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Walmart Auto Care Centers

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4

3

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1

3.5
(191 reviews)
Review highlights

"… and quite pleasant! I had needed my tire fixed and I came from out of town. The ladies working the desk to the techs were all friendly and inviting. Great experience. By …"

"It's a little frustrating watching the service crew do everything but work."

"Fast, prompt service the staff was cordial and helpful with good attitudes!"


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Jacksonville, FL we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 12100 Lem Turner Rd and let the technicans get to work while you shop.


Reviews

Oct 06, 2024

Waited two hours to get my tire plugged. Paid for it….Then the man told me there’s nothing wrong with my tire and he didn’t have to plug it. I explained to him my tire was completely flat when I went to drive it but he still said that the tire was good…So I had to wait another 20 minutes for three different people to come to the back to give me my refund because nobody knew what they were doing….Two days later my tire is flat again!!!


Sep 06, 2024

Don’t bother calling to ask any questions because when you get here, it’s gonna be something totally different called and asked do they customer service take returns on a battery they said yesss Got here now They’re saying I have to wait until automotive open tomorrow Waste of gas in my time and very unprofessional


Jun 06, 2024

I bought tires online and scheduled an appointment for install. My tires got there the day before. This can be proved and backed up. They cancelled my appointment said the tires hadn't arrived. After a week of calling the store and the website line someone finally went into the back and found them. I still could not get them installed or take them because they hadn't been released. Scheduled an appointment on that Friday, came in, handed over my keys spent an hour waiting just to be told the computers that had printed and had me signed hadn't accepted my car. This auto center is a joke. Don't waste your time at this one.


May 06, 2024

Fast


Apr 06, 2024

I bought a tire and had it mounted. No problem


Mar 06, 2024

Worst experience I ever had. That's Florida for you, this never happens in Maine where I'm from. 3 hrs to put on a new tire is absolutely ridiculous.


Feb 06, 2024

Excellent customer service


Dec 06, 2023

Always very helpful and pleasant


Dec 06, 2023

Bad service, and then they add something extra to the bill without letting the customer know, they won't tell you, they just charge you.


Dec 06, 2023

Better Business Bureau Complaint to follow with complete details. I had a three day, time wasting, beyond frustrating experience.


Dec 06, 2023

Came in for simple oil change was told it would take 45 min. It's been 2 and a half hours. I get places get busy but my car has been on the racks out there for over an hour. And All of this would even be tolerable if they weren't so rude on top of it all. Judging from all the other reviews in here I should have known better. Management could obviously care less because it's the same complaints on here for years


Dec 06, 2023

If you have a lots of time to spend waiting


Dec 06, 2023

Tom at the service tent is rude. They make you go back outside and stand in the heat (heat advisory 99° today) to sign in. I asked the service rep why do we have to come outside in the heat holding my 1 yr old and 7yr old following...now he say well he have to be outside what makes me better than him


Dec 06, 2023

Waited 40 minutes for an oil change to find out “we can’t take your car because of your damaged key fob.” No one told me when I gave them my key.. no one mentioned it was an issue.. 40 minutes later no oil change..


Dec 06, 2022

Always rush nd have waited 3hr to get oil change


Dec 06, 2022

Coyldnt get any service


Dec 06, 2022

Fast and efficient


Dec 06, 2022

Fast and efficient


Dec 06, 2022

Had two cars in front of me when I got here. Two hours later they pulled my vehicle in for an oil change. It's a little frustrating watching the service crew do everything but work.


Dec 06, 2022

Just had an amazing experience with Carlos. It’s rare to find someone with such amazing customer service these days.


Dec 06, 2022

Remodeling auto area. Helpful and had everything needed


Dec 06, 2022

Slow very slow but they are alright.


Dec 06, 2022

The guys are professional and good


Dec 06, 2022

The tire department was super helpful and quite pleasant! I had needed my tire fixed and I came from out of town. The ladies working the desk to the techs were all friendly and inviting. Great experience. By far the best experience I’ve received from Walmart automotives departments. (FYI-skip yulee if you can & go straight to Lem Turner for the best service)


Dec 06, 2022

Very pleasant experience.Definently worth the wait.


Dec 06, 2022

Was not fixed an no one cared