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Walter's Automotive

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4.9
(365 reviews)
Review highlights

"… Popped the hood and quickly realized it was a bigger situation. He was able to do an alignment and provide insight to the other issues. Real pleasant and professional. …"

"Great service, gave me a quote, did the work for that price, no surprises"

"Don't hassle these folks about the wait but do bring your dog in for treats."


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 4:00 PM

Saturday

Closed


Reviews

Dec 06, 2024

My daughter suffered a tire blowout while at Pitt and I had it towed to Walter's because of the high rating and reviews. Probably one of the best customer services I have ever experienced. Being a dad 380 miles away, it was a tough position to be in, but he was professional, courteous, understanding and very reasonable. I highly recommend!


Dec 06, 2024

Walters is the best! They are knowledgeable, friendly, and trustworthy. I’ve only had good experiences with them and have been going to them for a year with my Toyota rav4. Highly recommend!


Nov 07, 2024

Best mechanic ever. A wonderful problem-solver, communicates everything, honest as the day is long.


Nov 07, 2024

When I moved to Pittsburgh in 2003 and needed an auto mechanic, I asked several people for recommendations, and I heard the same thing over and over, “Go to Tim at Walters on Baum. He is the best and totally trustworthy.” I have been going to Tim exclusively for the last 21 years, and he has proven those recommendations true over and over again. I have a Scion xB, and he has kept it purring along since I bought it in 2006. I have never had a mechanic that I trusted like I do Tim, and, as a 74-year-old woman that means a lot!!! (He is also smart and funny!)


Oct 07, 2024

A car hit me while me and my buddy where going on a trip before I left for the marines. we made it to phily and we thought we gonna have to end the trip because the tire was getting rubbed bytge metal that git damaged and we went to Walter asked for some help he help us gave us the tools to use to fix it free of charge he didnt even want to take a tip greates guy ever saved our whole trip.


Oct 07, 2024

I cannot recommend this place enough. They fit me in super quick, prices are completely reasonable, and he works fast.


Oct 07, 2024

Walter's Automotive is the only place I will ever confidently recommend to everyone. He is honest, and fantastic at his job. There is often a wait to get an appointment because everyone knows if you want your car fixed by an experienced mechanic who will tell you the truth and charge you fairly, Walter's is the place to go. Well worth it to book early or wait if you can!


Sep 07, 2024

Honest, ethical, so kind


Sep 07, 2024

Tim fit me in quickly despite being booked up. He was honest and fair with everything that needed to be done and I can’t recommend him enough!


Sep 07, 2024

Walter's is everything you could want in a car service shop: friendly, honest, reasonably priced, and they do great work. Tim has even been able to fix my car on short notice a couple times despite being booked up. I highly recommend them.


Aug 07, 2024

Our family has taken our cars to Walter's for YEARS. They're great. They are more than willing to work with you, and they are honest about what things are going to cost. I refer everyone to them.


Aug 07, 2024

This is the best review I can possibly give for a service station: they fix what is broken for a fair price, and don't find things to "fix" that didn't need repair in the first place. This is an honest, trustworthy, reputable old-school service station.


Aug 07, 2024

Walter is a great guy, super honest and fairly quick with work. I’ve had my car into his shop a few times since moving to Pittsburgh and I’ve been nothing but satisfied with his work. State inspection and exhaust test seemed a bit pricy but I’m not from PA originally so I have no bench mark to compare it to.


Jul 07, 2024

Fair. Honest. And no fluff. Exactly what you want from a mechanic. Have been going to Walter’s for 5years and they are always my first choice and recommendation.


Jul 07, 2024

Maybe the best experience I’ve ever had with a mechanic. They are very knowledgeable, friendly, and they do great work for fair prices. All that, plus they were able to fit me in when I didn’t have an appointment. Would highly recommend.


Jul 07, 2024

The best! Kind and honest. I am lucky to live nearby.


Jun 07, 2024

Excellent service and kind people, had a hard time finding a good mechanic in pgh but am happy to say I found one


Jun 07, 2024

Genuinely good people! I moved to Pittsburgh from out of state and was so relieved to find a mechanic that I trust with my car repairs.


May 07, 2024

Best in the Burg.


May 07, 2024

I've been going to Walter's for my inspections for the last few years and I've always had a good experience. I set my appointment around 3-4 weeks in advance so I've never had an issue with not being able to get in. At my last inspection, my brake pads needed to be replaced but the rotors were still fine (they had been replaced more recently than the brake pads). They easily could have said that both needed to be replaced to charge me more for the inspection but they didn't. They also communicated with me multiple times throughout the day regarding the status of the inspection, the timeline of the needed repairs, and were able to get everything done before 1pm. Even though I've moved further away from Walter's, I will continue to use them for my inspections.


May 07, 2024

Tim and his staff are some of the kindest and most generous people I've ever met. We had a very complicated situation with a vehicle and Tim was incredibly patient with the whole process. He took great care to make sure the vehicle was thoroughly checked and everything was fixed up. He even offered that AAA may have been able to give us a better price for a battery. He's a truly good person who looks out for others and tries to help out each of his customers. He's a rare gem and Pittsburgh is lucky to have him.


Apr 07, 2024

Been going here for years for our 19 Mazda and 99 Honda accord. They have been amazing at helping keep both vehicles running smoothly without problems. They do great work, are quick, and easy to do business with. Would recommend to anyone looking for a great team to take care of any needs for your car


Apr 07, 2024

Best person and prices are good


Apr 07, 2024

Good people working there


Feb 07, 2024

Excellent auto shop. Great work. Great communication. Great people.


Feb 07, 2024

Good, timely service.


Jan 07, 2024

Honest people, good work.


Jan 07, 2024

This is the only auto shop I’m going to take my car to.


Jan 07, 2024

This used to be a great place. For about two years now though it has been getting worse and worse. I've taken all of our cars here for the last six years. I trusted them. Out of desperation I took our car to a new mechanic because this place kept telling me there was nothing wrong with our car. It did not sound right. It did not drive right. I've had it for over 20 years, so I know how it runs and sounds. Our new and highly improved mechanic and told me that it needed $3000 worth of work. It had an oil leak, it was out of oil, the list goes on. I am so upset because I have been taking it to Walter's for so long begging them to find out what was going on. I could have lost our car entirely due to their negligence. I know enough about cars to understand a car cannot be driven with no oil for long before it gets ruined beyond needing a new engine. Walter's has gotten too busy to do good work. Or, they no longer care? I've taken it in 8 times since it started running and sounding bad, and each time they failed to diagnose and fix EVERYTHING-and all the items were quite apparent, not some obscure thing.


Dec 07, 2023

My car started making an intense rattling noise whenever I would accelerate. Naturally, I was worried about this, and wanted to have it looked at before doing any more driving. I gave Walter's a call, and Tim got back to me a couple of hours later. He said that he was booked out for quite a while, but the problem sounded like it was probably a loose exhaust shield. If I could come by right at opening tomorrow, he offered to take a look and fix it if that was, indeed, the issue. He was right. One of his employees tested and fixed the issue on the spot. I was in and out within 10 minutes, and Tim didn't charge me for the service since it was such an easy fix. Based on my experience, Walter's Automotive is still a great, reliable mechanic shop that we have here in Pittsburgh, and I will continue using them in the future. Thanks, Tim -- you made my thanksgiving travel plans _a lot_ easier by squeezing me in and doing that spot fix!