Walmart Auto Care Centers

Nov 29, 2024

I have never experienced anything like this before. Every employee has a complete lack of urgency. Back to Meineke...

Nov 22, 2024

The mechanics at Walmart Auto Care are very professional. We bought our tires there with a protection plan. I had a flat in one of the tires ones day. I had the car towed to Walmart. They diagnosed and replaced the tire same day. I got to hang out and shop in Walmart while I was waiting for my tire repair. 👍👍

Nov 06, 2024

If I could give zero stars I would Horrible service! I made an appointment for 11am to get two tires put on I called at 10:45 and advised I’d be no more than 5 minutes late. After arriving at 11:05 I explained I had to leave by 12:10 for work Service was estimated to be no longer then an hr. After I wait for an hr and 10 minutes they still have not even started on my car. Huge inconvenience as I am now late to work and I didn’t even get what I came for. Walmart auto center will not get another dime from me

Oct 06, 2024

During Hurricane Helene, this was 1 of the only WM auto centers open & I needed a battery replacement. Luiz answered the phone when I called, confirmed they were open, low wait time & battery in stock. I was very grateful for the quick service & the Everstart battery was the lowest price along w/ a 4 year warranty. Thanks a bunch!!!

Oct 06, 2024

Even though it was very busy they completed the work quickly. Thank you all.

Oct 06, 2024

Excellent service by Jorge at car service center.

Oct 06, 2024

I'm thankful they worked me in without an appointment but it took a couple of hours. So heads up, make an appointment or it's going to be a while. PS: You get notifications on your phone and you can see the general status of the repairs/maintenance being done. Like when the car was checked in, when service on the car started, and when it was ready and paid for. It's very informative in that way.

Oct 06, 2024

It seems like they are doing you a favor (but they will charge you for the favor later). Bring a chair (because some people sleep on the sofas while waiting)... and try not to schedule anything else on that day, I waited so long to change the oil in my car that 3 hours later I gave up. Never again. The air conditioning replacement machine is always broken. Run away.

Oct 06, 2024

Very busy, only one person working the desk and was verrryyy slowwww. Waited in line 45 minutes to hear that they are not accepting walk ins and no appointments are accepted. I'm so disappointed in this service.

Oct 06, 2024

Walmart Auto Care Centers does a very good job

Sep 06, 2024

Even though they've now let you make appointments, appointments are not kept they are always running behind plan on being here about 4 to 5 hours bring something to read.. when you're work is done make sure you check because three out of five times they will forgotten to have done something on the work order. Brought the car in for tires to be rotated and balanced. And because I had marked the tires in advance, I asked them if they had rotated them and balanced, And they forgot to rotate them and I had already been there three and a half hours. I have been dealing with this place for probably five or six years, I have come to expect their appointments never run on time, work will be skipped, and the better part of the day will be wasted so make sure you bring something to read and eat, and double check the work that was done exclamation point

Sep 06, 2024

Never coming back here !! left my vehicle for new 4 tires installation the associate in the front confirmed they had them available after 4 hours the manager calls to advice they dont have the tires to go pick up the vehicle?? Literally took them 4 hours, on my way there they call back and said they have only two tires like what the heck is going on in this store, however is managing that department need to be investigated by corporate for some sort of incompetence is literally insane how low their customer service skills.

Sep 06, 2024

The service was perfect, it only took a long time to change 2 tires

Sep 06, 2024

Took my car there for a simple oil change. No prior reservation or appointment. It was mid afternoon. I dropped the car key and waited for about 45 mins (just about what I was told when I first spoke to the mechanic). The staff at the customer service seemed knowledgeable. He explained which type of oil change service I should be getting. Simple easy to read statement clarifies what job has been done to my car. It’s been two days. No leak. Seamless, affordable, perfect service. Will definitely come back again for oil change.

Sep 06, 2024

Tried calling here at least 10 times over an hour and no one answers the phone. Tried letting it ring for 15 min one time, and another time it just hung up after 2 min.

Aug 06, 2024

Came in with my Corolla and had a few issues when the tech Jose was working on changing the tires but Jose went above and beyond to work with me and resolve the problem. Great service from Jose, shout out to him!

Aug 06, 2024

El auto care es HORRIBLE servicio fatal , chequeen sus facturas antes de pagar por que te quieren robar en la cara abusan del tiempo de espera más de tres horas para cambiar una goma, servicio al cliente es aterrador. Tienen que mejorar

Aug 06, 2024

I came on a busy Friday, they said it would be a bit of a wait because 6 cars before me also needed their oil changed. It was good to get some grocery shopping done while waiting. It took only 1hr 15min from when I checked it in to paying for it. When returning to my car, I was pleasantly surprised to find it vacuumed and cleaned! The windshield was cleaned well also! I didn't ask for it nor did I pay extra, so I appreciate them going the extra mile to make happy and satisfied customers. I will be sure to keep bringing my business here and recommending this place to acquaintances.

Aug 06, 2024

I had a terrible day with all kinds of issues with my car I went late and showed up at this location and all the workers stayed late to help me out cuz they didn't want me to drive home with an unsafe car! Great guys, 8/1/24

Aug 06, 2024

comida deliciosa un excelente costo pero mas que nada un servicio espectacular. Fernando deberia esta en un restuarante con estrellas michelin

Jul 06, 2024

Be ready to practice patience!! Appointment was rescheduled with no notice. Tried calling back to reschedule and was on hold over 30 mins and never reached anyone to help. Don't go here expecting to have any sort of customer service.

Jul 06, 2024

Great place to grab a new car battery and a new set of tires.

Jul 06, 2024

Rolando was my tire tech, and he was amazing. I have 35” tires and custom rims and he did great, no scratches, double checked my air and was quick considering the tires were larger than normal! Thank you Rolando C, Joaquin M, and Angel R…. This will be the only reason I go back to Walmart!

Jul 06, 2024

They seem understaffed but most of the staff they have are good

Jun 06, 2024

Real bad service , pésimo el servicio le recomiendo si van cambiar sus goma vallan otro lado ahí le va tomar 3 horas y además no buen costumer service

Jun 06, 2024

Austin's the man trustworthy with great customer service

Jun 06, 2024

Do not shop for your tires here. I ordered 4 tires and service online. They didn't carry my tires in the store, so they recommended that I order online. I paid for everything up front, but when I called to confirm my appointment, they told me that my tires were sent back automatically because they weren't installed within 14 days. To be clear, they didn't HAVE availability to install my tires within 14 days of my purchase and let me pay for and schedule my appointment more than 14 days out. Now, I'm stuck in limbo trying to get refunded for the tires I purchased that were sent back. And of course, their employees are completely clueless as to how to resolve this.

May 06, 2024

AVOID AVOID AVOID this lace as much as possible, the absolute worst customer service the technicians are careless and lazy you will be here for 6 to 8 hours while they walk around chit chat do everything else other than service your vehicle honestly I hate leaving bad reviews but the tire and service center at this walmart hands down takes the cake for the absolutely being the worst at customer service possible