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Walmart Auto Care Centers

5

4

3

2

1

3.6
(453 reviews)
Review highlights

"… I needed to purchase, and he actually put it in for me! He was extremely knowledgeable and very helpful. He made my often stressful (single mom) life easier today."

"Nicest people and best service!!!"

"No cars in the station and had to wait 1 hour 35 minutes to get an oil change."


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

Book appointment

Hours

Sunday

7:00 AM - 7:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 7:00 PM


Description

At your local Walmart Auto Care Center in Phoenix, AZ we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 1825 W Bell Rd and let the technicans get to work while you shop.


Reviews

Nov 30, 2024

Walmart is competitive with prices, but it should not take two hours with an appointment, mind you they were only changing one tire and was doing that for over a hour. When places take to long and you can't see your car, you can't help but think what are they breaking on my vehicle. Do better Walmart. Discounted tires are everywhere.


Nov 29, 2024

Awesome service.


Nov 22, 2024

I purchased 2 tires to replace my back tires. I made an appointment at 3pm to have them replaced. They didn't even pull my car in to start working on it until 430pm. At 530pm I was told that my car was ready. I paid for tire rotation so new tires would be on the front because of front wheel drive, but new tires were on the back. The bad tires that were on the back of my car were placed on the front. I had to throw a fit to have them do their job correctly. 3.5 hours later and I'm still at Walmart waiting for my car to be returned to me.


Nov 06, 2024

Don't get your oil change here before asking if they have your oil filter in stock. After waiting for over an hour, they informed me that my oil filter is out of stock and please walk to the part store and purchase one for my car. So after walking to part store and paying $15, I returned to Walmart so they could compete with my oil change. When done I went to pay and gave my receipt for the oil filter that I purchased, the manager said sorry we won't refund or deduct the price. When I said that, the $35 oil change included an oil filter, correct? Yes, but only ifs in stock!! WHAT? Why would you even start the oil change without gathering all the parts you need to make sure you can do the service? I paid, then walked to find the store manager and was able to get my refund. I will say the guys running the counter were super nice, but the service mng needs training on customers service.


Oct 06, 2024

Can't argue that they have great prices on tires. But why make an appointment for 11:00 if they're not going to start on it until 1:45 p.m.?


Oct 06, 2024

I went to Walmart to get an oil change today and when I went to get my car, there was a note highlighted on the paperwork that mentioned I needed antifreeze. I know nothing about cars and had no idea what type of antifreeze I should purchase, or even where to pour it, honestly. I also left my phone at home and had no way to look it up. The service manager, Colton, went out to my car with me, opened my hood, found out what type of antifreeze I needed to purchase, and he actually put it in for me! He was extremely knowledgeable and very helpful. He made my often stressful (single mom) life easier today.


Sep 06, 2024

I came here at 9:41 to get an oil change and the doors were locked and noone could get service! This is the worst service I've ever received. After this I should get a free oil change cuz I'm having to drive waste my time my money and my gas to go over to another Walmart to get an oil change! Walmart is really gone downhill!!!


Sep 06, 2024

The previous day I went in and checked if they had tires available for my car as I just needed two, the following day when I showed up, they informed me after leaving my car there for 30 minutes that they accidentally sold one of the two tires and they do not have enough tires to fulfill my order. This was highly disappointing and seems to be a recurring theme at this specific Walmart auto center when it comes to tires and ordering of tires or tire service. Seen several other people report that their appointments have been ignored or otherwise useless so I ask Walmart what is the point of an appointment if the work never gets done.


Sep 06, 2024

fast service


Aug 06, 2024

Not the friendliest guys here but they did a synthetic oil change for $20 cheaper than other places! I was done in an hour and most likely will be back.


Aug 06, 2024

These people have more excuses for not doing work, I just can't go back. They don't have the right tool, they don't have a lift big enough, so they don't have an 8mm wrench, they can't lift a full size pickup?


Jul 06, 2024

Guys put my brake lights in,in few seconds.keeping me safe


Jul 06, 2024

I made an appointment on Monday in the morning,to get my 4 tires changed. I waited 1 hour and half. I went to the front desk to ask for an update and they said that they haven't even gotten my car yet. So I rescheduled for a Friday afternoon to get the tires changed. I come in Friday drop off my car. I call 1 hour and 45 minutes later, to ask if my car was ready, and they said yes. So I show up and the front desk guy said that they stripped one of the lug nuts and the lug nut hole on my back tire. I drive my car around the next day, I have a vibration on my car now that I didn't have before. I called on Monday to put in a complaint about all this that happened. The lady I spoke to said, she was going to call the manager so he can talk to me, the manager never called. It's so frustrating that I'm trying to save money by getting my tires replaced at walmart auto instead of discount tirez, who aperently has higher prices but definitely has way better service then walmart. Now I'm going to spend way more money fixing these new problems that the walmart technicians added to my car.


Jul 06, 2024

Just walmart said they had tires and not one that would fit


Jun 06, 2024

Friendly and very helpful service. Very organized, keep you updated about the progress. Kindness is number one and knowledgeable. Very happy customer.


Jun 06, 2024

Had a tire fail within 11 months of buying them from this location. Air is leaking from a crack in the sidewall. They claim it is not covered under the manufacturer warranty when this is an obvious defect.


Apr 06, 2024

Not helpful!!!


Apr 06, 2024

They were quick, honest, and a joy to do business with.


Mar 06, 2024

They didn't have transmission fluid for a chevrolet, also no one works in automotive section, can't find anyone who works there.


Mar 06, 2024

We get you in and out promptly


Feb 06, 2024

Rude staff


Jan 06, 2024

It took over 2 hours, but the guy at the register had a great personality. The price was easily $30 less than anywhere else so I was ok to wait.


Jan 06, 2024

They weren't busy on this day, and I got waited on right away. The man was helpful


Jan 06, 2024

Wait is a little long but they do a good job they won't do anything above what you pay for though. I had asked one of the attendant if he could help me with my coolant and the response I got was pretty lame and almost rude but I figured it out myself it was super easy which is why I left with the feeling that they were just sort of average


Dec 06, 2023

Exchanged my car battery thanks walmart


Dec 06, 2023

Fantastic! Javier changed my 4 tires in a jif. Cashier very helpful, friendly and super savvy. Missed the name.


Dec 06, 2023

Love the Staff- Friendly, professional and great greeter's! Always keep you informed!


Dec 06, 2023

Returned a battery for an exchange thank you walmart for being there.