Walmart Auto Care Centers
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Review highlights
"Great staff but long waiting times."
"Accepted old oil and batteries at no charge - great service!!"
"Spent an hour trying to pick up a set of tires i ordered online..."
Overview
Categories
Oil change service, Auto repair shop, Tire repair shop
Directions
6304 N 99th St
Omaha, NE, 68134
Phone number
Call: (402) 571-9022Website
View websiteAppointments
Book appointmentHours
Sunday
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
At your local Walmart Auto Care Center in Omaha, NE we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 6304 N 99th St and let the technicans get to work while you shop.
Reviews
Nov 07, 2024
Took almost 4 hours for an oil change
Oct 07, 2024
Excellent option to assist you with your car. It's cheap and quick
Oct 07, 2024
I've had no problems with the services except that no one picks up the phone🙄. You'll be ringing forever if you call or occasionally speak to customer service that will transfer you back.
Oct 07, 2024
I’d give zero stars if I could. Went in for an oil change on our car and waited for an hour with no progress. When we went in to schedule the service, the employee behind the counter told us we were next in line and it should only be about 25 minutes. After an hour had passed with no updates, we went to ask if our car was ready. A different employee greeted us from behind the counter this time, and when we asked about the car we were told it had not been done yet. When we informed her what the previous person told us, we were told appointments get done before walk ins and the appointments started to show up before they got to our car. I understand that appointments come first, but we arrived 30 MINUTES BEFORE appointments started according to the previous person we spoke with who told us we were next in line. When we were told it wasn’t done, we opted to cancel the appointment. When we said this we were told our car was fixing to be pulled in and it would take about 35 minutes to change the oil. We still chose to cancel the appointment. The lack of communication upfront caused the whole situation to be frustrating. DON’T WASTE YOUR TIME WITH THIS PLACE.
Sep 07, 2024
I don't know why I made an appointment when it wasn't service at the time
Sep 07, 2024
On 08/30/24 I brought my car in for an oil change. Two and a half hours later I had asked why was it taking so long I was being patient. They told me appointments take precedence and there were still two people in front of me. I do understand that but they should have acknowledged when I came in that it would take four hours or that they could not do it at the time and I would have to make an appointment. The manager did not even offer an apology. Walmart it is not acceptable to expect your customer to wait 4 hours for an oil change without even letting the customer know what the situation is in order to make an informed decision. To top it all off when they got to my car they wanted to change the tires instead of the oil change, I was beyond angry at this point. Not even an apology. I have never written a bad review for any business but Walmart do better as customers we don't expect a great service from Walmart but at least an acceptable service would do.
Jul 07, 2024
Inn a nd out fast for a tire change .
May 07, 2024
Great service, plus got some shopping done.
Mar 07, 2024
i always get my oil change and tire rotation done here as well as any tire repair . they are always busy but try and fit me in
Feb 07, 2024
Great staff but long waiting times.
Feb 07, 2024
Llantas para toda ocasión
Jan 07, 2024
Had all matching tires with insurance for under $800 for a Durango
Jan 07, 2024
If you try to contact the auto center you'll be left ringing in limbo forever, unless they decide to send your call to random departments. I couldn't contact about an appointment I'd scheduled; this time someone picked up twice only to put the phone back down or put me on with a different part of the store. So strange.
Dec 07, 2023
Came in with my husband to get a flat tire fixed. Over 3 hours later... still not done. There were only 2 cars in front of us. That wait is absolutely ridiculous. Work faster. We will be willing to be pay for better service elsewhere after this.
Dec 07, 2023
I have been here first time for oil change, check in, check out 2 hours, workers fast
Dec 07, 2023
There was no one behind the counter. 3 people sat on their butts in the office while I stood there waiting. One was the Automotive Manager. I waited for maybe 10 minutes before a mechanic stopped what he was doing to come to help me. I would give him more stars.
Dec 07, 2023
Tires never where delivered to the store. No reason why. Horrible service.
Dec 07, 2023
Excellent!!
Dec 07, 2023
Great customer service
Dec 07, 2023
Never go here. Slow service. Employees will drive around your car to help other customers first even though it's supposed to be first come first serve. They let a lady drive away with broken wheel studs and had go call her back.
Dec 07, 2023
Only called but no one answered the phone
Dec 07, 2023
There was absolutely no communication. I got told my car was put on hold until I called. So naturally I called.....and called, and called over 3 hours I never got through once.
Dec 07, 2023
Very helpful when needing a battery
Dec 07, 2023
Wasn't even open at 6pm when it shows as open on Google