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Walmart Auto Care Centers

5

4

3

2

1

3.1
(169 reviews)
Review highlights

"I found these discontinued New General SUV tires that had an awesome price and the mounting and balancing didn't break the bank. Personnel were courteous and helpful. If …"

"Lol But the rest of the staff is awesome fast and efficient!"

"Always great customer service and the prices can't be beat!"


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Houston, TX we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 9598 Rowlett Rd and let the technicans get to work while you shop.


Reviews

Nov 07, 2024

No one in Customer Service at 3 locations near me ever answers me m think you should hire someone to answer phones It will me $16 - 20 to get Uber to take me there and back. I need to send package by UPS


Oct 06, 2024

You have to wait register line at the least 70-80 minutes. Turtles faster than them


Sep 06, 2024

Great service and affordable parts, just have to be careful with the warranties, always ask first what is covered.


May 06, 2024

Long wait just to end up with an broken dipstick SMH , that auto shop need experience mechanics that respect people properties STOP hiring children for an grown person job. Unprofessional!


Apr 06, 2024

Absolute garbage customer service from sloths who move slower if you question the “service.” Just drive 15 more minutes to another Walmart Auto and save yourself an hour of frustration, because your car won’t even be checked in at this auto hell.


Mar 07, 2024

Went to get a tire plugged, sat and watched them pass me over for 40 minutes. Became frustrated and went to talk to someone. His explanation was, "he thought someone else was going to tale care of me". Only problem with that was he was the only intake person. Finally got someone to look at my tire, and he told me it was not repairable. Told me it was plugged prior. I could not argue this because someone else could have had it plugged. Problem with that was they never took the tire off the rim to inspect it. Brought it to Discount Tires, they confirmed no patch or plug was on this tire. So not only was the customer service horrendous their expertise is none existent. They lied to get me to buy a new tire from them. Beware any technical advise from wal mart automotive. Not trained, unprofessional, and unscrupulous. Let the buyer beware.


Dec 07, 2023

Lamentable servicio, personal pésimo y son perezosos 6 personas para cambiar las llantas de un solo vehículo, 2 horas esperando por una llanta nueva, pedí mis llaves de regreso. Pésimo, Horrible, nefasto servicio


Dec 07, 2023

DONT EVER GO HERE!! waited 4+ hours to just change my tires. HORRIBLE. Go somewhere else and save your time.


Dec 07, 2023

Did everything but take care of customer. Says battery I bought has to be taken back across town where I bought it from


Dec 07, 2023

Don’t come here unless you wanna wait forever


Dec 07, 2023

Eleanor is her. Walmart better keep her. I was here for two hours and it wasn’t busy at all🤦🏾‍♀️ The rest of these people are unorganized and they cannot stay on task. I came in for an oil change and saw my car get lifted up and stay up there for 45 minutes while the same person who worked on that car was still taking new cars and then doing diagnostics on cars not even inside the shop. Then going back-and-forth between that car my car and three other car. An oil change takes 10 to 15 minutes max. I think this place would run a lot smoother if everyone focused on one car at a time. The guys on the tire side worked well togther and did their job as far as everyone else what a mess.


Dec 07, 2023

Great service


Dec 07, 2023

Lazy people Manager doesn’t care . They just sit around and talk


Dec 07, 2023

Lazy people they don't care about customers . They don't work on the cars been waiting 4hours


Dec 07, 2023

Slow slow...so slow..good tires but slow slow


Dec 07, 2023

The worst walmart service center. I waited 5 hours to get an oil change. The cashier had an attitude like she didn't even want to be there. They also don't answer the phones 😒


Dec 07, 2023

This is such a horrible place! To make sure to be the first customer, I arrived the center at 6:50 but the door was not opened until 7:10am ( Aug.15th 2023). I tried to do oil change and tire rotation. I checked in as the very first customer at 7:15 but saw my car out after one hour later. My car was taken out without any information to me utile I went to check with them. I was told that rotation was not done yet after that LONG TIME. It took another 50 minutes to wait just for tire rotation. The guy worked on tire rotation walked around, talked to others, whistled during work. Can you believe it, 50 minutes continuous work for just tire rotation? I was in a big rush and requested to at least three front desk people for help, but there was obvious not any communication between them and garage technic crew. They just DON'T CARE! I saw through the office window at my car ten feet away be played by the young boy for 50 minutes with desperate helplessness. If you don’t like to get mad, disappointed, go spend your money somewhere else! At least, I will NEVER come back!! NEVER!!


Dec 07, 2022

AWESOME


Dec 07, 2022

I found these discontinued New General SUV tires that had an awesome price and the mounting and balancing didn't break the bank. Personnel were courteous and helpful. If you're ever in the market for tires check out walmart. Beats buying used for near as much as new.


Dec 07, 2022

I went in to get a battery for my car. And the employee got me right and I was back up and running .


Dec 07, 2022

It took more than an hr, about an hr and a half. But the oil and oil filter needed to be changed. And wart has a set standard unlike Jiffy Lube.


Dec 07, 2022

Never answer their phone, got there, disrespectful, on their phone, they don’t care wasting your valuable time. Discount tire is the way to go.


Dec 07, 2022

Sent my dad there to go get an oil change, hes been sitting there for 4 hours, they said it would only be a 1 and a half hour wait, this is ridiculous.


Dec 07, 2021

Customer service an okay. But Beware it will be a long wait.(2+hrs.) I.e. I checked in at 330pm. One car was before mine. I got my car at 7pm


Dec 07, 2021

Don't bother calling; they don't answer the phone. Unreasonable wait times and the staff seem like they'd rather be somewhere else. Had my tires mounted and balanced at Discount Tire and will not do business with Walmart again.


Dec 07, 2021

I needed 2 new tires fir my suv. They were very reasonably priced, and the technicians were very efficient.