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Walmart Auto Care Centers

5

4

3

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1

3.3
(73 reviews)
Review highlights

"… due to wait times for most people. However, I came in today at 7 am to get 3 new tires put on. I was in and out within an hour. Certainly not a bad place to go, just …"

"I have no problem with the service or the people that work there."

"We were advised it would be 1.5 hour wait."


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Knoxville, TN we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 7550 Norris Fwy and let the technicans get to work while you shop.


Reviews

Feb 07, 2024

I stopped by this morning to have a headlight replaced and I was in and out in about 15 minutes. Awesome service and super convenient!


Feb 07, 2024

affordable, fast, and reliable usually ...however, I asked them to save my tire so I could use for a spare since I was replacing 2 and 1 was still good... but they disposed of it, disregarding my request. now I'm about to be out another $150 for a spare, when I had a perfectly good one had they been paying attention.


Jan 07, 2024

They replaced our SUV battery in a reasonable amount of time. Best price in our area


Jan 07, 2024

Wouldn't answer the phone.


Dec 07, 2023

My truck wouldn't start in the Walmart parking lot after shopping. I walked around to the auto department to ask if they could test my battery. A gentleman named "Brandon" came out to try to jump it. when it wouldn't start, he took the battery out for me and took it in to test it. Battery was perfectly fine. He assisted all he could but never could get it started. He went above and beyond in trying to help me. I will most certainly use their auto department when I need to. Thank you Brandon for your help. Most people do NOT go this far to try to help someone with out making money off of it. * * * * *


Dec 07, 2023

Pretty quick service. It's nice to be able to schedule on line as well


Dec 07, 2023

After 3+ hours they said they weren't able to change my oil. I went to Valvoline the same day and they changed my oil, alerted me to online coupons and got me out in 30 minutes.


Dec 07, 2023

Damaged my rim putting new tires on and tried to say it was pre-existing damage when it wasn't. Fresh marring and black rubber came off in my finger, and they kept claiming it was "old damage" because of the black, when it's from the tire being taken off or installed being caught on the fresh metal rim damage. They insisted it wasn't on them when I knew it hadn't been there before. Waited a long time to hear from someone before I just took my paperwork and left. Otherwise there was great communication before that and they were pleasant to work with. I wasn't upset about it, but I wish they would've made this right. Since the damage is right on the tire, I hope it holds...


Dec 07, 2023

Had a 9 o'clock appointment,key word being appointment,two hours later they are finally getting ready to pull it into the bay😫


Dec 07, 2023

I see a lot of negative feedback on here due to wait times for most people. However, I came in today at 7 am to get 3 new tires put on. I was in and out within an hour. Certainly not a bad place to go, just show up early before they get busy and you’ll be done quick. Kinda common sense, but it seems that isn’t common knowledge to others. The guys working on the car were super friendly, and I had no issues.


Dec 07, 2023

Nothing against the store itself. However I ordered 6 tires for the same truck. Only 2 are correct. The last order I placed to hopefully get 2 correct tires with arrival date in 6 days quickly changed to next day shipping. I believe the 2 wrong tires I returned to the store was shipped directly from the store itself to my house. Now they are out of the tire I ordered.


Dec 07, 2022

Easy,didn't take long, best deal on 65000 mile tires I could find


Dec 07, 2022

No one was working tire center


Dec 07, 2022

Oscar helped me out with a tire pressure light issue, which happened to be on my spare.. They were very quick, knowledgeable and helpful on getting my issue fixed!


Dec 07, 2022

Good fast tires on the Chevy!


Dec 07, 2022

I have no problem with the service or the people that work there. They’ve been very good. However, it would be nice if you had someone to answer your phone. I’ve tried calling multiple times to get information before driving there and the system keeps hanging up. Walmart management needs to hire more people to handle customer service.


Dec 07, 2022

Literally the worst Walmart auto center in the southeastern United States never answers a phone call don’t come out to great you when you show up and will do or say anything to get out of being able to perform work on your vehicle


Dec 07, 2022

Ok just when you tell them you want to keep the tires they still try to charge you for them And the older man out side is not happy with his job


Dec 07, 2022

Quick and friendly service. Affordable


Dec 07, 2022

Tried to use them twice in the last 3 months. Once I was told it would take 4 hours to do 1 tire, the next time I was told they didn't have what I needed in stock and to go to Firestone. Both times I sat in line a few minutes while people stood at the bay and looked at me.


Dec 07, 2022

Very good service and friendly staff.


Dec 07, 2021

Could not repair my tire because the hole in it was too big. Put the spare on for me no charge. Thank You


Dec 07, 2021

I never got notified my car was ready


Dec 07, 2021

Long wait but the employees were super nice.


Dec 07, 2021

This is where your second covid 19 shot is given. Was in and out very fast they have it altogether in one place. People were very nice.


Dec 07, 2021

Worst experience the tech was rude and we were there for 3 HOURS to get 1 tire change. We were advised it would be 1.5 hour wait. That was fine we had other things to purchase 3 hours later and my husband having to go off we finally got our car.