Walmart Auto Care Centers

Nov 13, 2024

I like the store but the auto care center takes 3 hours for an oil change incredible!! Do not recommend the auto care center.

Sep 27, 2024

2 HOURS AND 43 MINUTES to install and balance 4 tires. Had a 10AM 'appointment' and they did everything to drag it out as long as possible. Never going to Walmart for tires again.

Aug 27, 2024

Wont work on cars later than 10 years from the current year. Since did auto care facilities become picky.

Jul 27, 2024

I brought my car to this location to get new tires. I pre ordered the tires online and scheduled an appointment. Not only did my appointment take twice as long as it said it would but they put the wrong size and type of tire on my car. Luckily I noticed it the next day and called to tell them. They were able to get me in to replace it with a correct one but they gave absolutely no compensation or care at all that they made a HUGE mistake. In fact, they acted like this happens all the time. So I would NOT recommend going here because they are careless, reckless, and don’t care if they put you in danger by messing up your car. If I could give them 0 stars I would, especially for their customer service and for their manager, Byron.

Feb 27, 2024

Good value for an oil change. Not the fastest on the planet but they check your fluid levels, refill windshield wiper fluid, etc. You should have plenty of time to do some grocery shopping and they'll text you when your car is ready. Be sure to make an appointment ahead of time so you can jump ahead of all the other poor schlubs who are there waiting in line. Be prepared for the clientele, because Walmart.

Feb 27, 2024

This review is specifically for Dustin in the auto care center! He was a blessing sent from God to my kids and I on 2/20! The night before my kids and I ended up stranded in the parking lot over night because my car went dead. (I asked multiple ppl in the parking lot for a jump but no one would help) when the auto center opened I went over and asked for a jump. The first guy hesitantly came out, jumped us with the box and then left. My car started but it sounded like a truck and would not accelerate. I cut the car off and tried to start it agin but it would not come in. I went back to the auto center for another jump so that I could let my windows up and just leave my car there for a few days. That’s when Dustin offered a helping hand. He PROPERLY jump started my car again. This time it was back running like a champ. He then took it into the bay and recharged and checked the battery. He was able to charge it completely, tell me what was wrong with the car and exactly what was needed (he rigged it up so I could get back on the road in the mean time)! I was able to get my kids and I to our destination without any other issues. This man deserves a raise and I hope God blesses him in a major way. I am so thankful for his help!

Jan 27, 2024

They didn't have the engine filter I need so...

Nov 27, 2023

Associates of this auto center call customer hey you they behave impolitely with customer they are selfish unprofessional associates Walmart should train them and teach them the ethics and good behavior they are really disrespectful to customer

Nov 27, 2023

Auto Center 100% great! I had been stranded, got a tow truck to jump meI called and DUSTIN over and beyond helped me! I went to Mcart location to get the battery and NO one would help me! DNT go there! If it was just one person, I would have spoken with the manager! But it was ALL of them! See the review for them! Called Oakmont location back and Left after SCOTT the mgr said yes! Come down! I pulled up and D helped right away! This is what customer service Is about!!! They had my mind at ease and went over and beyond to help! Actually cared what was going on! Thanks to them I feel so much better! Great experience at Oakmont TX location. Everyone was great! Thank you all !

Nov 27, 2023

Came for an oil change, installed 2 tires I brought and to purchase 2 new tires. The tire guys only change the 2 tires I brought after 3.5 hours I’m ready to leave and noticed the 2 new tires I bought here are not installed, waited an hour to get the other 2 tires I stall. I left the shop with a broken tire pressure sensor (tpms), the tires were not put back on the same side and getting wrong pressure and loose lug nuts.

Nov 27, 2023

Good costumer service

Nov 27, 2023

Good service

Nov 27, 2023

Guy denied my Service and Didint really care was a Emergency Flat with 1 hr left before closing

Nov 27, 2023

Had no problems at the Hulen store returning 2 tires bought from online, but the Benbrook store? Nothing but rudeness from the lady in cust service. Says it was against corporate policy as they had no automotive dept there. It clearly stated on your site that this store would take them back due to me receiving wrong sized tires from Ark. I'm mad enough over it all that I'll more than likely not be entering any of your stores again. The ol man is probably rolling in his grave over what's become of his stores...

Nov 27, 2023

Honest and timely service provided

Nov 27, 2023

I came in for an oil change and they did not tighten it so my oil was leaking for weeks and I had to come back to get a new oil change. It’s not a bad spot, but make sure you’re paying attention to the car service or else it could go wrong .

Nov 27, 2023

I had the pleasure of Stephan helping me out today, and let me just tell you that he will go above and beyond to help you out with what you need. He was literally a blessing to me today, and I'm forever grateful. Thank you Stephan for being such an amazing human.

Nov 27, 2023

My experience was good. I didn't have to wait for so long though I thought that at my appointment time, just like with physicians, someone is ready for me, but it wasn't like that. But it wasn't so bad.

Nov 27, 2023

They are always late opening and then they move extremely slow setting up ignores the customer. Everytime I come up here it’s at open time. It’s the carelessness for me

Nov 27, 2023

This has to be the most disgusting and UNPROFESSIONAL Walmart that I have ever visited. The service department needs to be trained and not try and outsource work just because they are to lazy to do it themselves. I will NEVER go back to this location.

Nov 27, 2023

Yall should hire more people to work here. Its insane how long the lines are to get a oil change. Seems like its only one guy working on 1,000 cars. Get that man some help!

Nov 27, 2023

they messed up with my car battery heat shield-resistant cover after battery replacement. i never go again

Nov 27, 2022

2 and a half hours for an oil change and a tire patch....still waiting....

Nov 27, 2022

Bought 2 new tires and got an oil change. The price was right but was busy when I got there. 2 hour wait. Not always that busy. Work was professional. I would repeat.

Nov 27, 2022

Great help

Nov 27, 2022

Staff was incredibly rude. They snapped at me multiple times even after I spent $500. Would not return.

Nov 27, 2022

Store hours listed incorrectly and customer service lady hung up in my face.

Nov 27, 2022

Hispanic worker very nice offer to instsll headlight but but his manager service manaGer was rude refuse to put headlight on he said its easy too do that since I have crack headlight it would blow out soon as put new bulb was in .thats my problem if it blow out I just needed install . Bad energy from service manager Hispanic worker fix my flat tire thank you, today noveember 9th went to get oil change and only need driver windshield replace,and the guy replace both ,i told him i wont the passenger side put back on since its new and last month i bought from sams, and he said it broke and why i wont it back, i wont it back cuzz it new, and i went in got my refund from sams of the new windshield wiper your worker broke ,so he broke it off instead of just taking it off ,anyway i went got a refund from sams but wal mart auto care on hulen ,too many bad experiences from yall i think i just keep going back to westworth , You

Nov 27, 2022

The Dept manager was great. Went in the morning to get a new battery. She looked into it and it was still in warranty. She was nice.