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Walmart Auto Care Centers

5

4

3

2

1

3.0
(385 reviews)
Review highlights

"The only issues was the phone call. Was very bad noise and static sound. The associates take care very good my issues. 💯"

"Great place for a new battery, excellent service"

"DO NOT COME OVER HERE to waste your time and be treated rudely by the staff."


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Houston, TX we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 2727 Dunvale Rd and let the technicans get to work while you shop.


Reviews

Nov 30, 2024

Irving and Noel were such a huge help! my battery died on a sunday night and they were almost closed but they still changed my battery and made sure my vehicle was good to go! truly appreciate them.


Nov 23, 2024

Rohan and Buba Are such amazing workers no only there personality’s are amazing they are so attentive and I will definitely be coming back


Nov 16, 2024

Worst customer service ever, went to fix something and they ruined another thing.


Nov 07, 2024

The worst place I've ever been. I ordered 4 tires, paid, made an appointment. When I arrived they said they had nothing and sent me home. NOT RECOMMENDED!!!


Nov 07, 2024

They are very bad. Don't come to this site, you will waste your time. Es el peor Walmart que puedes elegir para hacer el cambio de aceite 4 horas para hacer un servicio. Mala gestión, mala organización, esa mal todo.


Oct 06, 2024

Honestly if I could give negative stars I would. Words cannot describe how terrible this place was. Just left that place at 7:30 pm after waiting for a tire rotation for literally almost 8 HOURS. A job that should’ve taken at most 30 minutes took 2 hours and 3 minutes (I timed it). The worker took a break in front of me and no other worker took his place to finish the job for maybe 20-30 minutes. Don’t even get me started on the waiting line to to even get the information down, 3 hours just for them to attend you, the oil changes took more than 30 minutes to do and I’m not even a mechanic but I can do it in 15 minutes max. Was about to offer to do all the work myself and they all just go home and I guarantee I could’ve done more cars than them, an absolute joke, often times they would all disappear then come back after some time later. To top it all off, after 2 hours of doing a tire rotation, I come to find that my lug nuts are extremely stripped and my rims are scratched, they were not like that when I brought in the car today. Never will I come here again, an absolute joke of an auto center and I really hope they’ll pay for the damages done to the lug nuts and rims. If I could I would give them -5 stars, ridiculous amount of time to do such a simple job.


Oct 06, 2024

worst service i've ever meet in my life. I booked the tire replacement online and got confirmation. however, they told me they cannot do the service when i was there after waiting 30 mins. They also claim they never check any online reservation at all???? what's even more frustrating is, they won't refund you online directly, and required you to be onsite to refund with your ID after I made 10x times phone call to have this stupid answer. after escalating the issue and 2 months waiting, i finally got my money back only because they are unable to do the work. worst experience, no "one of"


Sep 06, 2024

Simple , easy service had to wait longer but not too bad


Sep 06, 2024

This place is an absolute joke. I never leave negative reviews, but for this terrible place, I’m willing to make an exception. After an over 2.5 hour wait with no communication, I came out, and they had not repaired my tire as I had asked. The spare was still on, and they even tried to steal my normal tire. The manager I talked to was absolutely incompetent and had no idea what was going on. After a hostile conversation with the customer-UNfriendly manager, I resolved to just cut my losses and take my business elsewhere. PLEASE DO NOT COME HERE.


Aug 06, 2024

Best customer service I ever had! Thank you Rohan!!!!


Aug 06, 2024

Worst experience of my life . Broke my lug nut and got my tire stuck and told me to take it to someone else. Supervisor is very rude the guy with the tablet should never work there honestly if you want to change ur tires find somewhere else but not wallmart


Jun 06, 2024

Bad service


Jun 06, 2024

Zero stars walmart can’t make oil change for german cars. I made it at home , it’s one nut to empty out the oil same like all the other cars


May 06, 2024

Horrible Horrible Horrible. Leo is the worst. I went last week to get a screw out of my tire and the next day the tire was flat again because the screw never came out. Went back the next day to rectify it and never received an apology...only attitude and another 2 hour wait and wasted time off work


May 06, 2024

Second time coming here for a tire change and the “manager” is completely INCOMPETENT. Not only is he blatantly a rude person he refuses to communicate within his team of mechanics. Each time I’ve come it’s been the same experience where I check in my car for service and AFTER waiting their full hour and half expecting for my vehicle to be finished I THEN find out they couldn’t work on my car. This time saying my tire was unrepairable BUT before my wait began when I got checked in by the “manager” we went over my warranty and DISCUSSED I do have warranty and to CHANGE my tire with one of equal or lessor value, that however WAS NOT communicated to the mechanics so after waiting an hour and half I have to tell the mechanic myself I do have warranty and to once again change my tire. Making me wait yet again for services. Just poor service each time I will not be back to this unorganized mess of a shop. The mechanics themselves are great, have not had any issues with them. Polite and helpful.


May 06, 2024

I had no problem just this Walmart auto care center


Apr 06, 2024

The only issues was the phone call. Was very bad noise and static sound. The associates take care very good my issues. 💯


Apr 06, 2024

Amazing job!


Apr 06, 2024

Sin dudas es de los peores lugares que existen a parte del mal servicio que presetan son unos puercos una ves fui a cambiar el aceite de mi carro y cuando fui por el tenia un arañaso en el bomper en la parte derecha nadie se hizo responsable y como siempre en las cámaras no se ve nada nadie hizo nada me tuve que ir bien indignado poruqe estuve a punto de pegrale un puñetazo al encargado porque todavía tuvo el descaro de tirar la situación a broma no lo recomiendo no a ese a ni gusto. Walmart vayan a lugares especializados estos asquerosos no saben nada ni tienen ética ninguna


Feb 07, 2024

Bad attention and service. I waited two hours for my car's oil change. They didn't even move it from where I left it. Without explanations they returned the keys to me. They didn't even give me apologies


Feb 07, 2024

Bueno


Feb 07, 2024

Called before I wasted time showing up and getting turned away since it was close to closing. Someone answered and said as long as I'm here before 7p they'd do it. I show up at 6:45 and now they're telling me they can't. Waste of my time when I could've gone somewhere else


Feb 07, 2024

Had an appointment let me know will take 2 hours to get an oil change. Whats the point of an appointment if its still first come first serve?


Feb 07, 2024

Nice guys got my oil changed done and back on the road thanks


Feb 07, 2024

ONE OF THE WORST EXPERIENCES OF MY LIFE, I waited more than 40 minutes to be served while the store was empty and without people in line. I got out of my vehicle to see what was happening and the boy was talking and laughing with his partner. I told them I wanted a 5,000 mile oil change and they gave me a 3,000 mile oil change. In addition, they serve with anger and treat customers poorly, they are trash, never come.


Feb 07, 2024

The young Latino who puts the information on the laptop treated me horribly, they take too long without anyone in line and they get upset without asking any questions. horrible experience


Feb 07, 2024

Unable to book a tire mounting online, I was instructed to come early in the morning, and I would be fit in as soon as possible. I arrived at 7am and was told I would need to wait in line until 9. After doing so I waited another 2 hours before my car was even moved into the garage. They also upsold me, offering only a package double the price of what was listed. The staff were either curt or didn't know what they were talking about. A 5 hour wait, poor customer service and a price much higher than l was told means that I will not be coming back.


Feb 07, 2024

the worst customer service ever seen. When I arrived I was waiting around 50 min because they was talking a lot and laughin together. The man never asked me about wich kind of oil I prefer and I suppused he chosen the 5k mile one as every time before but not. He didn't ask and selected the He wanted. When I picked up my car I saw the label with only 3k mile and when I asked he told me sorry it's not my bussines if you don't know nothing about oil change. The gus was a man from (latin america) as me but he don't how usa works.


Jan 07, 2024

Called several times, different time of the day. No one ever picked up.