Walmart Auto Care Centers

Aug 06, 2024

Update: They took my car in and told they don't have the tools to do Oil Change. Not a Tesla, but an old fashioned Prius. Later I went to Take 5 and changed the oil. With a coupon, the price came to pretty much the same. I came in time for the oil change service appointment, but they did not honor the online appointment to deprioritize me. After more than 1 hour since have been in the auto center with my two kids, they took the car in after I complained and wanted to see the manager. By the way, the manager didn't even come out to discuss the issue. Very unprofessionally managed department. I am still at the shop, will update if they mess up with the oil change.

Jun 06, 2024

Save yourself some time and go to another Walmart Auto Care Center. It's just horribly slow, compared to basically every Walmart ACC in Memphis. Y'all need some HELP‼️🙀

Mar 07, 2024

Absolutely terrible customer service! Take your car and service somewhere else at the very least a different Walmart. These lazy people told me I ordered the wrong tire size so that they would not have to change my cars tire. They indicated to me an absolutely wrong tire size that I needed. According to them, my tire size on a 2012 Infiniti G37 was “supposed” to be 245/45 R15 according to the Infiniti website itself that is impossible… pictures attached. I ordered 225/50R18 and they said I needed to look at my door because that was the wrong size. Maybe because I’m a woman they thought I would just take their word, but I didn’t. After checking my door, low and behold, the correct tire size for my front tires is none other than the tire size I ordered and the correct size for the rear different from even what they told me as 245/45R18. Nonetheless, they’re lazy, unprofessional, and had already issued a refund prior to my ability to check behind the information they gave. I will never return and never order again. Do so at your own risk. Update: Took my car to the Infiniti dealership today, they advised that our oil change was severely over due despite us having paid to have it done by Walmart during the above visit. I do not recommend. They need to be shut down as they are not doing the work that they are paid to do.

Feb 07, 2024

Closed due to weather. No signage

Jan 07, 2024

Worst staff with no knowledge on handling customers. There is no proper coordination between front desk staff and mechanics. And mechanics work there based on their mood and attitude. They don’t even care if you go for service on-time at scheduled time. They just change their mind whenever they want and send customers back without giving service. I experienced 3 times that they asked me to come for headlights restoration after I called them and took appointment, but when I reach there they sent me back all 3 times without giving service and saying their mechanic is now not ready to work. Unprofessional staffs including the team lead with poor knowledge on handling customer issues.

Dec 07, 2023

The manager didn't get to the tire center until 7:04 a.m. to open. I, the customer, was here at 6:30 a.m. It's 7:08 and no one has showed up. The manager that came to open the outside doors stated she doesn't know where the two workers are. This is so sad. This Wal-Mart is absolutely terrible. It's a terrible representation of Sam Walton's vision. No one cares. All the business wants is the customers money. I didn't expect anything better. I chose the lesser of two evils and came here for an oil change. The company has to use the people that they have no matter how unprofessional, not showing up for work, because they have a business to run. The customers are the victims. It's 7:14 a.m. and the cashier just got here and a minute later a auto tech comes strolling in. Pitiful!

Dec 07, 2023

Tire replacement

Dec 07, 2023

Best car service ever

Dec 07, 2023

Ordered four new tires, they arrived Friday. I put said tires on and drove home. Very next day Saturday my rear left tire was wobbling. There was two knots on the face and six knots on the back. This is the second time I got tires at this business and they broke down the next day. Never again will I buy tires from Walmart.

Dec 07, 2023

Poor customer service. Workers act like they don't want to do their job and assist you. Won't be returning

Dec 07, 2023

Put two different size tires on my car.

Dec 07, 2023

The sign on the door and the website stated that they opened at 7:00AM. I waited for an hour and they did not open. I saw an employee in the shop walking around doing various tasks. Not once did he come to the door and let me know that it was a delay in the store opening at 7:00AM. He did not even acknowledge my presence. It treated me as though I was invisible. I waited until 8:00AM and then I left this location. I will never patronize this Walmart Auto Care Center. They are rude, unprofessional , and do not value good customers. I took my business elsewhere.

Dec 07, 2023

They said they closed early because nobody was working. For some reason when black people talk to other black people on the phone they think they know you talking unprofessional. Do your job kid understand I'm a possible customer and not your homie.

Dec 07, 2023

Went to get my tire replaced. Got here at 8am and was second in line. It took 3 and a half hours before I could even get the tire on. Horrible service. Never returning.

Dec 07, 2022

I drove all the way from U of M just to find out they actually closed at 5. It would have been nice if the hours had been updated within the last 2 years. :/

Dec 07, 2022

It was very wonderful Mrs Mary was grate help and the young man Assisting her on today

Dec 07, 2022

Turn me down for an oil change because they were tired they said 😂

Dec 07, 2022

please get them.some help

Dec 07, 2022

Bradley was great and he even stepped in to help Terrance when he was having trouble putting air in our new tires ;)

Dec 07, 2022

Can't beat em

Dec 07, 2022

Easy like Sunday morning 🙏🏾💜

Dec 07, 2022

Excellent techs and staff. Completely professional and friendly

Dec 07, 2022

Great job information was like that my warranty offered thanks Walmart

Dec 07, 2022

I called wal mart super center on Winchester so many times for about 10 days or so & could never get anyone to answer the phone except the pharmacy!!!! The switchboard emp never ever answered nor did any of the other dept like electronics, deli ! I tried everything to get someone to answer & they never did!!! I ended up calling wal mart @ 577 n germantown rd in cordova & got great cust serv on the phone & in person!!! Wal mart on Winchester I give 1*, wal mart in cordova I gave 5* !!!!

Dec 07, 2022

Speedy, convenient, and affordable!

Dec 07, 2022

The cashier stated it would take 3 hours to get an oil change. I said ok. I guess they thought I was going to say never mind. Service only took an hour. Another person came in and were told the exact same thing. Customer service skills needs more attention because they’re deterring away customers.

Dec 07, 2022

This store is very clean and well stocked with inventory to buy. I had my oil changed and was very pleased with my service. It was fun having it done and shopping in the store at the same time. 👍

Dec 07, 2022

👍