Walmart Auto Care Centers

Feb 01, 2025

Absolutely terrible. Not only is this the worst Walmart I’ve ever been to in my life, the gentleman behind the counter in the Auto Care couldn’t comprehend what I was asking for and I ended up walking out without help and feeling disappointed, I took my business elsewhere. Also, the music here is terrible, what Walmart blasts Pitbull over its speakers? Ridiculous!

Jan 24, 2025

Worst service I've ever had in my life pulled my vehicle in left it, sitting in the Bay for over 45 minutes before even touching it. Then tried to say that my car wasn't clean. Enough to be brought in when the only thing that's in my front seat is oil and a funnel will not be returning piss poor excuse for a shop

Sep 07, 2024

Only 3 of my tires were delivered. No one there knows what they're doing.

Jul 07, 2024

Scheduled an oil change at 8am on 6/15/24. Waited for over an hour to find out they hadn’t even began the oil change. Usually when you schedule an appointment your spot is reserved for services. I understand there are occasional delays, but over an hour is unacceptable. I will pay the extra money to use the quick lube places from now on. I was in and out in less than 15 mins. The extra money spent is worth the time saved and the experience.

Jun 07, 2024

Don't buy your tires from here. They won't honor the roadside hazard service without an appointment. Sorry, next time I have a flat and can read th future, I'll let you know. Clownish people with rejects from the auto industry who couldn't make it at other places.

Mar 07, 2024

They were out of stock on a tire in the automotive department. They may or may not have searched to see if other Walmarts may have had it in stock. If they did, the employee I spoke with did NOT inform me if another Walmart may have had the tire in stock in their automotive department.

Feb 07, 2024

An hour before they're to close and they not couldn't but wouldn't mount and balance 1 wheel already off the car.

Feb 07, 2024

Called several times during open hours with never getting an answer

Feb 07, 2024

Debbie in the auto department was amazing! Very friendly, she made sure I got new windshield wipers and an air filter.

Feb 07, 2024

Debbie was ridiculously rude from the first thing she said to me. Argued with me about a factory defective tire. Very obvious it was a defect. I had to show her the warranty information on the back of my receipt. Then she got even more defensive as if i was trying cheat her out of her own personal tires...Tire was flat so had a flat spot from sitting while flat, she thought I did something to the tire to mess it up? She has no business being in an automotive shop of any kind. Asked for a manager and he agreed with me immediately. I have no clue how she still has a job there with all the complaints of how rude she is... They didn't have the tire in stock so went to gladstone Wal-Mart. Told them of my ordeal, they fixed it. No problem. They had also heard of Debbie....they apparently hear stories about her often...Very rude. I'm very kind to people. I give them the benefit of the doubt. But she attacked immediately.

Feb 07, 2024

Despite being there at 6:30am, to be the first in line at 7am, when they open, it still took OVER TWO HOURS FOR A SIMPLE OIL CHANGE! We only went that early, bc the wait time is always so long. Apparently it does not matter what time you get there, plan on wasting a half a day. Then they charged us for wiper blades we had already purchased. I would avoid this place at ALL COSTS. The employees were talking trash on one another too. Horrible Experience.

Feb 07, 2024

Do not call or have any one there touch your car or tires very little pride and work ethic and almost no customer service skills just go to Gladstone instead

Feb 07, 2024

Had a great experience at this auto center. Everyone that was waiting for their car to be finished, So we decided to all chip in and buy the board game Risk. We were able to get through an entire campaign! The only issue was convincing Bill to hop in and finish once Alex was ready to leave. I left the boardgame in the waiting room for the next group of individuals. Your Welcome!

Feb 07, 2024

I came just to get a tire replaced, and dropped my car off at 3:24pm. The lady at the counter told me there were three cars in front of me, and the wait could be up to two hours. After waiting over two hours(5:31pm), the app said that they hadn't even started working on my car yet, so I went back to the counter asking for a status update. They told me there was one car in front of mine, but they'd work on mine next. Naturally, I asked how much longer they thought it would be, so the last turns to the other guy at the counter and asks him how long he thinks it'll take. He's just chatting with another employee, he stops briefly to glance at her, and goes right back to chatting. She gets his attention again and says, "Hey, he needs to know how long the wait is for his car", and he looks up at me, looks back at her, and then without giving any response he goes back to talking with the other employee. I stand awkwardly at the counter right in front of him, and wait for any kind of answer, but after what felt like a full minute of him pretending I want even there I just had to walk off to find somewhere to wait, without any kind of estimate. They eventually started working on my vehicle at 6:03pm, and finished at 6:43pm. While I understand wait times can be unpredicted sometimes, being that inaccurate combined with the level of customer care, I couldn't recommend the service here to anyone.

Feb 07, 2024

I got my car there a half hour before it opened and I was the first in line. There was only one service man and he got there late. It took TWO AND A HALF HOURS! And I was the first one in!

Feb 07, 2024

So I showed up at opening which means I beat the employees by half because they were not there yet for some reason. Was just getting an oil change but I went ahead and got the full synthetic oil change which is supposed to come with a carpet clean, windshield cleaning, and all your fluids are supposed to be checked. When my service was done I went to go get my car and realized that none of the extra things have been done so I checked the receipt and they had all been marked as declined by customer. Funny thing is when I ordered and then paid for those things to be done I don't remember at any point declining them... Since they showed up late they were behind schedule so I'm pretty sure they just didn't want to do it and we're trying to cut corners to save time but it's not very reassuring to know that the people working on my car where blatantly cutting corners.

Feb 07, 2024

The last two times I had my oil changed at this Walmart they only charged the oil and possibly the filter. Everything else that they're supposed to do, wash windshield, vacuum carpet, check tire pressure, check the fluids, they wrote declined. I even asked the lady at the desk to make sure they checked the tire pressure and she said that comes with my oil change. Well they wrote down that all my tires were 32 psi but my tire pressure meter sensor was on both times and it was still on when I left and continue driving it. The tires are at all different readings which they did when it got cold and I checked them & NOTHING was right. I'm a senior citizen and it's hard for me to do all these things that's why I pay to have it done. The car is going back today so they can do their.

Feb 07, 2024

Upon entering this establishment, I found myself face to face with an employee carrying a heavy load. My natural instinct was to hold the door for them, to which they responded by screaming at me to move, and then cackling maniacally. After escaping that bizarre encounter, I asked a different employee about the auto service I was there to purchase, which I had seen advertisements for both online and in-store. This second employee looked at me in sheer terror, as if I had just threatened her life, and informed me that they do not sell the service I asked about. In an attempt to prove that they do NOT sell the service in question, she pointed out a poster on the wall advertising that they DO sell the service in question. At that point I was questioning whether it was a department store or an insane asylum I'd walked into, so I left without buying anything. On my way out the door I witnessed another employee engaged in a long and intense argument with a customer, in which the employee was attempting to cheat the customer out of a tire she had already paid for, before eventually relenting and admitting that she was correct. I took my business elsewhere, and found exactly what I needed for more than $50 less than what Walmart was asking for... in their advertisements for services they don't sell...

Feb 07, 2024

Went in for a rotation and balance of all four tires. When I arrived to pick it up, the rotation had not been done. Had to sit in their reception area for an hour while they rotated the tires. Then, getting ready to leave, there were grease fingerprints on the inside of the driver's door panel. They came out to clean it, but am disappointed in the service. Probably the last time I use Walmart to install and service my tires. I expected better. Not perfection, just better.

Feb 07, 2024

Who wouldn't love this place what I like most is they have a variety of things that your car, truck motorcycle needs I'm happy for this because when other places are closed I can get certain things from here and management and staff are great 👍

Feb 07, 2023

DO NOT bring your car here unless you want to wait all day. I've brought my car here a few times and had to wait at least 3 hours each time, and I arrived first thing in the morning when they opened and didn't ever leave until after 11 am. They seem to be understaffed, and so I chalked it up to that, and brought my car back a total of three times expecting something to have changed or improved. It's been a year and its the same if not worse. Management is freindly and they do what they can, but I have more important things to do in a day than spend 3.5 hours or more in a waiting room.

Feb 07, 2023

Automotive has got a lot of work to do. One lady staffed (clearly unhappy). Arrived at 7:20 am and almost 11am when finished for 1 tire and an oil change. Tried scheduling an apt the following week for another tire, and my apt was cancelled making a reschedule impossible since all spots were now filled. I guess that was a blessing in disguise, just chaos with a dirty wait room, not returning and would recommend the same if you were debating coming here.

Feb 07, 2023

It sucked if I could give them a negative star I would had to wait 20 minutes for somebody to show up then the credit card machine wouldn't work it took her another 15 minutes to try to get it figured out then she got an attitude only time I'll ever go there again as if it's an emergency

Feb 07, 2023

Went well...

Feb 07, 2023

Worst service I've ever had. That lady was so rude. They wouldn't put my tire back on for me. I had a tire that was flat and a tire with a knot in it and they would only sell me one tire and wouldn't even put it on. It only takes five minutes. I told her I have to drive my two year old to daycare on the highway clear across the city tomorrow. She said "well you'll have to be more careful" they had time to put the tire on. And they didn't even text me when it was done either. I mightve had time to go have a friend put it on for me if they had very. I just can't get over how rude that lady was. When I dropped it off and picked it up she was rude rude rude. Worst service ever. Worse than McDonald's. I'll never go back to that Walmart for anything. I just can't get over how rude she was