Walmart Auto Care Centers

Nov 05, 2024

Pull in with my tire losing air from a nail in it. The man at the front desk said the auto center short staffed and one who is already off for the night. I could come back first thing in the morning but my car didn’t have a spare. So they said they’d take care of me!! 😭😭 I could have cried with joy! Great customer service!

Oct 19, 2024

Rude rude rude

Sep 19, 2024

If you come, don't fool with Randy. Have someone else check you in. I came in earlier than my expected time and asked if they could get me in, they all said yes. An hour later, they just started working on my car. The supervisor not only said they just started, he had to try and find my keys because Randy lost them. Come to find out he placed them in the completed service key area. Now I'm stuck here another hour, and had to find someone to pick up my kids. Uggggh

Sep 19, 2024

Just don't, go someplace better, it's Walmart and no matter what they'll always be Walmart. Supposedly we ordered four tires for our car to be installed this morning even got a text to remind us that we had an appointment, but when we got there they don't even have the tires in stock. If you still want to use them, take Google translate with you. 🤬

Aug 19, 2024

Very good thank you

Jul 19, 2024

Very slow for walk-ins. At 8am, was told it would be a 2 hours wait just to change 1 tire, and it actually took 3 1/2 hrs.

Jun 19, 2024

Felt invisible….. super slow only one person working

May 19, 2024

Good

Mar 19, 2024

Good Prices, but they are a mess. Had my appt at 7am and told me they got the wrong tires. He was blaming me for ordering the wrong tires until i showed him the recipt and he told me they couldn’t do much. After they called me at 10am saying my tired are there that they were “misplaced”. I went in to see if they can install my tires since I paid for the service and the manager did not want to install them because it was passed my appointment. Manager claimed he was not in the mood to deal with these problems. Worst experience ever and never coming back. Will be letting people i know about this. Manager was horrible Walmart needs to get a new manager that loves his job, not an old grumpy man that hates what he does.

Mar 19, 2024

I went to Walmart to get some connectors and it worked out great.

Mar 19, 2024

What a joke, ordered tires online from Walmart. Had appointment to install however their tire machine could not balance them so they would not install. So I scheduled an appointment Americas tire for install. Went to pick up tires and no one in the entire store was capable of retrieving and releasing the online order so I waited now going on an hour and a half and missed my install appointment at Americas tires. The last time I shop at Delta Shores Walmart.

Feb 19, 2024

Came in for an unscheduled oil change and the auto center took less time than it took me to do my shopping! Had a little hiccup and had to bring it right back. The entire team went above and beyond while I waited! Everyone was so nice even on a Monday morning! Will recommend and will return! Thank you!

Feb 19, 2024

It took over 2 hrs for a simple oil change because the cashier couldn’t use the register properly. I observed a customer returning a brand new battery that didn’t hold a charge, it took 3 technicians to work the cash register for a return. Yes, the technician working on my car was interrupted several times to help work the register. Besides that, the tech smudged my white car with several oil stains on the fenders & drivers door.

Jan 19, 2024

I came to this location twice for an oil change, as in today 1/5/24 I arrived at 3:30 I asked for oil change, the Employee Joseph that does oil changes, told me to come back in a hour and he can take me after his appointment. I stay on the property for a hour , I go back in a hour he tells me he’s not doing them anymore. This customer service is very poor and needs to be corrected. I’ve tried twice to get a oil change I should be able to come to get my car serviced or able to schedule a appointment. Instead of wasting customers time when you could of said no your closing after instead of lying to a customer about service.

Jan 19, 2024

Walmart has locked almost everything up nor do they have enough employees to served the public.

Dec 19, 2023

I experienced great customer service and the exchanged my weak battery that was under warranty.

Dec 19, 2023

Patience 😜 when you step into the business. But the final out come is the ultimate goal.

Dec 19, 2023

They don’t answer phone calls on auto center we have to keep calling them it long time to get customer service on phone call

Dec 19, 2023

They have a good business model keeping prices low for certain things like oil change or fixing a tire so much so that I will always get upsold everytime I come here and buy headlights or something else too Edit: I brought my chrysler 300 here for an oil change one day and they took my 100$ battery charger out of my trunk (most likely to check back battery) and never put it back. Had to look back there and realize that they took it out and had to call. I called the auto center and spoke to Patrick and he yelled at me over the phone. I was simply asking how does that occur where my property leaves my vehicle: Do you guys open the trunk? Why would he take it out? Is that regular procedure? Simple questions that any person with resolve (and anyone not having a baby n**sack) would answer. Patrick just yelled and said "dont tell me how to do my job, you think we dont know how to do our job, *incoherent rambling*". I filed a whole report with Service Rep Martin and even had a quote unqoute call coming my way from Tyler the Market Manager which never came. My case TICKET #230110-007368 which they never followed up on. Also they told me they wouldnt replace my headlight bc they would have to remove my air filter, which I ended up simply doing on my own by unscrewing it and lifting it up about 6 inches out of the way and not even having to take it all the way out of the car to replace the headlight. Customers Beware!

Nov 19, 2023

3+ hour estimated wait times are typical and used as a tool to keep you away. The employees do not want to work and will say anything to not work including "terminals are down" to "we just have no one working today ". They make up a policy that all appointments must be made in person and when you speak to a manager the customer service manager just says yeah that sounds right it is the new policy....

Nov 19, 2023

Awsome as usual

Nov 19, 2023

Don't trust them with your car. I had to get an oil change and the first available appointment wasn't for a week so I took it. Then the day of service, I arrived to a disorganized clerk. I got checked in and my service didn't start until 45 minutes later, mins you the other other customers there for service came after me and didn't have appointments. Then the service tech was unable to identify my car with my keys despite a factory key and paperwork clearly identifying which vehicle the keys belong with.. Highly disappointed with the service

Nov 19, 2023

I called for a price quote on new tires and this old guy who answered was so unprofessional. Gave me attitude for no reason as I was giving him information. He should be fire immediately. If you got a problem helping customer don’t work there.

Nov 19, 2023

I prefer the Walmart Auto Care Center located in the Delta Shores Shopping Center. They are conveniently open seven days per week, have comfortable chairs while awaiting your car service and provide excellent customer service! I recently had a headlight restoration on my vehicle and they did an excellent job!

Nov 19, 2023

It was pretty fast and I was in and out in about an hour with it being busy.

Nov 19, 2023

The lady at the counter is very helpful and nice

Nov 19, 2023

Great service. Great price!

Nov 19, 2023

ZERO STARS. I have to add at least one star to be able to post this WARNING. Do not take your vehicle to this shop!! They broke off two of my tire pressure sensors in the rear wheels when I took in my vehicle for new tires (the first change on a fairly new car). They did cartwheels trying to tell me they were already broken off. WHAT? My car would have to have been in t-bone accidents on two sides to break those off. They even tried to convince me the sensors where "rounded and smoothed" because they were rolling around in the wheel. WHAT? They are designed rounded and smooth and show no damage from rolling around. I would have also heard two broken sensors rolling around. I took my car to Toyota and they verified the sensors do not look at all damaged other than being broken off and that it was caused by the tire machine during tire removal. PATRICK THE MANAGER IS A JOKE AND SOULD BE FIRED ALONG WITH THE GUYS WHO MISUSED THE TIRE MACHINE AND LIED! They refuse to pay for the damage so that tire pressure sensors read on my dashboard, which requires Toyota brand sensors. Universal sensors do not work on my vehicle.