Walmart Auto Care Centers

Nov 29, 2024

Great service and great prices

Nov 22, 2024

This is a pathetic experience, I only have one off day, so I brought my car in at 8:30am. The tech tells me that he can't get my lug nuts off, so i get someone to loosen them up for him. (Mind you, the guy loosened them with his hands, and the walmart rep was using a machine) so, i get back in line at 2pm, there is only one car ahead of me! Ive been here one hour, and they service a car that came after me, before me. I was pissed, so I ranted to Melanie, and Leon went to the back to make sure they serviced my car next. That is the only reason they're getting a two star. Other than that, the people working the front desk are friendly. I'll even add a three star for Bramily and Jess, but the techs pissed me all the way off with that. This is a waste of my day.

Nov 06, 2024

I love getting my oil changed at Walmart this will be my 3rd Oil Change , never have any problems.. very friendly always on point at Collins location…in and out…Awesome

Oct 06, 2024

Really bad service waited over 2 hours for tiresto be installed, I scheduled an appointment at 8:00 am and Left Walmart by 10 :20 am... terrible

Jul 06, 2024

Dont waste your time. Scheduled an appointment, Walmart canceled it 4 times. Order got delayed twice, got there in person after my order finally arrived, first in line as they opened, took them over an hour to ask me what side the tire went on, and then over another hour to mount ONE tire. The tire was cheap, but next time, Ill just take it somewhere else to mount it. This was ridiculous.

Jul 06, 2024

Shawn was super quick and helpful when I was desperate for help. Thank you so much

Jun 06, 2024

Extremely rude service manager and auto techs. Went there to get a tire put on a rim that I brought in. We were the first and only customers in at 7:15 and they proceeded to take an hour and 15 minutes to put on ONE tire. I Do not recommend bringing your vehicles here.

May 06, 2024

Had to wait to long for appt and ended up getting towed. Tried calling to cancel but couldn't get any answer ever. I called different times to let them know I couldn't come but no one ever ever answered the phone

May 06, 2024

I made a 4pm appointment, brought my car in and they got started and finished in about an hour. That was great because I was trying to strategically plan all of my errands around the tire installation. I gave them 4 stars because they didn't offer an alignment or oil change... I would've paid for it because now my alignment is off. Maybe they don't offer that service, but that would've been a good opportunity to upsell. Also, when I called in to inquire about tires in stock and to make an appointment, I was told to go online and do it, and if the system won't let me schedule it online, they don't offer it. To sum it up, they were not helpful in explaining my options 😕. I called back the next day and scheduled the appointment with someone by phone, which is what should have been offered during my initial call.

Apr 06, 2024

Still waiting on a call back from the manager after 4 calls/escalations. Left phone number and email. *update, finally got a call basically telling me know one would help me. Everyone is passing the buck trying to prove why they can't help me instead of actually trying to help me. I will never get service done or spend any money at any auto center and sadly I'll be cutting ties with Walmart as much as possible.

Apr 06, 2024

Visited the 103rd Street location Jacksonville Florida 4/5/24 to purchase a battery for my Lawn Mower. When I arrived the crowd was minimal the cashier went above & beyond to assist me with my purchase Having a Disability this type of action counts 1000%. The folks in line were very patient which made the process much more Pleasurable Thanks to this young lady for her Courteous Attitude & actions.

Mar 06, 2024

I have been going to this Walmart since it opened for tire service. Today was very different from past times!! The tire manager really leads by example, she was extremely courteous not only to me but every customer she engaged with while I was there. The center was very efficient and organized, it was a stellar experience with her!!

Mar 06, 2024

There always wait even when you have appointment and I never left there with out my car having an issue.

Feb 06, 2024

Prices weren't as great as I hoped. Fast service.

Jan 06, 2024

Do not go here for service, specially if you have an extended car warranty. I requested the included inspections with the synthetic oil change and the documents stated they were declined. A manager said the system does not write down checked or inspected. Lies. I want a written document specifying which services wete performed.

Jan 06, 2024

My personal experience is you are your own best advocate. PAY ATTN TO YOUR CAR AND WHOSE WORKING ON IT. DO NOT TAKE A HUGE INVESTMENT AS A CAR FOR GRANTED! With that being said, I ONLY TRUST "LEON" WORKING AT THIS LOCATION. I'D TRUST OTHERS BUT THEY HAVE TO EARN IT AS LEON HAS EARNED MINE. HE PAYS ATTN TO DETAIL, LISTENS TO REQUEST AND CONCERNS!!! LEON IS POLITE, PATIENT, AND MY FAVORITE PERSON TO SEE AT THIS LOCATION. I'M CAMPAIGNING FOR LEON TO GET A RAISE AND RECOGNITION FOR ALWAYS GOING ABOVE AND BEYOND!!! THANK YOU LEON YOU ARE GREATLY APPRCEIATED!!!

Dec 06, 2023

Awful service.

Dec 06, 2023

Friendly environment

Dec 06, 2023

Great service. Quick and easy

Dec 06, 2023

Omg!!! Their auto center 🤦🏽‍♀️....nvr again longest battery installation ever n there was only 1 battery cable connected from previous battery n I was the only 1 there at 7am n it still took over an hour...I'll go to advance auto, or even O'Reilly's next time on God.

Dec 06, 2023

7:00 appointment but no one can work on cars til 9:00 don’t come here unless you have all day

Dec 06, 2023

Great service!

Dec 06, 2023

I always have to find somebody to help me. And when you do happen to finally find somebody to help you usually it's a okay experience.

Dec 06, 2023

I have been needing tires and they have tires on clearance. After going to several Walmart auto centers the only one that had the size I need is Collins rd. Clearance tires are locked and only a manager can unlock them. I have been several times and every time I’m told a manager isn’t there so they do not have keys. Why have clearance tires available with no way to access them.

Dec 06, 2023

It was a very good

Dec 06, 2023

Lift points described as “mangled”, but not at a tire specialist. Had to drive to a specialist to get a tire installed but purchased at Walmart.

Dec 06, 2023

Like the text messages updates & you can track progress online

Dec 06, 2023

They don’t make keys anymore😢the key machine gave me the option to purchase a key for 9.99 and I wait 3-5 days to get it in the mail 😳😤

Dec 06, 2023

This is the worst auto care center I’ve ever been to. They threatened to call the cops on me.

Dec 06, 2023

Very rude staff and not only do they take over 3 minutes to pick up the phone they automatically put you on hold to wait another 3 minutes. Staff told me “hold on” vs just a moment and put me on hold yet again. unprofessional experience