Walmart Auto Care Centers

Jan 31, 2025

This was an absolute joke for service. They won't tell you when your vehicle is rdy.

Jan 07, 2025

Fairly slow but reasonable

Jan 07, 2025

Ordered 4 tires online and installation package , upon arrival Walmart Auto Tech advised they were the wrong size tires and they could not be installed on my Van. At that point I had no use for the tires. They told me since it was an in app purchase I had to take the tires with me. I refused because I had no where to put 4 tires if they were not rolling on the van. Also why I opted to dispose of the old ones. After about 1 hour of the managers and auto center doing what they had to do to cancel or return the order they confirmed it was cancelled. I left but later on that night the app said I picked the tires up. I have been back and forth with Walmart and the customer service trying to get my money back. At this point Walmart is not cancelling my order. App says I Picked up my order and I refused. Someone in that auto department has stolen and lied that I picked the order up. Also spoke to the customer service dept. total of 5 different times and 2 told me the return has been issued, 1 csr has said they emailed back office , and another gave me the number to Walmart account review team. I’m temped to take the police up there and make them run the tapes back. These 4 tires are for my Van that my wife drives all 4 of our kids around and I need them to keep them safe. At this point if something were to happen to the van and my family, I will push for Walmart to be held accountable for negligence. I’m willing to take it that far.

Jan 07, 2025

Went to get all 4 tires changed. Was told it would be an hour. 2 hours later I get a msg saying it's ready, yet I am still standing right here watching as it's not ready. All 4 tires are still off the car 😭. Never again will I come here for my auto service. They didn't even pull my car in until I had been here for an hour, and it just say there will all the tires off of it with NO one touching it for more than 20 mins while the techs were just playing on their phones and chatting back and forth.

Dec 07, 2024

I have a Waranty on my battery, Walmart workers refuse to give me a replacement battery after my battery came back bad when they tested. Very disappointed.

Jul 07, 2024

Had an appointment at 10am. Showed up 15 min early. No one working in the service bays or at the customer check-in desk, and the doors to go in were locked.

Jun 07, 2024

Grocery store not auto center. I wouldn’t trust the auto center due to the grocery store. In store ok I guess as long as you check expiration dates on your food items. Pickup and delivery service is awful. I’ve reported and have been refunded multiple times. Pickup the associates throw your items in the car, very young and disrespectful. Delivery ha! Good luck they delivery to any address and then send you a “good news” text that your items have been delivered. This store needs to meet the same fate as the Hurstbourne Lane and Green Belt Hwy stores… close immediately.

Mar 07, 2024

Never answered the phone because they don’t have a phone took my car and the kept it for a few hours just to say they can’t fix my tire then said they tried to call me when they don’t even have a phone

Feb 07, 2024

Bought new tires only waited about 40 minutes. My only complaint was the person who mounted them had been working on a vehicle previously and his hands had grease and oil on them . There were greasy hand prints all over my new car and on the Grey steering wheel.

Feb 07, 2024

Great job great prices on tires carrying tires get done quickly

Feb 07, 2024

2nd battery in one week. Cold weather killed the batteries in my truck and wife's car. Got fast replacements at excellent prices.

Feb 07, 2024

Don't ever answer the phone how do u expect to make any money.. regardless of the amount of calls or time or day no answer ever!

Feb 07, 2024

Had to wait about 15 minutes after I received a message that my car was ready. I rang the bell and still had to wait.

Feb 07, 2024

In and out no appointment about half hr. Cheapest place in town.

Feb 07, 2024

It says open till 7 p.m. on the website. I show up at 5 p.m., and no one is here.

Feb 07, 2024

No phone in the service center

Feb 07, 2024

Over filled my oil when i got an oil change

Feb 07, 2024

The staff that works at auto care have an unprofessional attitude with customers including the supervisor, they canceled an appointment for a tire installation and then told me that I did not have any appointment with them, I had to call customer service for the refund of money for the irresponsibility of the staff who work at Walmart auto care! God bless you and help you work for his glory!

Feb 07, 2024

They are never available to do oil changes always busy or just can't do it

Feb 07, 2024

They do a great job every time I visit

Feb 07, 2024

Walmart Auto Services is affordable and reliable. Perfect for Oil and Tires changes. However, even if we usually make an appointment, we spend about 2 hours waiting for the car. Just make sure to have the day off to get all you need done.

Feb 07, 2024

Website says the tire center is open till 7.. on several occasions they have closed before 530