Walmart Auto Care Centers
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Review highlights
"the guys here were super friendly, funny and honest about the wait time. much appreciated having this experience coming all the way from the east coast :)"
"We were given an estimate of 1 to 1.5 hour wait for an oil change."
"Very disappointed with the service I received."
Overview
Categories
Oil change service, Auto repair shop, Tire repair shop
Phone number
Call: (623) 780-5717Website
View websiteAppointments
Book appointmentHours
Sunday
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
At your local Walmart Auto Care Center in Phoenix, AZ we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 2501 W Happy Valley Rd and let the technicans get to work while you shop.
Reviews
Nov 05, 2024
Long wait! Also, when getting an oil change, they supposedly do an all points inspection. Twice now, my fluids were the same as when I checked in. Low! They checked full. Air in tires were never checked either. How do I know? Because my dash tells me my tire pressure. All were low before I checked in. Same when I left. If you get an oil change, I suggest you go over everything before you leave.
Oct 05, 2024
Overall negative experience. A tire that was installed back in December they are unable to get off. This appointment was rescheduled a few times, apparently the tire instalation fee was never refunded even though it was supposed to be. Everyone keeps saying that it's someone else's fault. This is also after they couldn't even get my car started. Put the key in. Push brake. Turn key. Car starts. They had the hood up trying to jumpstart it when it wasn't needed. I definitely will not be coming back to this place. Highly recommend you go elsewhere.
Jul 05, 2024
I called 14 times at 2:15 seconds at a time until it hung up on me . I wonder if there is a supervisor there if so he should be fired . To me customer service is priority 1 in running a business but I guess Walmart doesn’t believe that.
Jul 05, 2024
Manager helped out a lot. I came from Phoenix and got a oil light on. Manager saw Cap was not on and cleaned up mess and topped my oil off.
Jun 05, 2024
Arrived at 530PM and was estimated 2hour wait time. The car was done by 6PM which immediately made me skeptical. Found that the engine cap wasn't put back on, the oil was half full, and I didn't get my sticker. Sounds like they definitely cut corners. Probably will not return.
Jun 05, 2024
So slow.....hire some Mexicans that can actually work at a normal speed.
Apr 05, 2024
Really great. Oil change in hour. Mechanics were great.
Apr 05, 2024
Terrible tire service. Nobody knew what they were doing in the customer service area, took way too long for a couple of tires, overcharged for things I didn't even ask for. Went to the store manager and complained. He took care of the problem, but I would never go back
Apr 05, 2024
Walmart is the best good mechanics polite mechanics their prices are reasonable
Feb 05, 2024
They never answer their phone and don't have Manu tires in stock.
Jan 05, 2024
False advertisement stating they will replace bulb for you with purchase. Nope!!!
Dec 05, 2023
1st oil change went well. 2nd....they forgot to do it even though I got a message it was done. They quickly made up for the mistake in about 15 minutes while I was at the store. I did 2 laps of the store and got in some steps.
Dec 05, 2023
Came in at 6:00p.m. And waited in line 30min to be told they are going ti service out tire when they close at 7:00p.m. just to watch them stand around doing nothing for another 15min we where stranded needing one tire change 45miles away from home this is just ridiculous don’t go to this Walmart they don’t care to do there job or help customers very unprofessional and rude.
Dec 05, 2023
Filthy place
Dec 05, 2023
Great
Dec 05, 2023
Great service for oil change and cheap. Regular oil change is $45, high milage is $55. Synthetic change is also $55. It was fast.
Dec 05, 2023
I was standing in line and being ignored by a woman who appeared to be a manager there. After a while of this, I asked if she could ring up my items. She seemed annoyed and responded with "I could do that I suppose" or something to that effect. Maybe she was attempting to be cute, but it came off as rather rude. Other than that, I have no comment on the car lanes themselves because I repair my car myself. I just purchase items in the Auto Center from time to time.
Dec 05, 2023
Not that great very slow getting the work done you have to wait 2 to 3 hours
Dec 05, 2023
Purchased my Goodyear tires and scheduled an appointment the next day. Walmart has the best deal for people like me looking for a quality tire. I compared other shops in the area and they cannot compete!
Dec 05, 2023
Really this is how you put someone's spair tire back? That's lazy and trashy
Dec 05, 2023
Super cool
Dec 05, 2023
The so manager named “Heather” is a rude discriminating rodent, unhappy with the $16 bucks an hour she earns so displaces anger towards customers simply needing tires! Sending formal letter of complaint to Walmart corporate!
Dec 05, 2023
The. Folks here were very great
Dec 05, 2023
This tire store run poorly the rating is 2.5 they have to be ashamed of it. I experienced poor service and communication, the technicians are rude, they do no know customer service or communication, the manager is incompetent. Go to another store
Dec 05, 2023
Went in to find tires could not find my size and they sold me a trailer tire for my car the individual behind the counter did not know what he was doing total waste of time if you have somebody back there trying to sell tires they need to know what they're doing proper training needs to happen.
Dec 05, 2023
Wow, unbelievable... Got there at 7am, At the beginning I was told that the service would be no more than an hour. I was the first customer in line to change tires. It takes them over 2 1/2 hours to change my tires. The guy was doing everything but working on my car. It wasn't until an hour and a half later that he started working on my car after having his breakfast and cleaning his area, and take them more than an hour to change my tires... Very disappointed, I definitely never coming back to this Happy Valley Walmart. They are very disorganized and irresponsibles.😞
Dec 05, 2022
Stop lookin around and come here for tire & fluid needs
Dec 05, 2022
Terrible. From Manager to staff. Called me and told me that they can’t open the canister to do my oil change, when they were the ones that have done my oil change for over a year now. Manager gave me different info. I see why most people stay away from Walmart. Unintelligent auto care manager and staffs.
Dec 05, 2022
They were very kind did an awesome job on my oil change and replaced a tire, it was a simple process
Dec 05, 2022
Worse service I’ve ever gotten at a auto center. And I go to a ton across the western United States. Lost my business.