Walmart Auto Care Centers

Nov 20, 2024

El servicio se demoró más de la cuenta , no había ningún customer services que atendiera al frente del centro de servicio

Nov 20, 2024

First gave me the wrong keys, and didn’t actually change my oil. Had to go back inside to get my keys then go back and tell them they didn’t change my oil took almost 3 hours.

Nov 13, 2024

Been on hold for 30+ minutes; had to call 5 times and no one answered in automotive, the automated service sucks. After a while, someone answers, I start to ask question, I got switched to customer service. Walmart called me back, James hung up on me while I was asking about a battery. I called back 3 more times, got transferred 2 times, got transferred back to James, he said he didn't hang up on me until my question refreshed his memory to 10 minutes previous - James NoLastName did not know how to work the computer, yet he said he is the manager. This is the last time this Walmart will work on my vehicles and the last time I set foot in this location. Now I know why the reviews are so horrific, they represent ignorance and Incompetence!!

Nov 06, 2024

Don’t bother to get an appointment you will be waiting there the same 2 h as for a walk in

Aug 27, 2024

3 and a half hours for a oil change and windshield cleaning with a a appointment

Aug 27, 2024

Bad car battery still under warranty. Took four employees to figure out what to do. Had to get a manager from another department to convince them to replace it. Auto department keeps automatic sliding door locked in violation of local fire safety code. Someone behind the counter has to unlock it every time someone wants to leave.

Aug 27, 2024

I recently visited Walmart Auto Service for a simple car repair, and unfortunately, the experience was very disappointing. Despite being told that the service would take a reasonable amount of time, I ended up waiting for **six hours**. When I finally went to check on the progress, I found that the staff seemed more interested in chatting with each other than actually working on my car. It was frustrating to see them wasting time instead of attending to the customers who were waiting. Given this experience, I can only give them a one-star review. I do not recommend anyone to use Walmart Auto Service for tire purchases or any other car services. Save your time and take your business elsewhere.

Aug 27, 2024

This is by far the worst shop I’ve ever been to. 3 hours for an oil change, 5+ hours for tires. Totally incompetent staff. This place should not be open if they offer service this bad.

Jul 27, 2024

These people are the slowest moving people I've ever had service my vehicle. They hire nothing g but individuals with zero experience and they take their time because their pay is extremely low. I was told by a worker that walmart gets what they pay for and that's take their sweet time

Apr 27, 2024

Just would like to let people know don’t come here for services. It destroyed your mood and time. The mechanic is totally Incompetent. I waited for 2 and a half hours, then the mechanic came to tell me to help me open the caps on the tires. OK, I paid the money for tires and services, and then I helped him replace tires, what would I need you for??

Apr 27, 2024

Llegué desde las 6.55 y no abrieron alas 7 abrieron hasta las 7.15 ,la persona que estaba encargada tardo demasiado para atender aúna persona éramos 4 los que estábamos esperando afuera porque se supone que habrían alas 7 am y abrieron tarde,pésimo servicio son muy lentos para abrir y para atender tambien.deberían tener a gente rápida para trabajar

Jan 27, 2024

For the love of God and all that is holy DO NOT GO HERE! Since negative stars are not an option it gets one star. You've been warned.

Jan 27, 2024

I was waiting in line at Automotive. I was next in line and the cashier allowed a customer that walked in to go before me. The cashier was very unprofessional. I called for management on my phone and he came to the back and made sure I was taken care of. The manager asked another automotive technician to take care of me by exchanging my battery. I noticed on my receipt that I cannot return the battery if something happens to it. Terrible experience. Poor customer service!

Dec 27, 2023

The oil change package lists a lot of services as included. None or very few are done. The receptionist did not allow me to pick the oil brand. She wasn’t aware of different oil types and which would be used for my car. Wiper fluid wasn’t checked and refilled. Tire pressure wasn’t checked. Windshield wasn’t cleaned. In addition, the car interiors were left much dirtier and will have to get it cleaned again. Not sure if it’s walmart issue or issue with this specific center. Avoid this center!

Nov 27, 2023

Customer service is the pits. I've called multiple times, nobody there can even answer the phone. Avoid this place, and to go Discount Tire next door.

Nov 27, 2023

Excelente

Nov 27, 2023

Good

Nov 27, 2023

I waited 2 and a half hours for an oil change just for the incompetent mechanic with half his teeth to tell me that he does not know how to do it so he left it like that. I asked to fill up the air in my tires and not even that he did. When I asked If I waited for nothing he said “yeah” after I left I heard everyone laughing because of that. Horrible service, don’t come here you have to wait a LOOOOT for nothing.

Nov 27, 2023

My Everstart Max battery that I bought 6 months ago, was emitting toxic fumes, you could see the discharge on top of the battery. (See photos) I was getting weak and dizzy while driving, so I brought my car in for a warranty exchange on the battery. The associate at the counter called in a service technician after I told her what was happening and he said, it smells like rotten eggs right? I said yes, so he told the associate to book me in. Later, I got a call from a different technician who said my battery was good, but that they could not get my car to start “because the remote in the key battery was dead.” They were obviously lying because my key battery was fine, i explained the car battery is bad and that they were wrong, the problem is the car was not responding to the key. They insisted I needed to replace the battery in my key. Well… I found out they actually blew my battery attempting to recharge it, because I asked them to retest the battery and it showed it needed a replacement. The battery had a higher charge when I brought it in, than when they tested it the second time, which indicated the battery needed replacement. I only chose this location because they showed the battery I needed in stock in the Walmart app. Unfortunately after all the fuss they realized the battery was not in stock. When I involved the store manager I told him the website showed it in stock and he said “you can’t trust the website it’s always wrong”. I said you can’t say that sir because that is a valid complaint to your corporate office. He got very defensive and even defended his employees, while showing no regard for me as a customer. Essentially, I thought I was stranded at this point, but they put in a cheaper battery than the one I purchased, and reduced my 4 year warranty to a 2 year. I have kept the battery test results to prove that they completely blew the battery after I explained the situation. Will upload photos, I do not recommend this location. How as a mechanic do you not realize when a battery is dead?! And what’s crazy is I had more power in the battery when I brought it in, than after they charged it and blew it! The only other thing is now I have to go to the doctor for exposure to sulfur dioxide. This is actually the second warranty replacement I’ve had to go through because the battery was emitting toxic fumes of sulfur dioxide. They tried to take advantage of me because they thought that perhaps I was disoriented from inhaling the fumes! (Will be uploading battery test photos soon )

Nov 27, 2023

One of the worst places to go to. The worst service. People that "work" there are completely incompetent. They should replace each and everyone of them. Waited my time going there to recive the most mediocre service ive recived in my life.

Nov 27, 2023

Only get oil changes from them. Anything else is no good. They were supposed to change my oil air filter on my car. He told me they didn't have the one I needed after searching for 1. That's cool is what I told him once my car was finished with the oil change. I just checked under my hood a week later and the oil filter box where the filter is stored was not rescrewed down. They don't give a damn if they do something like that. Looks like they're hiring anybody! 👎

Nov 27, 2023

READ THIS BEFORE YOU GO TO WALMART TO SERVICE YOUR CAR. Today I went to Walmart to buy a tire. First and last time I do it, I must admit that the prices are a little lower than elsewhere. But still it's not worth wasting your time going to that place. The attention is lousy, no employee cares about your needs, they seem to be forced to work and hate their work environment. When I got to ask for my rubber they told me that they did not have the rubber I was looking for and when I turned around it was exactly the rubber I needed so I told them that they did have the rubber I was looking for. Then when they called me to tell me that my car was ready, they were rude, it seems that they were obliged to speak. BUT THE WORST OF ALL was that when I arrived and saw my car, the driver's seat was totally dirty with grease and black oil, and the new rubber rim I bought was green and extremely dirty. I went in to report the status of my car and nobody cared about me, a man came out to "help me" clean my seat and he told me here is this napkin, clean it yourself. So I recommend you go anywhere else, even if you are trying to save money like me it is preferable to go somewhere else where they know how to treat you like a person and not like garbage.

Nov 27, 2023

Really poor experience. Waited for more then 2.5hours for an oil change. Worker's there look like they don't want to work. Really wasted my time.

Nov 27, 2023

The worst autocare center ever, closing this place will be the best thing ever happened to the universe

Nov 27, 2023

They are so slow. 4 hours to change 2 tires . This can’t be serious. Just go somewhere else

Nov 27, 2023

They didn’t put my oil drain plug back on, which almost lead to catastrophic engine failure. I had the other shop (the one that fixed Walmart’s error) bill me for an extra part and then I forced to Walmart pick up the bill. Thanks guys you bought me, and the entire shop, a legendary breakfast and I saved you from a $6000 repair bill I would be surprised about this little mistake but their techs aren’t paid well. The manager was nice.

Nov 27, 2023

This was a return visit to make another tire purchase. However, I walked in around 8am. Doors open for service at 7am. I ask how long the wait (1.5 or 2hrs)? I was not clearly verbally communicated with a time (just a shrug of the shoulders). Therefore in every interaction in customer service. Is a lesson to learn regarding time. There is the online booking for appt's. Also, The clerk was efficient just limited in clarity. However, the staff was inadequate in the shop repair. Which is respected of a longer wait time. So if you're a walk in for car service. The wait time could surpass a reasonable time if any anticipated turnaround time if estimating (2 hrs.) For your vehicle.

Nov 27, 2023

Very slow had to leave

Nov 27, 2023

Waited for well over two and a half hours with minimal customers for a simple oil change. Will never use their service AGAIN! Ridiculous! Oh yeah...still waiting!