Walmart Auto Care Centers
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Review highlights
"Get an appointment and ur in and out is reasonable time."
"Had battery installed great price and free installation"
"Very Disrespectful Staff, answering the phones and extremely Unprofessional ."
Overview
Categories
Oil change service, Auto repair shop, Tire repair shop
Directions
1490 Hudson Ave
Rochester, NY, 14621
Phone number
Call: +1 585-266-1790Website
View websiteAppointments
Book appointmentHours
Sunday
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
At your local Walmart Auto Care Center in Rochester, NY we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil changes (premium, synthetic, diesel, & high-mileage), tire installation, battery testing and installation, and more. Just drop your car off at the Walmart Auto Care Center located on 1490 Hudson Ave and let the technicans get to work while you shop.
Reviews (23)
Dec 07, 2024
Get an appointment and ur in and out is reasonable time.
Nov 07, 2024
I felt it important to give this auto center a positive review... I came in with a problem, I'm here from out of town, and my battery was malfunctioning... They took into consideration my problem, and they helped me out... They didn't have to but they did. My experience with this auto center was fast, professional, and on this particular day, they went above and beyond that which was expected of them. Thank you very much. Thank you for making this a five-star experience. ~AaronGTV #HonestReviews
Aug 07, 2024
Great price on an oil change.. until I got 5 miles down the road and the oil pan cover detached and scraped louder than nails on a chalk board, until I pulled over and tried to tuck it under another piece of lose plastic that they forgot to tighten when they finished my oil change. After 1 hour of stopping every 50 feet to tuck it back in, and trying to call while no one answered the phone, I finally got back to Walmart, amd was told the manager is in a meeting. 30 mins later "the manager" came out and then told me.. if they do a refund then I have to come back tomorrow when the manager is working. This was all after I asked if they do AC recharges and was told to buy their R-134a refrigerant and do it myself.. then I look it up and my car uses R-1234yf, and it's illegal to use their R-134a, and is an emissions violation to use it, and will damage my car. Clearly they hire anyone who can spell their own name on the application, but knows nothing about fixing cars. Worst experience ever, and I'll only rewrite this review if they actually refund my money.. tomorrow.
Jul 07, 2024
The tire department is horrible every-time i go to get tires its always a problem after i paid for them .
May 07, 2024
Not good the tires I was to have put in weren't there
Feb 07, 2024
Good products
Feb 07, 2024
Terrible ssrvice booked my order and forgor to hold my tires
Feb 07, 2024
They do not answer the phone when you call no matter how long you wait w the phone ringing. I have been trying to make an appt to change my tires for weeks and will have to go in person JUST to make my Appt. We need more Walmarts w auto centers!
Feb 07, 2024
Whoever that employee. Was very rude too my father.
Feb 07, 2024
Wonโt pick up the phone. Will not mount tires. Will not let me schedule an appointment. These people are useless beyond belief. I hope corporate gets involved considering they are a loss of potential profits
Feb 07, 2023
I have to say I come here and get all my tire needs done they are fast and efficient
Feb 07, 2023
My husband made an appointment for Sunday at 12 a week in advance. On the same Sunday, the day of the appointment, the man who was going to change the oil in our car called him and suggested that my husband go before the agreed appointment. My husband was busy and couldn't stop what he was doing. I remember that the appointment was at 12. Well, it couldn't be and they boarded for the next day, that is, Monday after two in the afternoon. The employee assured him that he would take care of him. When my husband called today to ask for the employee, the lady who answered the phone spoke to my husband rudely saying that they would not work after two in the afternoon and did not listen to any explanations. He just dropped my husband's call. I don't want to go there anymore. There is a lot of informality and a lot of rudeness from the lady who answers the phone. I no longer want or recommend them
Feb 07, 2023
No good customer service
Feb 07, 2023
Stuff was well organized and easy to find. Staff rude.
Feb 07, 2023
Thankyou. for your great customer care.My tires look good and roll good.Keep up the great job๐
Feb 07, 2023
The lady who answers the phone has a strong accent, which makes it very difficult to communicate with her.
Feb 07, 2022
Food not intended for people over 40. I want to live
Feb 07, 2022
Helpful staff
Feb 07, 2022
I had an appointment for 1 pm and I was there 10 minutes early. I called to let the. Know I was there, but they took about 15 minutes just to get ahold of them... Once I got ahold of them the lady told me I'll be right out and hung up on me... I waited another 15 minutes there... and no one came out .. horrible business
Feb 07, 2022
I like going to Walmart not only for Car Care. For my groceries and for my working attire. And the people make you feel welcome there. ๐๐บ๐ธโ
Feb 07, 2022
I was in a bind, they got it done. Thanks guys!
Feb 07, 2022
No appointment was needed that day and the service was done quickly.
Feb 07, 2022
Terrible