Walmart Auto Care Centers

Nov 23, 2024

Came to this location yesterday and they said 1.5 to 2 hour wait time, so I make an appointment for this morning at 930 am instead. I check in early at 917, but they still don't get started on my car until 954. It's 10:30 when I ask the lady working the desk "I thought it wouldn't take an hour and a half if I made an appointment?" Her response was "they workin on it." It was 11am before my car was finally done. Stated on my sheet that they aired all my tires up to 35 psi which is a LIE. I watched them the entire time and he didnt touch my tires, also attached pic below from as soon as I left to show psi. It was the service manager who was working on my car too! (Based on picture in lobby) Don't bother making an appointment because it'll still be 2 hours you're waiting while dealing with short, vague responses and crappy customer service.

Nov 23, 2024

Ever since I got my oil change here my truck had been extremely leaking they left the screw loose

Nov 07, 2024

Professional staff and knowledgeable staff

Oct 06, 2024

The service I received here was excellent. The person who helped me was very friendly and patient, explaining in detail all the services I was about to get. On top of that, their prices are very competitive and much more affordable compared to other places I looked into. Overall, I was really pleased with the service, but I have to mention that if you're in a hurry, this might not be the best place for you. They told me the average wait time was about two hours, but I ended up waiting four. So, if you plan to come here, make sure you have plenty of time. Despite the wait, the service was very good, and I would recommend it for those who appreciate quality and reasonable prices, as long as you're not in a rush.

Sep 06, 2024

Wait time is extremely long even when you have appointment, dont recommend this location! I waited 3 hours to change 2 tires with an appointment scheduled and tires paid for!

Aug 06, 2024

3 horas para un cambio de aceite pesimo 😡

Aug 06, 2024

Really nice customer service from Anitra. Very nice and kind.

Aug 06, 2024

Very good customer service I brought two tires it end up costing $200 and that's with the warranty which the warranty only covers the thread that's left on the tire and the price is deducted that and pay the difference for your next tire

Aug 06, 2024

Wait time is way too long. Do not recommend this location for an oil change.

Jun 06, 2024

I just wanted to share that I had a great experience considering what I went through the day before at another location. Janet was very helpful and polite and had excellent customer service. Others need to learn from her. From the time I spoke to her on the phone and when I got there she was nothing but professional. As busy as it was she definitely took her time and had patience with everyone. It's very hard to come across employees like her and just wanted to give her recognition and let others know that I definitely recommend this place.

May 06, 2024

Everybody was kind and they did the job right

May 06, 2024

Great service, great customer service. Also, the nice lady was so polite to everyone. Even though she was the only one, she was excellent. Excellent super nice, a very multitasker employee. Keep up the great work.

Mar 07, 2024

I hate giving Walmart bad reviews because I use them for a lot of goods. But the workers in auto literally don't care. I had the worst feeling that my vehicle would not be done properly that I went to jiffy lube and paid twice much for peace of mind.

Feb 07, 2024

Jessica didn't open the auto center on schedule but Ms. Anita and Mr.O( auto manager) were on time and showed great customer skills even after my frustration.

Feb 07, 2024

Went in for an oil change and had them test the battery and I'm glad I did. I got a new one and they installed it.

Jan 07, 2024

Siempre hago mis cambios de aceite en Walmart, dejo mi auto para hacer el servicio y entro para hacer mis compras, una vez que termino ya el auto esta listo ✅️

Dec 07, 2023

Affordable and professional services was given. The staff was very fast. My truck was in and out quickly

Dec 07, 2023

Fast service at great prices

Dec 07, 2023

Had no wait time. Very quick and nice.

Dec 07, 2023

Hands down the Auto Care Center here is top rate. They go above and beyond a simple oil change and do a comprehensive review of the undercarriage and other areas that might need looking into. They top off all other fluids if they're low and vacuum the vehicle to boot. Highly recommend.

Dec 07, 2023

3 hours to make 1 oil change ….. and there was no one in front of me, got there at 7am ….

Dec 07, 2023

Always have in excuse to no work on your car. A place that change oil. Does not have oil. Only synthetic oil the expensive one

Dec 07, 2023

Disappointed

Dec 07, 2023

Exelente

Dec 07, 2023

Got there early when they opened they attended me right away and got to changing two tires out. Everything went well and customer service was great!

Dec 07, 2023

Guy who checked my truck's battery was really nice and patient .

Dec 07, 2023

La espera para cambiar 2 llantas fue de 4h y media, solo había 3 delante mío

Dec 07, 2023

Muy bien 👍 atención

Dec 07, 2023

Took my car in 7/21 august my driveway full of oil so I called the store an corporate an went back to the store .where Noah checked again no leak he says until I showed him pictures of my driveway they said valve cover gaskets wear out I wasn't leaking oil before I went in that gasket was fine took it to a REAL mechanic timing tensions screw was not screw mechanic let me touch it it wasn't screws on properly so all of the oil has leaked out sorriest job I've ever seen a yard mechanic could have done a better job I will never an would advise anyone not to ever use the Walmart autocsre on West rd

Dec 07, 2023

Wasn't able to find what I was looking for the store doesn't sell car batteries for KIA Rio wow they sell everything else why not

Dec 07, 2023

When I arrived to pick up my online order no one was there to help when the manager arrived I asked for assistance and was not even acknowledged that I was there horrible customer service then tell me I haven't paid like how I had to pay for it to ship to the store location shaking my head.