call: (614) 876-7060Website
View websiteAppointments
Book appointmentHours
Sunday
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
At your local Walmart Auto Care Center in Columbus, OH we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 5200 West Pointe Plaza and let the technicans get to work while you shop.
Reviews
Dec 01, 2024
Bad and experience to forget. I don't understand why a person that cannot handel customer care is in charge of the auto care. Worst customer service and I will never come back. The funny thing is that this person said it have more than 15 years working over there. Awful experiences
Nov 30, 2024
Costumer service professional and perfect job for the employee checking cars and changing oil with patience conscience and skills at work
Nov 07, 2024
Worst auto care in the world.
Oct 07, 2024
Fast and sheap
Jul 07, 2024
DON’T TAKE YOUR CAR HERE. I went to the Walmart Auto Center for an oil change and a tire rotation about a month ago. A month later and my front right tire is making this loud humming noise, which I thought was from a bad wheel bearing. I take my car to a local Columbus mechanic and they find that it was not a bad wheel barring at all, and that the tire actually had loose lug nuts and a couple of lug nuts that actually already fell off. They said it was from the bad tire rotation and that I was lucky that the tire didn’t fall off while I was driving. That was the last time I will ever take my car to the Walmart Auto Center, and figured I’d warn others before taking their car there for anything. I am lucky that I didn’t total my car due to their poor and lack of attention to my car.
Jun 07, 2024
Do not buy tires here! I am beating myself up for not buying from D.......Tire on Hilliard Rome Rd. Their customer service is horrible! As soon as I drove off the lot with my new tires, the low pressure light came on. I have been having touble with my tire pressure since day 1! Today, I tried to call several times to make an appointment and once again no answer. So, I decided to take my car in anyways to get checked out. The guy at the counter said 3-4 hour wait, I get it, it's Saturday and their busy. 4 hours later, no phone call, no text, and all they did was add air to my tires!!! I could have been In and out in 60 seconds at D....... Tire Avoid this place at all costs!
May 07, 2024
Lied about changing the filter during oil changes on multiple occasions.
Jan 07, 2024
Great Service, it was fun talking to the service manager and was done before we could sit down!
Jan 07, 2024
Very helpful staff
Dec 07, 2023
Always fast friendly people and service
Dec 07, 2023
Called 4 times this morning and no one answered the phone. So I drove up there, parked and called again while walking in.. just to see the employees joking around laughing at each others jokes while the phone rings and rings. Walmart needs to get rid of their lazy employees who are only there for a paycheck and not to do their job
Dec 07, 2023
Clean store and product availability was great!
Dec 07, 2023
Disappointed they no longer had my under warranty brand of tire, but the technician and manager approval made up for the inconvenience with an offer I couldn’t refuse. Excellent customer service and greatly appreciated. Thank you
Dec 07, 2023
Don't do work needed
Dec 07, 2023
Great service and very quick! Very straightforward or try to con me into buying things that I didn't need. I got 4 new tires and was in and out in about 40 minutes. They even offered to help me put on my new windshield wipers
Dec 07, 2023
Hard worker and reasonable prices
Dec 07, 2023
I’ve used this place in the past, it was was ok service. Today I went in and it’s a different crew and a way better experience. The guy who checked me in, asked me about my car and recommended some options that’s no one has ever offered. I went with the fuel injection service, and oil change combo. I appreciate when the employees care enough to take the time to recommend options which would benefit the clients. Will be back in future.U
Dec 07, 2023
The messed my vehicle up and sent it to a garage right no one has gotten in contact with me I haven't had my card over a week this is the bed in the most unprofessional thing I have experience with Walmart and I would not be going back to ever get my services on I do not recommend this on anyone that is reading this not a good experience
Dec 07, 2023
Went here to change my oil. There wasn’t a line and I didn’t wait too long for it to be changed, and I thought, “wow this place is amazing, I’ll start coming here for quick oil changes and whatnot”. When they gave me my rundown sheet afterwards detailing the fluid levels and light issues, the only issue that I had was that my low beams needed replaced, nothing else. A few days later, my service engine light came on, and I naturally I checked my fluid levels. My coolant was entirely at empty. Meanwhile, the rundown sheet said that it was at a good level, meaning that they just blatantly lied about checking fluid levels. No wonder it only took half an hour for an oil change. Never coming here again.
Dec 07, 2023
Wow a Walmart with an oil change department That’s never opened and never answers phone calls!! Omg so impressed !. Taco Bell across the street hires pot heads and they still get to work, Walmart you gotta fix things ASAP don’t let your employee be you downfall in the Oil Change department if I owned the business and my workers were closing early or not showing up to work I’d replace them , Allot of people with skills are looking for jobs do get to work and so hire them.
Dec 07, 2022
Always open late and sometimes close early without notice
Dec 07, 2022
Fix your TLE hours so misleading
Dec 07, 2022
Friendly service rep, Ky. $48 for oil change 5 quarts full synthetic, high mileage
Dec 07, 2022
I got new tires and they are not balanced well when I go 60 the car shakes where the new tires are in the back.
Dec 07, 2022
I really love the servers over there , I did change two front tires, and did an oil change. I am so satisfied with the services. I would go back again.
Dec 07, 2022
I will never return there because of how one of the worker treat me there when I received a taxe message that says my care is ready he was in front dask I asked hime he said I don't have any ideas with an angry face and without looking to me, thank you any way for athor workers 😊 but because of this one I'll never go there
Dec 07, 2022
Not the same anymore ! Some of them appear open on line but there’s no one tending they chain locked
Dec 07, 2022
Service center is beyond rude
Dec 07, 2022
Terrible customer service. I called ahead and was told I didn't need an appointment. When I got there at 4:30 they were closed. A guy told me they were short staffed all day and closed early. Wasted my time
Dec 07, 2022
Very quick, and decently priced.