Walmart Auto Care Centers

Oct 05, 2024

I came to change the tire…. One of the employees at my garage is named Ladonna.L, and the employee who changed the tire for me is named Danny.S… These two people are very dedicated to serving and repairing my tire… I am very grateful to both of you.

Sep 05, 2024

Honestly, this is the worst auto center. I have been to other Walmart auto centers before and they have been great but there is something horribly wrong with this location. On two separate occasions six months apart I have scheduled an oil change online only to get a text message an hour before my appointment reminding me of my appointment and when I arrive, they tell me they aren’t doing oil changes that day. Apparently, they just can’t keep staff or they don’t know how to schedule or they just completely don’t care. I work very close to here, so it is my most convenient option, except for the fact that it is completely inconvenient to show up for an appointment that nobody notified you has been canceled. Do better. I am embarrassed for you.

Sep 05, 2024

The staff at WM is very informative and helpful.

Jul 05, 2024

Fast service if you go in the morning

Jul 05, 2024

I am rideshare driver I get more oil changed every 5 weeks gone to many Walmarts in the valley that I got to tell you this one's not right.. start it off good but then it took over an hour and 20 minutes past my appointment time to get my car in there when there was only one vehicle in front of me.. The oil filter aisles in the auto center need a lot of fronting and facing many items are in the wrong place.. with many out of stocks. Some team lead in the Auto Care A/C department I asked about my car and he looked like a deer with headlights and just walked off and walked out the door .. if that's a supervisor I feel bad for the team.. I sure hope if it the right oil in the car and virtually this is the closest place since we move.. but no more care care... Been here 2 hours now still not done..

Jul 05, 2024

Needed to install all new tires and I was having trouble making an appointment online. Tried to call with no answer, decided to drive there and make the appointment only to be told that they can't get to my car for another week because their air compressor(?) is broken. No warning that this was a problem on the website or even a message on the phone saying this is an issue.

Jul 05, 2024

They do a great job I like being able to shop while I wait

Jul 05, 2024

This is the worst walmart auto center I have ever been to. The service was absolutely awful.

Jun 05, 2024

Apparently they finished very quickly, but I never got a message! Just a fluke, they’re typically on top of that in my experience. Always love Walmart oil changes so I can shop around and take my time.

Jun 05, 2024

PLEASE READ IF YOU LOVE YOUR CAR. DO NOT and I cannot stress this enough DO NOT bring your car here for oil services. Maybe I was the unlucky one but I made a mistake assuming every Walmart would show the same amount of respect to my car since they are supposedly “Certified.” It’s a LIE. I’ve been taking my car to Walmart for YEARS and this will be my last time they will ever go to them. Story time: I had a 2017 Subaru WRX and yes they know exactly who I am because everyone in that shop was in awe of this damn beautiful car. I got a simple oil change nothing more. You would think they would take good care of this car right or any car cause they’re “certified” right? WRONG DEAD WRONG. They DOUBLE GASKET the oil filter causing oil to go everywhere and all over the ENGINE. My oil light came on and the engine was STEAMING and now I had to get my car towed causes it wouldn’t turn on (Bless AAA give them your business). Now I have to get a brand new engine installed because the engine is not salvageable. Filed a claim with Walmart cause they are at fault obviously and there was no way in hell I was paying $21,000 for a brand new engine out of pocket for something I didn’t do. Walmart Claims is NOT helpful at all. Why? Cause this happened in February on Valentine’s Day of all days right. They said if the car is in warranty you get brand new engine. Alright cool car is still in warranty but guess what Walmart can’t pay that much for a new engine! WHAT?! You’re a multimillion dollar company and you can’t pay that?! And this took them 2 months to come to this conclusion after making me call here and calling there. There’s more but long review short I DON’T HAVE THE CAR ANYMORE! So thanks Walmart I lost my car due to your stupid negligence. KEEP YOUR STUPID APOLOGIES CAUSE THAT DOESN’T GET ME MY CAR BACK.

May 05, 2024

I had stopped shopping at Walmart at Mesa Riverview I will go to the baseline store but I'm closer to Mesa Riverview so when I went in and the staff was extra friendly everyone spoke(associates) come to find out the manager from the baseline store Vanessa is now running the Mesa Riverview store so kudos to Vanessa for changing the attitudes of the associates to speak to their paying customers 💜👏🏿💜👏🏿💜👏🏿

Apr 05, 2024

I just recently got an oil change and was the last car they worked on for the night . My check engine light came on and so did my oil pressure !! I changed out the filter thinking maybe that would help only to find it didn't. Btw they didn't even Suggest the filter be changed . . I've called for the longest and can't reach anyone in TLE! I'm pissed and going to contact Walmart insure because if they won't redue this service correctly so these dash lights go off that weren't on before and my car go back to driving like the nice dodge it is band was before getting an oil change here then I'll sue. I have less than 90000 miles on my journey with a full clean service history . And now I can't renew my plates. Walmart manager needs to contact me asap! I'm not playing one bit this is ridiculous I can't even get to work without wondering if the truck is going to keep going as the low oil pressure keeps screaming and beeping at me!

Apr 05, 2024

Yeah it’s a bad place, maybe understaffed. Had an app at 8, got here at 8:15. The girl upfront was having a bad day, didn’t tell me about multiple instructions like to park the car in the correct area, asking for all the info again that I already had set up online for appointment. It’s 9:30 and they still haven’t serviced the car, and after asking the woman got upset. Talking behind my back, another employee had to apologize for her behavior.

Mar 05, 2024

Their service sucks. I say for about 10-15 minutes before I received any assistance, and this is not the first time this has happened! The techs act as if they don't want to work! Never going back here for service!

Feb 05, 2024

I had an appointment and I sat in my car for 20min and no one even acknowledge me or even bothered to ask if I had an appointment. By the time they came to obtain my car information, it seemed like I was bothering them.

Feb 05, 2024

I wish the whole store was run like the automotive care center..

Jan 05, 2024

Busy, but the gentleman took care of me.

Dec 05, 2023

4kids just farting around! not a car in a bay on a sunday afternoon. they dont close for 2 hours. tell me you need an appointment to mount 4 tires i bought through Walmart. are you kidding me! William was the only guy actually working help me check out. what a shame...

Dec 05, 2023

Came to this Walmart for an oil change looks like they just don't like blacks I'm seeing a lot of places don't like blacks because , I got an oil change and everybody behinde me had already got there oil change and I been waiting over an hour

Dec 05, 2023

Customer service is a joke! Purchase 4 tires online wait for 2 weeks for delivery and appointment for install....Show up that day and learn only 3 tires have been delivered,noone wanted to find the 4th called customer service online,they wanted ME to call manufacture and hunt down the lost tire. Compromised to give them 4 days to locate tire, nothing! Noone knew anything or cared! Waited 2 weeks for refund! Amazing the incompetence of so many adults that just don't take the job serious at all!

Dec 05, 2023

Deron was awesome and helped me through the whole process of battery warranty. He politely took my call, walked me through all necessary steps and let me knew how I would be reached once my process started. Excellent service and Deron completely took all my stress away great job!

Dec 05, 2023

Do not bring you vehicle here for an oil change! They stripped the bleeder screw threads on the tank. They tried replacing the bolt, but the tank is stripped now. Was not leaking before this service, now I have am oil leak. May need a new pan! Terrible!

Dec 05, 2023

Only the standard services are available here: for other services they advise to go to any garage.

Dec 05, 2023

They ignore you in line. Only 1 to staff working. 2 times now staff have been rude.

Dec 05, 2023

This place has a bunch of amateur and non professional workers working for auto and tire services. I had an appointment at 11 am and didn't get my car back til 3pm. I came in for four new tires that I ordered online and had them installed and ballanced for warranty purposes. Turns out the guy who started to do the work decided to take a lunch after changing out one tires. He told others to take over but the guys had no experience on using the tire machine. Also they never called or let me know what was going on. I was right there in front waiting in the waiting room. Save your time and money. Go somewhere else.

Dec 05, 2023

This place has the rudest guy with at the front counter at the auto center. Just wanted to get my oil changed, and wipers replaced. He was helping another guy on a phone, and I say if you're busy, I'll go somewhere else. He became argumentive and accused me of doing so. I waited 45 mins then another 20 for them to put on my wipers they forgot to do. Then, I finally pay, Thank GoD! Then I have to wait again to get my keys to my car! STAY AWAY!! BE WARE!

Dec 05, 2023

This poor rating is for Walmart's online system for the auto center and app. Ordered two tires online on 10/19 and scheduled appt for 10/28, estimated delivery date 10/24. Tires didn't arrive by 10/28 so the online system cancelled my appointment. The tires arrived the following day 10/29 but the system wouldn't allow me to reschedule. I called the auto center, they wrote a note with my info and gave me the 6pm appt for 11/1. On 11/1 I arrived 10 mins early and the techs were surprised to see me, although when I told them about the note they acknowledged they had seen the note. They were working on a car and had 2 waiting for oil changes, told me they close at 7pm but one tech was willing to stay late and my truck would be done by 8pm. I didn't wait around. On 11/3 I called the auto center and spoke with a manager. She was unable to schedule an appt for me in her computer. The online system would refund my order if I didn't pick up the tires by 11/4. On 11/5 I got a refund for ONLY ONE of the two tires. The app wouldn't allow me to cancel or start a return for my order at any point. I work six days a week and don't have time to wait around for hours. Avoid this auto center unless you have lots of time to spare. I scheduled an appt at Midas on Alma School & Guadalupe. It was $60 more expensive but everything went smoothly and quickly. Midas is worth the extra money.

Dec 05, 2023

Very helpful and curtious