Walmart Auto Care Centers

Nov 22, 2024

Absolutely the worst auto care center. Has happen before but was told my car would take 3 hours and stayed until close so ended up waiting 8 hours! No phone call nothing. Went up to ask and was just told I’m in the queue. Told management and they just brushed me away more or less didn’t offer anything what so ever for wasting my entire day

Nov 22, 2024

Tardaron casi un mes para la instalación mi cita fue cancelada en múltiples ocasiones, tardaron 5 horas para instalar las llantas, (5 veces más lento que en otra parte), no cambiaron las válvulas de las llantas y desde ese día el sensor de presión de llantas está encendido. Mala experiencia.

Nov 15, 2024

The auto care at walmart does excellent work. Their prices are fair and affordable. I have done oil changes and tires there for the last 2 years no issues. When servicing your vehicle they go over other services you might need. Wish they were a full body shop adding on break service. The employees there are great. One took the time to show me how to use a Pay called ZIP. Thanks. The only downfall is a coworker who doesn't pay attention setting appointments or selecting what tire size you need because she is always to busy talking. Name starts with E. The other staff saved the visit even though I had to wait longer. Thanks

Nov 06, 2024

Don’t ever go here for an oil change!!! they broke my oil drain plug and now refusing to fix it from a simple $60 oil change cost me over $600 in repairs

Nov 06, 2024

Shaylea was soo helpful. Super impressed with the team at Walmart Auto! They went above and beyond to help me with my car, explaining what needed to be done without any upselling. The service was quick, affordable, and the staff was genuinely helpful. I’ll definitely be back.

Oct 06, 2024

THE SLOWEST SERVICE EVER!!! Two hours to change two tires

Oct 06, 2024

Two tire installation and an oil change took almost three hours. I thought it was one time issue so I did the same services today and it again took about the same time. This happened while I had an appointment that said it will take be one hour. Will not book service at Walmart Auto Center again. Big waste of time.

Sep 06, 2024

I had the best experience here this past Sunday and I’ve been going to Walmart auto centers for years. Mondo excelled in treating me with Integrity, knowledge and efficiency. So grateful! Thank you 😊

Sep 06, 2024

I had the worst experience at Walmart auto care at 7800 SMITH RD, Denver CO 80207 A few months ago, I had an oil change there. Upon returning for my next oil change they tell me that the oil drain bolt was damaged by whoever did the last oil change. I remind them that they did my oil changes. After they figure out who did it (who was previously fired for bad work), they tell me to buy the bolt somewhere then they’d reimburse me and install it. But they offered no proof of this conversation. Of course I ask but they say that they go on memory. They don’t write on my computer account or put such things on paper. Just trust them. I argue for 30mins with serviceman Austin and manager Paul (I think) of the possible problems but they insist. Said that he (Austin) also managers Paul and Richard would remember. Months later I return and of course no one remembers. We discuss for 20mins, then they agree to it. They take my car, and they say they’ll text me when done. I walk away for almost 2 hours, and come back to no one knowing where my car is. Then, having no record of it being checked in even thought they texted me to say the work has started. Then, after 2 hours of waiting I come back. They say they didn’t change the oil because they couldn’t take off the bolt. But for 2 hours they never contacted me to tell me. Then, they ask me to go to another mechanic to have the bolt remove, and say they’ll reimburse me. They then take 40mins to get approval. I ask again for something in writing. They say no. I say at least tell what needs to be done, and I can record it with my phone to tell the next mechanic. Service person Austin says that he doesn’t want his voice recorded. 🤷🏾. After 15-20mins of arguing he agrees to write something instructions down on paper. After several shops say they can’t remove bolt without doing an oil change I find one shop who said they’d add some oil so I can drive it back to Walmart or take the bolt half off. I make an appt. Then as I am in their shop, I call Walmart. They say that they can’t do it that day. So, I had to make another appt at the other shop that is going to remove the bolt. After the 3rd day of this, I get the bolt loosened (not to lose the oil), so I can make it back to Walmart with oil. Then back to Walmart for more memory loss conversation. But then Austin asked for a higher manager (sorry, I forgot her name) to step in. After explaining the whole thing to her, she said that she’d reimburse me. I then got the oil change and my money. But this was a complete headache and waste of 3 days of my time. My time waiting while no work was done, my time searching and going to several repair shops to find someone to do the work. My time making appointments with Walmart. My time arguing with them when they simply refuse to document their words. This was the worst experience thanks to the inexcusable efforts of Austin, and managers Paul and Richard. Also, service person Lisa was quite rude to me while trying to step into conversations that she knew little details about to make excuses for Walmart. I’m surely done with Walmart Auto Care. At least that location.

Jul 06, 2024

Always professional and prompt work.

Jun 06, 2024

This place sucks, I showed up at 6:15 for an oil change and was told that they weren’t taking any cars because they were cleaning up to close. They’re closing time is at 7pm. So it takes them an hour to clean up? Shouldn’t they be cleaning as they complete each car they service?

Jun 06, 2024

Waiting two hours for an oil change , all employees taking a break and I’m just waiting here right now … annoying and nobody is here waiting or no cars besides mine in the bays . Awesomeness

May 06, 2024

Recently had to get two tires and the staff here was extremely helpful—will absolutely be back

Apr 06, 2024

Worst customer service, these people need better management. I was on hold on the phone for 17 mins they picked up and hung up after they had me wait. 🖕🖕🖕

Mar 06, 2024

Did an oil change and now my car has smoke coming out the tailpipe

Dec 06, 2023

Fast and good prices

Dec 06, 2023

Get there early. I was 4th in line had my oil change done in about 2 hrs from drop off to pick up

Dec 06, 2023

Horrible, bought a tire online and the order cancelled saying the tire was out of stock, but it was in stock. Bought the tire again and waited 3 hours for them to put one tire mind you, on, three people who showed up after me with no appointment got seen first. Had to leave. Almost 4 hours and people just stand around joking instead of getting the long line going.

Dec 06, 2023

I don't know if I have ever interacted with a business more consistently incompetent and unprofessional than Walmart Automotive. Part of me wants to give them my business because it seems Walmart employs the otherwise unemployable, but they're just so horrible I can't do it anymore. Lazy, unresponsive, inattentive, rude, clueless, and maddeningly slow.

Dec 06, 2023

I go in at 5pm for an oil change and was told they didn't have time to complete by 7pm. What a waste of time. Short staffed is what she said, I'd say a bunch of lazy workers.

Dec 06, 2023

I was struggling to find a place to get my oil changed. The first Walmart (hampden) I went to said they were full and the day before that closed @4. So I would recommend there too busy. So then I go to the 2nd Walmart (smith) and they only had a 2 hour wait. They were really professional with fast quick services. It only took them 28 minutes to finish my oil change also included windshield wiper fluid for cheap. They didn’t leave a mess either! Customer care was very nice and helpful. Would recommend for anything.

Dec 06, 2023

I was waiting 20 minutes for someone to attend me to change the oil in my truck and no one showed up

Dec 06, 2023

Poor Coustemer service.

Dec 06, 2023

Pretty good experience overall, even though it took a bit; the team was great and very friendly :3

Dec 06, 2023

Slow service

Dec 06, 2023

The wait was 2 hours which I was fine with but seeing people leave who came after me whom received the same service as me. I had asked where was my car, and she said it just started it was on the other side. After, not seeing it still for those extra 30-40 minutes on top of the 2 hr wait with my kids. I asked again, then went outside to see my car to hear another person say it had finished an hour ago.(they don’t communicate as a team) Then, I went to a different Walmart because my tire light was still on, the tire they fixed was over 10 for my tire pressure.

Dec 06, 2023

They let employees change oil first even if i came before them. Absolutely horrible people!! Discrimination is not acceptable!!!

Dec 06, 2023

Was in the shop for 4 new tires. I get a call later on the day after dropping my car off, saying one of my tires is over torqued and will not be taken off. After collecting my car with 3 of the 4 wheels changes, I decided to head over to Discount Tires and see if they could loosen up the lugs on the “over torqued tire.” Turns out, they used the wrong socket for my tires which left one lug completely rounded which I had to pay for on my own since they did not have the piece. The discount tires gentlemen had no trouble at all removing the lugs at all. Plan on never going back to this Walmart.

Dec 06, 2023

Waste of time takes for ever 4hour for one tire repair . They don’t not respect your time for sure .

Dec 06, 2023

What's the point of making an appointment if they let walk-ins go first

Dec 06, 2023

they were fast and did their job