Walmart Auto Care Centers

Dec 01, 2024

The Walmart on Buckner service center has terrible customer service. They supposed to open at 7 but they didn't open until 730. I was second in line and didn't leave until 9. Why do they talk, play, take a breakast and just no urgency about work. Management needed, no supervision

Nov 07, 2024

Waited 4hrs to get an oil changed arrived at 1 didnt leave til after 4:30 really ridiculous and there were several waiting as well for long periods of time nobody came to check on us and their were attitudes when we asked how long the wait was too long of a wait for 30 min job

Oct 07, 2024

Made an appointment for 10am for a simple patch. They didn’t even get to my car till 10:40, car was done around 11:10 am so didn’t get my keys until 11:25. Very lazy workers.

Sep 07, 2024

The service was bad no one new now take the order for a oil change

Aug 07, 2024

All four new tires flat the next day. Incompetant Walmart tech had installed the TPMS sensor with the washer in the wrong place, damaging them and causing a slow leak. I needed to buy all new ones. Never use Walmart for auto services. This is not the first time they messed me around, I should have learned my lesson. 😭😢😭😢😭😢😭

Aug 07, 2024

Bad customer service group

Aug 07, 2024

Came here for assistance with one of my tires and when it wasn’t achieved that day, Management was able to address the situation professionally and make it right! Shout out to Corey and the additional managers over the Auto department, they were genuine!

Jun 07, 2024

Front lady is SO nice - she made my day ❤️ also the lady that checks you in is so sweet too. Thanks yall.

May 07, 2024

We ordered our tires online from Wal-Mart and had them installed there. The service was great in the store! The only thing frustrating was having to wait for the tires...order on Sunday & installed on Friday. But that's not the fault of the store itself.

Apr 07, 2024

Bad service.

Apr 07, 2024

Pesimo servicio. Tardan demasiado en cambiar llantas.. se tardaron 4 HRS EN CAMBIAR 4 LLANTAS.. NO COMUNICAN EL TIEMPO

Feb 07, 2024

👍

Dec 07, 2023

Always yess

Dec 07, 2023

Hardly every go to this location since it's the most sorriest one in the area. Did not fail to meet my expectations yesterday, either. Went in for oil change at 6 p, hours are supposed to be from 7a to 7p. Was waved out after pulling up I asked a young woman who worked there why they were closing early, she informed that her supervisor was closing early due to an abundance of cars already. I counted 3 total, with one being finished as we spoke. The garage had at least 4 mechanics there, including herself and the sup, all talking and walking aimlessly. They had only one bay opened, the others were closed. Okay. At least the young woman was polite, so I guess she earned the one star rating.

Dec 07, 2023

I Purchased 4 nice tires at a great deal but I wish it was more convenient to get them installed

Dec 07, 2023

Tracy was the best, so kind. I’m from out of town, got a flat coming in. Called in the morning to see if my tire warranty covered a flat, it did. And since I called so early and they had no appointments for the day she said she’d see me as soon as I could get a tow. She was so nice, remembered me and my call when I pulled up even though it had been a few hours. They got us in and out in under an hour, really made my day after a really rough night getting the flat

Dec 07, 2023

Very long line was told it would be two and half hours wait when I looked inside the shop it was empty and no one was working on anything so it probably would have taken longer than what the cashier said. I won't be going back anytime soon for them to look at or work on my car.

Dec 07, 2023

Excelente servicio

Dec 07, 2023

I needed to get two tires replaced. Made appointment for 10. Got checked in around 9:45/9:50. Still here has taken almost 2 hours and there’s still no end in sight. When I look out there check in progress the guy is just talking in the shop with co workers.

Dec 07, 2023

I will not be going back to get any service done here. I got the first appointment slot they had. I was told it would only take an hour. No one was there but me!! It took them more than an hour and half. When I checked once the mechanic was just talking to his coworkers. Never again!!!!

Dec 07, 2023

Quick and professional customer service

Dec 07, 2023

The auto center open from 7am-7pm it's 7:30am and it's still not open. Finally see people walking inside so I get out my vehicle and walk inside lady asked me do I need any help I say yes trying to get an oil change she said we can't do anything to the manager open up the doors. We're not waiting on the employees to get to work we waiting on a manager to open the doors for business. It's now 7:30am and still not open

Dec 07, 2023

Was hoping to get my battery replaced with the warranty I paid for, due to high call on services on the day I went to get battery replaced , I was unable to get service, and my battery warranty expired the next day and I had to purchase a whole new battery