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Walmart Auto Care Centers

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3.6
(87 reviews)
Review highlights

"Very Professional, I was in and out in a timely manner. Also Good customer service skills."

"Awesome price, service, and people."

"Decent prices for work done."


Overview

Categories

Oil change service, Auto repair shop, Tire repair shop

Appointments

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Description

At your local Walmart Auto Care Center in Henrico, VA we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 5001 Nine Mile Rd and let the technicans get to work while you shop.


Reviews

Sep 07, 2024

HORRIBLE SERVICE!! If I could rate negatively I would. They checked my car in at 4:56 did not text me to tell me it was done. Walked back they said they couldn’t perform an oil change but the mechanic said he would look at it to see what happened. Waited over a hour and a half here we are 6:45 he finally says oh it was idiling that’s why and I explained it needed an oil change etc. he pulls the car up walks in with the other mechanics and proceeds to come out and say they said they not gone do it it’s too late. Huh? He tries to go ask because again my car was checked in at 4:56 and an older guy comes out and TOSSES MY KEYS and stated my lead said he not doing it and walks away. I over heard there was no manager and THEY NEED ONE! This was ridiculous and to toss my keys at me is beyond disrespectful I hope they’re all investigated and Walmart decides to hire better people to work at their establishment. This is so disgusting


Apr 07, 2024

Instead of stocking auto batteries like they used to, I now need to order it. USLESS!


Mar 07, 2024

I purchased tires from them but they put on a different tire size tires then what I purchased and put warranty on. The manager was going back and fourth with me like having wrong tire sizes can’t cause stability issues along with other issues that can’t lead to people getting hurt due to that type of negligence. With a big mistake like that you would think they could at least honor their tire road hazard warranty.


Mar 07, 2024

I took my car in today to have all four of my tires change there was some confusion when I first dropped my car off about what tire size then once that situation was cleared up I received another phone call stating that they were unable to remove my lug nuts off my tire. After having to make two trips which I had to get a ride for I had to then take my vehicle that had a flat tire to a tire place right up the street and they were able to change my tires with no issue. please make sure the people that you have working for you in that department are competent and able to do their job also make sure that you have the equipment to be able to do the services that you offer. I would not recommend your tire division or will be back for service


Jan 07, 2024

Good place to go for tires and oil changes.


Dec 07, 2023

Great customer service.


Dec 07, 2023

Great prices for oil change but was out of the most common oil 5w/20 and wasn’t able to service my car.


Dec 07, 2023

Okay 👍


Dec 07, 2023

Yesterday the customer service was so bad I left without getting service. Today was much better , a newer employee helped me out today I think it was his second day. His name started with an S . He was great🙂!


Dec 07, 2023

I came at 6:27pm and how much they could offer me is a quote, after making a half-hour trip they couldn’t change my tire. There was no car outside, according to the dispatcher they had already finished choosing their last car. I


Dec 07, 2023

I went there waited for over 2 hours i go ask the attendant how much longer he says another 2 hours at least the guy never told me it would be this long when i got there i would not hace stayed and wasted 2 hours...everyone nice but the service itself was disappointing. I read some of their reviews but i wanted to see for myself


Dec 07, 2023

New car battery purchased for $170 Cheapest I could find near me.


Dec 07, 2022

Awesome workers at the tire care center


Dec 07, 2022

Great service everytime


Dec 07, 2022

I had a great experience getting a battery. Awesome price, service, and people. A hidden gem for batteries.


Dec 07, 2022

One of the worst ever, mechanics was great but the store very unprofessional. No workers can't make appointments, they will not answer the phone, just sorry.


Dec 07, 2022

Very Professional, I was in and out in a timely manner. Also Good customer service skills.


Dec 07, 2022

Very quick an knowledgeable


Dec 07, 2022

Went in for Oil change It was fast and the Young Guy behind the counter was very polite and kept everyone happy by talking to Us and keeping Us entertained


Dec 07, 2022

I they did a good job