Walmart Auto Care Centers

Nov 22, 2024

Well, massive Wal-Mart, heavily stocked for sure, however, just about everything was in cages or behind glass which require only a manager to unlock. I had to wait 10 minutes to purchase a $5 item. I guess there are far worse things in the world to worry about and I presume all of the theft in this area contributed to this insane setup. Parking is of course hectic like just about every walmart I have ever been to. There are a lot of other venues to include several restaurants and fast food spots well within walking distance. Both employees I had to interact with were pleasant, so that is a plus. Maybe have a better plan for these locked 🔒 sections.

Nov 06, 2024

Great service

Jul 06, 2024

Despite the summer heat, they changed my vehicle's oil and oil filter in 20 minutes. I appreciate

Jul 06, 2024

I had an oil change and my four tires replaced and balanced. It was like 105 degrees outside on Sunday and everyone explained all the options with patience and a smile. Great service and very professional. Service was quick and well done. These guys know what they are doing. Thank you!

Jun 06, 2024

I stopped by, no appointment, to get free tire rotation under my lifetime balance/rotation contract. Joshua, the manager, could not have been more accommodating, fitting me in between two other service jobs that weren't picking up for several hours. The guys writing up the work order were polite and courteous and the work was done quickly and professionally. I always check wheel lug torque when I get home and they were all spot on. This is only one of several very positive experiences I've had at this particular location.

Jun 06, 2024

There is only 2 guys that work, which is Eric and Joshua, the rest are mouth breathing waist of space . Appointments don’t mean anything, i scheduled an appointment and it took them 6 hours to get my car back. A really rude fat tech thinks he is the center of the world.

Jun 06, 2024

Waited 3 hours for a tire patch

May 06, 2024

On 4/21/24 I purchased one tire and wanted it mounted on a rim that I had brought of a trailer. I've been here 3 hours now My tire is still sitting there next to the rim. There is nobody in line two bays are open and our technicians just standing around talking. I will never come here again for anything and I mean anything.

Apr 06, 2024

I made an appointment with Walmart to install new tires, however they did not honor my appointment and were extremely rude and unhelpful.

Feb 06, 2024

BEWARE!!!!!These guys charged me 60 bucks an oil change and broke my door handle costing me 255 dollars to repair at a body shop!!!! I have to open the door of my car thru the passenger side. They just left me my car broken and I even have video proof from my car camera. This is so crazy I was told from the manager to get an estimate but since they put a note on file saying it was already like that. What con artists.

Dec 06, 2023

4/14/23: Had tires scheduled for installation at 5pm. The tech checking me in was yelling sarcastically at another tech that I had an appointment at 5pm, "Hey! This guy right here has an appointment at 5pm!! You hear that?! An appointment at 5pm!" Red flags right away. They didn't pull my car in until after 5:30pm. Didn't get the car back until 7:40pm. The car didn't feel right when I drove away and as soon as I got on the freeway I knew for certain something was wrong and almost immediately the tire light came on. I stopped at the nearest gas station to find the rear passenger tire off the bead and flat! I "hired" them to replace my tires because they were becoming unsafe so I paid them time and money just to be in an even more unsafe situation?! I am currently waiting for a tow truck to tow the vehicle back to the service center as I no longer trust the other 3 tires if I put the spare on and try to drive back. What's more is I have to work in the morning and will now not be able to as I will be taking care of this little mess. I will be expecting and seeking from Walmart reimbursement for the "installation", time lost from work, any and all damage to the tires and/or wheels, and the proper reinstallation of at least the one if not all 4 tires. I would have been better off keeping my old ones... I get that it was late and they close at 7pm but it took 2.5 hours on a 1-1.5 hour job, not my fault. However, it is now my problem. One tech said he was having trouble mounting 2 tires so he passed the buck to another tech who finished "mounting" them. This tech later apologized for the wait and admittedly told me he was not very experienced at this, lol. Really? Oh, and to top it off they ever so kindly roughed and scuffed my wheels up too. Not their finest hour and not my happiest. This type of safety negligence is 100% unacceptable, cannot be foreseen and should not happen. **edit, Walmart store manager Chelsea Rees is a rockstar and after a weekend lost on work she made everything right. She took the time and patience to hear me out and do all the right things to fix it. She spent the next few days working to get me back on the road, keeping in touch with me and took care of the inconvenience. Again, not that this should happen in the first place but Chelsea did everything one should in such a situation. She's a keeper and needs to be recognized. Thank you Chelsea. 5 stars. But based on previous reviews, it may be time to think about re-vamping the whole car care thing.

Dec 06, 2023

Called the auto care center to try to get an idea on wait times for an oil change. It rang, but no one ever answered. I decided to chance it and took my toddlers down there anyway. We waited behind another car for over 30 minutes before a worker finally came out. I waited another 15 minutes, but she never even looked my way. I turned around and left. Jack Furriers got me in and out for an oil change in less time than I was waiting for a Walmart employee to look at my car or even answer their phones.

Dec 06, 2023

Couldn’t get a tire swap out in a timely manner that should have been done when it was purchased. Worse place ever

Dec 06, 2023

I arrived for oil change @7:10AM on6/26/23.I was told by the tech it would be 30-40 min. There were two cars in front of me and 3 hrs later and it was my turn to pay. I had listened to others in the waiting room; regarding a battery change, other oil changes! They were there already 3 hrs! I am disgusted and fed up with the LACK OF CUSTOMER SERVICE of lack of communication! A30 min oil change should not be a 3 hour ordeal! I hope you can correct this problem & perhaps have a set up of 1 lane designated just for oil changes!!! I don’t plan on visiting you again and I will let people in my family &friends no of this POOR SERVICE!!!!

Dec 06, 2023

I dropped off my tire to be swapped for a new one at 1130. Quoted 2 hours, i went and ran errands then came back to check about 1 hr and 45 mins later was told another hour. Ran some more errands and checked again. Was told another hour and a half but I would get a text when ready. Never got a call or text it was ready I went home and called at 5 and was told it's been ready. Nice employees but it was an all day event

Dec 06, 2023

I went in for an oil change. my oil cap clearly states 5w-20. they put in 5w-30. when I showed them with thier own documentation that they put the wrong oil in. they got really rude and claimed they put in the right oil and just documented it wrong. not very trust worthy.

Dec 06, 2023

If you plan change tires. Be prepare to leave the car because it take them long time even if you are the only car in the shop. Plan to be waiting 3 hrs.

Dec 06, 2023

Not bad at all, David was excellent in assisting customers. Tire prices is way better than other shops. The total for two goodyear tire all season 215/60/r16 for my honda accord was 203usd.

Dec 06, 2023

Really really slow service

Dec 06, 2023

They did an oil job for me. Semi synthetic. I told them, I wanted the under carriage of my car greased. I made a priority of it. Days later, I had my shocks replaced and the mechanic said the grease certs were not touched! They were dry. I did see some grease on a couple bolts under there. I hope they were better trained than that. Looks like the fluids were topped off though.

Dec 06, 2023

Worst place to get any work done. Came in for one tire and it’s looking like I’ll be here for many hours even though they should have done the tire when my wife was here to get it.

Dec 06, 2023

Checked in at just before 3 pm for a single tire issue. Told my vehicle should take an hour to an hour and a half to complete. At 5 pm they hadn't started on the vehicle so we left. Went to another tire shop which was much further away (why we didn't go there first) and we were in and out in 20 minutes. Also cost half of what Walmart wanted to charge me. Never again will I try to use this automotive center. Really, never.

Dec 06, 2023

Didn't end up getting service here that day. But they were very honest with me about the wait time. I just didn't have the time to wait

Dec 06, 2023

Got the battery I needed at a much better price than anywhere else. I was helped quickly and the staff was knowledgeable

Dec 06, 2023

Took over 4 hours to do an oil change and replacing 2 tires. Oil change was quick, it was all the tire shop. It sat for over an hour and a half and then a person who had an appointment was taken when I was there for hours waiting. Probably never use the auto center again.

Dec 06, 2023

We called ahead to make sure they had the tire and room to get us in. When we arrived we waited and no one came out to help us, so one of us went inside and was told to wait outside. Another customer whom wasn't waiting pulled up and a tech came out to help him. I explained we were waiting and called ahead, he said sorry we're not going to take any more customers and he continued to help the guy that pulled in after us. He also laughed about it.

Dec 06, 2022

AVOID at ALL costs!!!!! This is the WORST auto center I have ever been into. Rolled in with 1 flat tire. Was told it would take 1 hr it took 5HOURS! Heavy set, hispanic manager was a complete jerk. Girl at the counter was even worse. When I drove away- car said I had a flat tire. Questioning if they even knew what they were doing. AWFULL!!!!!

Dec 06, 2022

Got oil change. They did not replace oil filter or air filter as it states when you get the $30 oil change. I have been going here for a long time. I don't plan on ever getting an oil change here again. I had to buy both filters and out of $25 that Walmart was suppose to install at time of oil change. Read before purchasing an oil change. I had marked both of them last time and took air filter out very excessive oil all over it. Such a shame

Dec 06, 2022

Great service !

Dec 06, 2022

I’ve been calling this place over 10 times! This is the second Walmart that has not answered and when they do they just hang up! This is ridiculous!!!!!

Dec 06, 2022

They told me it would take 3 hours to repair. After 2 1/2 hours I called to check up on the tire. Was told, their "machine could not do low profile tires"??!!?!!? I mean come on they couldn't look at it right their and tell me - I had to waste 2+ hours. Can not recommend them!!!

Dec 06, 2022

They wasted my time. I brought in some tires that were lower on tread and asked the service manager if they would still be able to mount them and he said yes. I got a text that my car was ready to pick up and when I got there I was told they couldn’t do it because of the wear.