Walmart Auto Care Centers
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Review highlights
"They took last minute appointments and got done fast"
"Bought a tire there it was awsome with good service and helpful employees"
"I Doordarsh for work and now walmarts incompetence is costing me money."
Overview
Categories
Oil change service, Auto repair shop, Tire repair shop
Directions
7420 Chapman Hwy
Knoxville, TN, 37920
Phone number
Call: (865) 573-6965Website
View websiteAppointments
Book appointmentHours
Sunday
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
Whether you have a new car or have been driving yours for years, basic car care is essential to keeping it running smoothly, efficiently, and for as long as possible. With over 2,500 Auto Care Centers nationwide staffed by certified auto care technicians who can perform the maintenance services your car needs, you'll keep your car rolling its best at a great value. Services include tire installation, battery testing and installation, oil and lube services, and more. Just drop your car off at the Auto Care Center and let the technicians get to work while you shop.
Reviews
Nov 30, 2024
I come to Walmart frequently. I'm sure walmart would not like employees being anything but helpful. Mr. Robert complained about getting my tire size and information. Even told me to look online instead. 😐 if that's what I wanted that is what i would have done. Got to do better
Sep 07, 2024
I was told it would be about an hour for an oil change and a flat tire repair…. I’m still sitting in the waiting room after 4 hours. This is insane, as it has not been busy at all. It took them 2.5 hours just to get started working on my car. I had to cancel plans for the rest of my day off because I’ve been stuck here. Next time I will gladly pay a little more for quicker service elsewhere. I’m not one to complain, and wouldn’t have even been mad if it took two hours, but four hours is ridiculous. Do not recommend at all.
Jul 07, 2024
I went in to get a new set of tires it took them 3 hrs despite being the only one there. They had 2 people working in the shop and the service chris stood around most of the time not even helping his crew.
Jun 07, 2024
Great convenient quick help.
Apr 07, 2024
A appt for oil change at 7 , sat there till 730 with no one even there in the shop
Mar 07, 2024
Can't stress how pissed I am. Dropped my car off yesterday, 'attendant' Robin was struggling to help me though the walk in process. She let me walk off the premises with my keys which I luckily remembered to go back and drop off. Then they called me 2 minutes before closing, did not answer when I called back 5 minutes later and got no answer. Called them today and was told I needed to sign forms before I left yesterday. I obviously don't have a car to get back there twice, to sign these forms I should've been given to sign BEFORE ever leaving, and to get the car back if they ever do get to the work. I Doordarsh for work and now walmarts incompetence is costing me money.
Jan 07, 2024
Good service
Jan 07, 2024
I have patronized this lube for about 5 years and enjoyed their services, unfortunately, some of the new folks working here are not a good fit for the kind of job they do!!!!!!!!!!!!!!!!!!!!!!!
Dec 07, 2023
The service man was quite misogynistic and had a habit of loudly chewing gum while checking my dash board. He checked my tires but had quite an attitude.
Dec 07, 2023
They always have what you need, even if it's not in the right spot.
Dec 07, 2023
Added $9+ for higher priced oil filter without prior noticing me.
Dec 07, 2023
Arrived at 7:20 am, for 8am scheduled appt as advised. They told me to come before 8 to get in and out. They put my 2 tire purchases on the front when I specifically asked them to put on rear. When I told them they put them on the front instead of my request, they made me wait, In all I was there 1-1/2 hours for a 30 minute job. After they corrected their mistake, I thanked the guy with the beard, he wouldn't even look at me or acknowledge me. Like their mistake was my fault. In all fairness, the other guy was very polite (it was his mistake) and sincerely apologized. However I shouldn't have been made to wait for this correction, all they had was my tire change & one other customer for an oil change. Hence, I was late for work
Dec 07, 2023
I made an appointment so everything was smooth.
Dec 07, 2023
Sloooow! Only 2 cars in the bay and it took them over an hour and a half for an oil change. I would understand if they didn’t have staff but they had 3 people working.
Dec 07, 2023
They advertise closing at 7PM and I arrived just before 5pm but was turned away because they were backed up and didn’t have any staff. All I needed was an oil change. I recommend calling first. Drove in from Sevierville because the wait times are usually less here.
Dec 07, 2023
They took last minute appointments and got done fast
Dec 07, 2023
This is the cheapest option in the US for car service. But you don’t get every car services here.
Dec 07, 2023
We stopped here to get two new tires for our car. They had great tires, decent price and put them on very quickly actually. I was surprised. It only took 30 minutes! I highly recommend going here for your car needs!!!!
Dec 07, 2023
Never go here, went for a simple tire change and they over torqued my tire bolts to hell and bent the frame. Caused my brakes to atomize when I needed them on mountains roads and on top of it all claims department has been giving me the runaround for the last 6 months blatantly not answering calls or emails despite them having a "resolution decision". Horrible experience that costed my greatly.
Dec 07, 2022
Had a oil change Saturday and got my paperwork and it said I declined to have my fluids topped off and declined to have my car vacuum. That's deception on any level was not ask any of this. Won't go back there again.
Dec 07, 2022
Had my car in on 10/16 to get an oil change and tires rotated. The wait was a little long, but expected. I’ve heard awful things about Walmart messing things up during oil changes, but have had my car into other Walmart Auto Centers for 2 other oil changes and had no issues. The next day after my oil change my check engine light had came on and I assumed something went wrong during the oil change. Called Walmart and was told I could bring it in to have them look at it. I got there and was told I would have to wait 2 hrs, that they’re sure it was nothing they did, and basically almost sent me away as if they thought it was a coincidence. Finally, they said they’d look at it and looked at it within 30 minutes and said nothing was wrong on their part that they did everything as they should have. I then got my car into a dealership that Friday where they told me the oil cap was put on completely wrong which was allowing air to leak into the oil. As soon as they fixed the cap and drove the car around the light went off. I have now been waiting for over a week for Walmart claims to respond to me since I had to pay a $177 diagnostic fee due to this issue. Do not use this place. I honestly wonder if they even actually took a second look to see if anything was placed wrong
Dec 07, 2022
Oil change was surprisingly quick! Great service as well.
Dec 07, 2022
Slower than molasses...sure great price on tires ..I recommend throwing them in the trunk and taking them elsewhere for mounting