Walmart Auto Care Centers

Nov 30, 2024

Scheduled appointment and they said they didn’t know how to give my car an oil change because their book didn’t have the information. Idk how they call themselves technicians?

Nov 23, 2024

Excellent service

Nov 23, 2024

Excellent service . Fast n friendly

Nov 23, 2024

Fast and friendly service, I will come back

Oct 07, 2024

Jaiden was rude from the beginning. We walked in at 6pm still an hour before closing, he was rude and tried to turn us away for service. We let him know we were stranded on the side of the road and needed to get a tire, he tried to tell us he did not have the time to do the tire because it was busy while there was only one car in the bay. We waited literally almost two hours for him to come back and say he didn’t have the tire, when he could have told us from the get go and we could’ve gone somewhere else. He was laughing and didn’t care at all that he wasted our entire time, when we explained that we were upset and could’ve told us before we waited an hour and 45 mins he was laughing and telling us things happen & he had already told us he couldn’t do the tire. We’re such patient and understanding people but I’ll never understand a business sitting in your face being unprofessional laughing at the stress he caused us. It’s a Sunday and everything is now closed since it’s 7:40 so we’re without a fire and my car as to sit on the side of the road for the night. Jaiden is a horrible employee, not sure why Walmart hires unprofessional people.

Sep 07, 2024

Went in there for an oil change and got exactly what I paid for the minimum. I got home and checked the windshield fluid. I had to fill it up. Check my radiator fluid I had to fill it up . They left the old oil change sticker on and didn’t reset the computer that indicated I needed an oil change. Basically, I got what I paid for minimum

Aug 07, 2024

What's the point of an appointment when you still wait hrs. Manager was rude. Won't purchase tires online and have them installed again at that location

Jul 07, 2024

Good job

Jul 07, 2024

Scheduled a 2:00 PM appointment through the app for a basic oil change. Walked the store to do some shopping and came back at 3 PM to check on things. They had not even started on my car, and told me it would be another hour. What's the point of being able to set an appointment if they don't prioritize you or get it done for 2 hrs past the scheduled time? Most of the staff were just wandering around aimlessly trying to look busy, 2 other people had already waited 2 hours. I took my keys and left.

Jun 07, 2024

I went one time last year for an oil change. It seemed as if they completed too fast. I returned this year and I felt they did a more thorough and complete job that I asked for. They messaged me when they were starting and then when they were finished.

Mar 07, 2024

My tires arrived on time and the staff was nice

Jan 07, 2024

Had what I wanted at a good price friendly cashier

Dec 07, 2023

BEWARE AUTO WORK !! This shop will mess up your car and send you out the door with a VERY low funded gift card and never offer to fix the issue. They employ very young and inexperienced individuals. BEWARE! they make you sign a waiver to release them of any responsibility because THEY KNOW YOUR CAR MAY GET FU**Ed UP... I've never had a professional mechanic shop make me sign a waiver first ever!! SO THAT IS WHERE I WILL KEEP MY BUSINESS FROM NOW ON.

Dec 07, 2023

Great staff

Dec 07, 2023

Had a 7 am tire installation appointment. They we're ready and opened doors at 7:25. They still got me out within an hour. Not bad at all.

Dec 07, 2023

I went to Walmart at 9:50am to get an oil change. They told me that it would be an hour & a half wait. I told them I couldn't wait that long & I would come back at another time. Another guy stopped me & said it wouldn't take that long so I stayed. After waiting an hour & 10 minutes I asked how much longer & the 1st guy that told me an hour & a half told me it would be another 30 minutes to get to my car & another 30 minutes for my oil change. Hey Walmart! 2 hours is more than an hour & a half! So after sitting in their hot auto center for over an hour I left without an oil change 😖

Dec 07, 2023

I went to get my two front tires changed. The young African American girl with braids said I can’t do nothing without the tire size. She proceeded to give me huge attitude and walk out to hang out with her friends who I assume are off the clock. I asked a mechanic for help and he said they stopped doing tires at 4pm. The girl then was going to charge a man to do his tires and I approached her saying they said they couldn’t do mine. After that the mechanic came in and raised his voice at the customer saying “We never said we’d change your tires.” A couple saw this happening saying their customer service is terrible. I’m a younger girl and I would think if they have mechanics and someone at the counter that they’d help me with my tires and their size I know I could have took a picture and showed them which I wouldn’t have minded but come on. I get it you’re working but to act like you’re a celebrity and flirt with the mechanics you don’t belong in that section. No wonder she took off her name tag 🏷️

Dec 07, 2023

Service is great as are the customers service representative

Dec 07, 2023

Stay away. I came for a low tire (that has warranty and is only 5 months old) and the full synthetic oil change and they tell me my battery that is less than 2 years old is not good, my car wont start. I had zero problems with my battery or my car starting. Kevin the manager comes out and says well no wonder you have a Sears battery... uhm NO, my car is 2 years old and Sears closed about 4 years ago?! It's a Diehard Gold battery was bought on 1/2022 so no I'm not buying a new battery. They finally pushed it to the bay and charged it. The full synthetic oil change took 5 minutes so now I have to worry if that was done correctly. No nail in my tire just needed air. I am home turned off and on my vehicle 20 times and non-issue. Called Nissan and they told me how they reset the vehicle to manufacturer settings when they unplugged the battery which is exactly what I kept asking them about and the techs and manager all denied it. Also two tech said my battery had only been diagnosed and not unplugged. I just set everything back the way I had it, more lies. I might be a woman but I'm not stupid if my battery was from Sears my vehicle would have to be at least 5 years old. If my battery was bad I would have noticed because I drive all day! If the tech doesn't know how to start a 2021 Nissan Rogue train him better! When your techs make mistakes own up to it! When Kevin is a manager and uses the excuse that a Sears battery is the issue he is the idiot and needs to be fired! Don't take your vehicle to Walmart in Grissom and Culebra unless you want to spend over 2 hours of your day and get lies to almost forced to spend more money!

Dec 07, 2023

Terrible service, they do not know what they are doing. We went for an oil change and they overfilled it with oil and it has gotten everywhere inside the manifold of the vehicle. They also claimed to have not known anything about the system and just started pushing buttons and messing the computer of the vehicle up as well.

Dec 07, 2022

Auto service was 👍

Dec 07, 2022

Called and they didnt have the size tire i needed

Dec 07, 2022

Fast, friendly service. Got my battery purchased and installed quick

Dec 07, 2022

Quick oil change and great service

Dec 07, 2022

Told me hour maybe hour in a half for my tires anyways 3 hours later finally got my car back. Doubt they have a single 5 star tech with those times.

Dec 07, 2022

I went to the location on Culebra after I was denied service for an oil change on Potranco, and no there was not anything wrong with my car. The ppl at Potranco told me that I could not be seen bc they were short staffed. I have been going to the Potranco location for years, and I had never been told that. The ppl at the Culebra location said that should have never happened bc they do not turn ppl away due to them being short staffed. Especially, if you are there before 7 pm. So, I am thankful for the automotive team at Culebra and the great service they provided me.

Dec 07, 2022

We only needed a patch on our tire, with one customer in front of us the job has gone over 1 hour. Many breaks in between very little work.

Dec 07, 2021

Fair price great service

Dec 07, 2021

Found exact wiper blades awesome

Dec 07, 2021

Great service! Very knowledgeable and confident techs!

Dec 07, 2021

Quick and fast service!