Walmart Auto Care Centers

Nov 07, 2024

There is no tire center at this E Washington location.

Oct 06, 2024

I had a great experience, everyone was friendly and my service was done fast. I also noticed that getting an oil change there was almost 50% cheaper for the same service at another well-known oil change company. I'm coming back asap.

Aug 06, 2024

Please don't go here to get your oil changed .They lied and said they changed my oil when they didn't.

Jul 06, 2024

I have gone to this location twice and the customer service in the auto department specifically Josh needs to be retrained. Every answer to a question always starts with a no or a negative connotation. They should really have someone else greet and speak with customers. I will not be going to this location simply to avoid his negativity. Emerson location here I come.

Dec 07, 2023

Fast less time than expected

Dec 07, 2023

One of my worst experiences. Kelly and Will (William) the managers of the auto center are completely rude and do not care about customers. I went in to get new tires on and they knick my rim in multiple places and will refuse to help me file a claim.

Dec 07, 2023

Don't come here unless you want to wait 3-5 hours for a simple oil change. They'll tell you it'll only be about an hr or so over and over again but expect to be here all day.

Dec 07, 2023

Got there at 8:45 for my 9:00am appointment. My vehicle finally pulled in the bay after 10. Finally left at 2:45! They installed 4 tires and balanced. Assistant manager acted like I put her out, when I asked her how the progress was going. DON'T GO HERE!!!!! It should not take that long to put on 4 tires. Only bright spot was Anna at the front desk.

Dec 07, 2023

The workers there are not reliable. I got there at 4:30 to do oil change, twice in a roll, they said they don’t have worker available.

Dec 07, 2023

Walmart Auto Care by East Washington street in Indy can do better. The employees are not focus. They keep texting, talking and relaxing while clients are waiting. Do they have an supervisor there? DANM!

Dec 07, 2022

I have went here before for tires will not go back there was only one car in the garage and I got there 10 till 5 and they say they close at 6 but they wasn’t taking anymore tires. It was just one tire. Also when you try to get ahold of someone no one answers phone on any department. We never use this Walmart

Dec 07, 2022

I’ve came here a few times now since it’s close to where I live. Extremely rude staff at the front counter, lady with a short blue hair, smarted off to a few people in front of me due them being understaffed. Not the customers problem. Stay away from this place until they get better managed/help unless you want to wait 3-4hrs. Old lady in the front has been really rude other times. Last time I’ll stop in there. I work in this type of industry and I get it with lack of help but treat your customers with respect. You’ll waste your time stopping in at this location.

Dec 07, 2022

No comments

Dec 07, 2022

The service was decent, or so I thought. I had my 2 rear tires replaced and rotated to the front of my vehicle prior to a trip to Indianapolis for open heart surgery. After my stay in the hospital I wasn't able to drive my vehicle the 2 hours home due to being on several different medicines. So I left my car in the hospital parking lot. A week later I procured a ride to Indianapolis to retrieve my vehicle. When I arrived, both tires they had replaced were completely flat. It was 11 o'clock at night and Walmart couldn't do anything about it. So I had to have a service truck from a different business come to my vehicle and air up the tires in the hopes I would be able to drive it home. When the service truck driver showed up, he used soap to find out where the tires were leaking from. It turns out, the technicians at Walmart didn't tighten the valve cores all the way in the valve stems. I had to pay 220 dollars for an after hours service call and 30 dollars per tire for "repairs". I went to Walmart for the tires because it was the most cost effective option at the time. I really, really wish I would've just spent the money at an actual tire shop and got better tires and better service. I've reached out to Walmart about a reimbursement of at least part of the service call. I have heard nothing back. I haven't even been back to buy groceries from that Walmart since then. They used to be my go-to place for everything. Now I vow to not go in for so much as a loaf of bread. Not until I hear back from the store about my experience. Take it from me. The tires may be cheaper. The service is cheaper. You are getting what you pay for. The only reason they are getting a 2 star review instead of 1 is due to the person I dealt with on the day I got the tires. She was kind and helpful, and that means something to me.

Dec 07, 2022

When I had spoken to a representative at the Auto parts at Walmart she taken the time out because they were very busy and looked up our name and explain that we could go to any of their stores and they'll honor any warranties. Which I didn't know but that was great, I was taken care of sooner and I love ❤ them.

Dec 07, 2022

When you can actually get in they are great. Like everywhere, they are short on staff.

Dec 07, 2022

Already posted but excellent service from intelligent ladies. I have confidence in their department.

Dec 07, 2022

Bought 4 tires online and scheduled install my car was back there for 45 minutes when they came and said “we can’t put your tires on your lug nuts are swollen” 😐 took my car somewhere else and they were not swollen it was 5 o’clock and they didn’t want to do the work. Also ask could I come back tomorrow and was told they already have two people coming for tires tomorrow. So you mean to tell me you can only do 2 sets of tires in 8 hours I call bs. Now I have 4 tires in my trunk that need installed I guess I’ll go to tire barn tomorrow 🤷‍♀️

Dec 07, 2022

I don't know what this is for but I keep getting points I'm going to figure it out

Dec 07, 2022

The representative was knowledgeable about the item I was interested in. She was polite. kind yes I will d business at this location.

Dec 07, 2021

Anna was so helpful, biggest complaint, 3 hrs to install 4 new tires. 10 days to get tires. Ran a promo but none in stock. They did honor the price though.