Walmart Auto Care Centers

Nov 21, 2024

Check your battery installation before you leave. When I checked mine the positive cable was installed tightly, but the negative cable was loose enough that I could easily pull it off with my hand, and the bracket that's supposed to hold the battery down was not installed at all, just lying there on top of the battery. When I went back in and told the person behind the counter, she motioned out at the auto bays and said "you can get one of the guys out there to fix it." I replied "one of the guys out there?" and she said, "yeah, or you can find the girl who wrote you up." I replied "Or, I can go home and do it myself, can't I?" and she said "I'm only a cashier." What a way to run a place.

Nov 20, 2024

Fast affordable oil change

Nov 20, 2024

Very rude I was waiting outside for over 30 mins I seen a young man and I wanted to let him know that I’m handicap and I can’t walk inside of the store but he literally yelled at me and said go inside and I heard him and other auto workers laughing… I tried to call the inside of Walmart 5 TIMES ! No one answered I’m new to the area and I’ve never uncounted this type of behavior before… all for an oil change … I’ll definitely be sticking to Take 5 .

Nov 20, 2024

Went in to replace my two worn out front tires. They instead replaced the two left tires from the drivers side. My rear tires are in good shape. When I told them that's not what I wanted & where my rear good tire was at they replied with "we don't know." I ended up buying two new tires, but they "lost" one of my good rear tires. Long story short, they only replaced one worn out front tire instead of both. So, now I have to buy & replace the bad tire they left on in the first place. Go somewhere else for you tire needs.

Oct 27, 2024

Got two tires changed on the 5th, all went well, everything was smooth, they even put the spare I was using back in the trunk compartment. Came back three weeks later with a SCHEDULED and already paid for appointment with tires and all to get the other two swapped, and they tell me they don’t have them in stock, and all I can do is refund and cancel the order. It is NOT hard to keep inventory and update the system. It is ridiculous that I can PAY for tires and then have to wait over a week just to get a refund when they don’t have it.

Oct 27, 2024

The manager of service has to quit !!!!! bad service is rude if you can’t handle customer service just quit and make something else

Oct 27, 2024

They gave me quick service but then they weren't really communicating. They were talking about their lunch while they were supposed to be looking up a tire, then one of the guys literally had their phone out showing another employee a video of some girl asking if she was cute. And I was just awkwardly standing there waiting for him to tell me my tire options.

Aug 27, 2024

Definitely not the vibe. I came here because it was close by, but MOST (not all) of the mechanics work and walk like they’re getting paid by the hour…..oh wait. They look like they are forced to be there for their livelihood to continue…..oh wait. So I understand and was not upset with that part - (but it’s good to note for future customers). But main concern is my tire was installed incorrectly and took 2 HOURS (even with a scheduled appointment) to put my 2 back tires on. The people inside the counter are kind, especially the small girl with glasses who schedules everyone up :) she was kind. Didn’t get her name because I’m not trying to have anyone’s hopes go up, ya know? But overall, probably would not really recommend.

Aug 27, 2024

Evaluacion 0 Prestan muy mal servicio

Aug 27, 2024

Just sharing a basic case. I purchased two tires with tire installation service. After installation I got the report with comments that each tire has 35 psi. Whereas when I got the car, one of the new tires was 32 and the other was 37.

May 27, 2024

Great value & service.One stop shopping

May 27, 2024

Visit this place and was instantly reminded why I DONT go to Walmart for oil change. Particularly this one. KIDS! Look like they’re in high school or just came out. On the register and working on the cars. It wasn’t even busy and I sat and watched my car sit for 1 hour and 30 min. Everyone playing, cracking jokes, flirting with the females that work at Walmart and just walking in circles acting like they’re working. I asked for the keys to my car went to Valvoline and my car was done professionally in 15-20 min. Because it was adults working, not kids. I don’t care if this is the only place open for a oil change I would rather drive way to 249. And I only stay 3 mins from the Walmart. NEVER AGAIN!

Apr 27, 2024

A few days ago I came to this service center and asked for advice to buy a battery for my vehicle, which did not work due to the type of battery I needed since they do not have the appropriate personnel to be able to advise customers and at the time of wanting to return for the "supposed guarantee they offer" they come up with many excuses as did Mrs. Kacie who assisted me today along with other colleagues, so in no way do I recommend this service center to provide maintenance or search any other type of vehicle service 🤨🤨 I wouldn't give them even half a negative star for rating.

Apr 27, 2024

Excellent service

Mar 27, 2024

Do not come here! Rude wish I can give 0 stars !!!

Feb 27, 2024

The worst place you can come, bad service reps with an attitude like you’re begging. They stopping working on my car and went to work on a car that came an hour after i was here on the outisde doing diagnosis and left only to come back to me and tell me after 2 hours that they so not have my tire in stock while its under warranty. If i can give a negative -10 that’s what they worth.

Jan 27, 2024

Came for an oil change had me waiting for an hour just to tell me they couldn't work on my car cause no one knew how to drive standard. Walmart hire competent workers.

Nov 27, 2023

Everything by the book

Nov 27, 2023

Fast. I went for a battery replacement. Very friendly and helpful

Nov 27, 2023

Great place good service

Nov 27, 2023

Horrible experience. Manager lady very disrespectful and not customer serice at all. Employees playing around waisting customer time. Just one employee that really helped me. The rest should be fired!!

Nov 27, 2023

I had two new tires put on. The air pressure in the tires was low, the max Psi on the tires is 51psi and the tires was at 35 Psi after the worker put them on. A customer shouldn't have to check and put air in their tires. Also one of my tire stems was installed incorrectly and air can't get in it properly to air it up.

Nov 27, 2023

I will NEVER come to this place to get my oil changed again!!! I had been waiting for 2 hours to get my oil changed. I was shopping around when I received a call from the Walmart Auto Center. I had missed the call but I had immediately called back and there was no answer. I went back to the auto area and there was a customer ahead of me. Who was dealing with an issue about a car battery. I saw them when they pulled my car out and I was thinking they were done. Once it was my turn at the register, I asked about my car. They told me they had canceled the oil change because they needed me to sign something first. I asked for the manager whose name is Walter, told me they called me and also sent a text message trying to reach me. The last text message I received from them stated that they started on my car. I explained to him how I have been waiting in line but all he told me was if I wanted an oil change I had to get back in line which was another 2 hours. I had my kids with me and I didn't think it was right to send me to the back when they didn't even call my name to see if I was in the line waiting. They are very disorganized and it's sad to have people like this in customer service that didn't even try to solve the issue. Congratulations Walmart, you have lost another customer!!

Nov 27, 2023

Never go here. They are always out of oil and want you to spend extra $25 to buy oil from inside Walmart . Customer service is very rude too

Nov 27, 2023

No one is available to put on tires

Nov 27, 2023

The only reason I got a four is because when I showed up there because of the car had the battery is underneath the windshield and a mechanic did not want to do what he had to do to get my battery out of the car so that's why they got four stars and it was the second Walmart I was at the first one wouldn't do it at all but at least that there are a lot of conversation they did install it but they did not reinstall it correctly I had to go back and put it back together the correct way and connect the hoses to the clamps that they belong on and tighten the bolts I did that myself because it was all loose

Nov 27, 2023

They literally did not put the cap back after service. Also drain plug is leaking now. Have never had issues with oil leaks in my Honda Crv. Never coming back

Nov 27, 2023

They were done within 45 minutes!

Nov 27, 2023

Went to get an Oil.change about 10 minutes ago and the tech said he wasn't doing any more Oil.changes. . His reason.was that he was by himself. They don't close until 7pm. How rude. I'm raking this to Corporate.

Nov 27, 2023

Worst service ever! When I showed up to drop my car off nobody helped me and when someone finally did she was on her personal phone talking the entire time. I dropped my car off for a simple oil change over two hours later they still had not serviced my car on account of “not having the oil” for my car. The lady claimed that they tried calling me “several times” but I had no missed calls at all from any numbers. I called THEM multiple times to ask about the status of my car and they never answered the phone so I doubt they called me at all. I finally just went back up there to see if my car was ready. Worst service and a waste of my time they didn’t take accountability and tried to act like because I did not “answer” their calls it was my fault that my car was not serviced. The only solution that I was offered was to go into the store and buy the oil myself for them to use. Very ghetto and unprofessional! I took my car in at 12:30 and went back at 3, it wasn’t an early time for them not to know they didn’t have the oil to let me know whenever I dropped the car off. They need to hire better employees

Nov 27, 2022

Worst customer service ever! I went to get my car battery changed, and they told me it was going to take about 20-30min. I waited for about an hour and watched 4 guys looking at my car and just 1 "working" after more than 1hr, I asked the lady about my car, she called one of the guys and his answer was that they couldn't take my battery off and change it.... my car was just sitting there, and none told me it couldn't be replaced. They don't care about customer service or time.... DON'T GO EVER TO GET CAR SERVICE HERE! IT IS BEYOND UNNACCEPTABLE!!! WORST PEOPLE WORKING THERE... besides, they seemed to be high or on something weird... actitude very distracted.... not even paying attention or making sense of what they were talking about...