Walmart Auto Care Centers

Jan 07, 2025

Close at 6, arrive at 4 only one car being worked on 5 people around magically no one can patch a tire and everyone is leaving. Waste of time coming here.

Jan 07, 2025

Friendly and quick service for my new tire appointment!

Jan 07, 2025

Mixed Experience: Under new management, the overall experience at this Walmart Auto Care has improved. The manager is friendly and helpful. However, I had a negative encounter with one specific employee, an African man. * Appointment Issue: I had an appointment scheduled for 8:00 AM via the app, but the employee insisted that his system showed 9:00 AM and refused to honor my original appointment time. * Check Engine Light: After the oil change, my check engine light came on. I had to involve the manager to resolve the issue. Customer Service: While the manager and other employees were decent, the customer service from the man was extremely rude and unprofessional. Overall: I would recommend this location with the caveat that you may encounter poor service from this particular employee.

Jan 07, 2025

No coffee. No tire pressure check had to go back for them to correct

Jan 07, 2025

The employees are respectful and helpful with quick oil and tire services I have yet to be to a shop where they are faster than Walmart. Thank you for the services you did. Kyle was the one who helped me thank you kyle

Jan 07, 2025

They used to do walk in 1st come first served oil changes. I walked in at 8 am, when they open. I'm the only one waiting in lot. No other customers! They said only open appt was 3 days later! What!

Dec 07, 2024

Came in for a tire appointment. They were swapping 2 front tires. They check me in at 9:15. At 1:00 I got check out. Almost 4 hours for 2 tires. If you have time to waste and nothing better to do then this is a perfect spot for you.

Dec 07, 2024

Checked in my car at 8:40am for s 1 flat tyre repair. Got back at 10am. Very disappointed with slow service!!

Oct 06, 2024

I was met again with unprofessionalism from the staff. I had to return to ask for air. There was one staff that was nice. Thank you to William. He is amazing. If you need assistance ask for him not the rest. My tires were need to be balanced and rotated. It was done in 20 mins or less. But they did not insure the tire pressure was equal with all tires initially.

Oct 06, 2024

Rude staff here. I went to the Raymore location and had a much better experience.

Oct 06, 2024

Worst auto care center. I had an oil change appointment for 10:15 AM. I dropped off my car at 10:15, but it took 1 hour and 30 minutes for the oil change. What's the point of booking an appointment if the service takes this long? I received a text saying the oil change was done at 11:45, but when I went to pick up my car, there was no one at the counter. Three people were already waiting in line for the desk attendant.

Sep 06, 2024

Zack and the other young lady were great! The man who checked me in on the other hand was rude to me, other customers and to Zack. The price was great though for 4 new tires! Thanks Zack!

Aug 06, 2024

Great prices

Jul 06, 2024

Rude customer service. Couldn't give me a time to come back for an oil change just told me "an hour, besides there's 3 cars ahead of you so..." ok I'll go elsewhere. :/

Apr 06, 2024

The people that work there don't do anything they just stand around

Feb 07, 2024

Call for hours. Employee shortage delayed car inspection in November. Turned away for an oil change in Spring. Came back next day. Sunday needed flat tire fixed . Website says open until 6:00 PM turned away at 3:43 as their shift is over and short-staffed. They say it's a corporate issue to change the website. That means you can't count on the hours as posted. You can get service and it fine but you can't count the hours to be representative of the reality on the ground. Call first.

Feb 07, 2024

Great

Feb 07, 2024

Great customer service

Feb 07, 2024

I always get my oil change.

Feb 07, 2024

Just had the oil changed--fast and professional!!! (Also got some shopping done while I waited, only 30 minutes!)

Feb 07, 2024

My confidence is a bit tentative after having the best job done on replacing a flat tire at this location. I'm sure it's a result of the times we're living in, but there also seems to be a LOT of turnover among the staff auto mechanics. I am more comfortable taking my vehicle for maintenance that is repaired by someone who recognizes or already "KNOWS" my car.

Feb 07, 2024

Nice people

Feb 07, 2024

Understaffed and not great service. Had tires sent to this location because they were a great price. Made an online appointment, which is a joke, since when you show up nobody knows anything about it. Took 3 attempts to get my tires put on, as they texted to cancel my 2nd attempt. Sad times when you can't get people to work and the ones that are there don't want to be.

Feb 07, 2024

Where has customer service gone?

Feb 07, 2024

you can call for hours and the phone will ring for exactly 5 minutes before it automatically hangs up because no one will answer. how am i supposed to get new tires and give you my money if no one will even answer the phone??