Wilhelm Automotive
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Review highlights
"Pleasantly surprised by the guys working there. Knew what they were talking about able to get me in same day. Had replacement wipers on hand, I knew I needed new ones. I …"
"Complete service good prices real friendly staff ."
"Honest people, fair pricing, and great customer service and communication."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto radiator repair service
Directions
5211 E Thomas Rd
Phoenix, AZ, 85018
Phone number
Call: (602) 422-9250Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
7:30 AM - 5:30 PM
Description
Since 1928, Wilhelm Automotive Repair & Tire Shops have been committed to serving our customers with professional auto repair services at a reasonable cost with qualified technicians. Our goal is to make sure your auto repair experience is both friendly and successful. Our location offers a full range of automotive repair services near you including oil change, brake repair, air conditioning (a/c) service, tire replacement, battery replacement, transmission, fluid replacement, wheel alignment, engine repair, fuel filter replacement, starter & alternator replacement, diesel engine service and more! Call, make an appointment online or visit us today and our friendly staff will be happy to assist you.
Reviews
Dec 03, 2024
If you CARE about your vehicle, Wilhelm Automotive is the place for you.
Nov 30, 2024
Fair, honest and professional. Thanks for the help on my Volkswagen GTI!
Nov 29, 2024
Never go wrong here great discounts and friendly group of guys that talk honestly.
Nov 29, 2024
They wanted to charge me almost 200$ just to look under the hood for 5 minutes... They said: "We don't have time to even look at your car for the next 3 days, nor will anyone else. You can go to big o tires and see what they say." Went to big o tires right after that, and they immediately helped me out without charging me a dollar... interesting...
Nov 22, 2024
AVOID THIS SHOP AT ALL COSTS!!
Nov 22, 2024
Dont bring your “nice car here” apparently they will stab the seats and then say there is nothing they can do about it? No apologies, no reimbursement, no help. Beware of service and lack there of.
Nov 22, 2024
Don’t bring your “nice car” here. They will not be careful with your interior and will not replace or fix the damages they cause. BEWARE! They have refused to take accountability. You’ll be hearing from the Better Business Bureau. Please look elsewhere for your auto motive needs.
Nov 22, 2024
Fast service and an amazing price, these guys take care of your vehicle and I feel like they are the first repair shop that hasn’t tried to push anything I don’t need onto my bill, they are quick and respectful and I will forever use them from This point on
Nov 22, 2024
I’m only giving one star because you can’t give zero. My sister in law brought her car in for a battery change and got her car back with a hole in her seat, and they’ve given her nothing but grief over it.
Nov 22, 2024
Place is great. Been going here for years
Nov 22, 2024
When I walked into this place, I thought I walked onto a scene of Punked. The service they provide here is an absolute joke. I’d rather pay a stranger to work on my car. Thanks guys, I guess I’ll take my car to a dealer to get it fixed this time.
Nov 15, 2024
Always fair priced, great customer service and perfectly done work!
Nov 15, 2024
First of all, I'd like to thank Eric for his service to our country and any other Wilhelm former USA Service member. Thank you! Eric and Chris are integral parts to the success of Wilhelm Automotive. They keep their clients informed, up to date on their service requests, while educating during the entire process. No vehicle will leave Wilhelm Automotive that's not in good working condition. Their technicians are qualified experienced mechanics that deal with autos from many decades ago to the present, such is my case. Safety is their priority. If you are looking for a good competent and honest auto repair shop, Wilhelm Automotive is your best bet! I highly recommend them for all you auto service needs. I will go nowhere else!
Nov 15, 2024
The staff at Wilhelm Automotive are very friendly & professional. I was treated friendly, advised of the process and informed of the diagnosis with photos. The repair was done and I was provided with a complete documented safety report. I’m not a big fan of auto shop’s & mechanics but Wilhelm automotive took my repair person and walked me through the process. You would be foolish to go elsewhere…
Nov 08, 2024
Always professional willing to work with you . They always try to do their best
Nov 08, 2024
BEWARE OF THIS SHOP! YOU'LL GET YOUR "NICE CAR" BACK WITH NEW HOLES IN YOUR SEAT!! MANAGER DOES NOT CARE WHAT HAPPENS TO YOUR CAR!
Nov 08, 2024
Great service took care of all my oil change needs and didn’t try to upsell me with a bunch of stuff.
Nov 06, 2024
Absolutely great service! I was nervous about being female and taking my car to the auto shop.The team there was amazing and the price was reasonable for the work that was done. I had a bad experience with the shop I took my car to previously. I decided to choose Wilhelm after a friend suggested them. He takes his son’s car there and they did a great job for him. Even though I live in Chandler, this shop is where I will take my car to moving forward. I highly recommend!
Nov 06, 2024
Excellent customer service. And very reasonably priced. Very friendly and fast. Definitely recommend. They never disappoint.
Nov 06, 2024
Honest, helpful, accommodating, quick, and friendly
Nov 06, 2024
Love this place, so honest and wonderful work!! My family's gone here for years! :)
Nov 06, 2024
These guys are great! Good work, super honest, and backs their work 110% My favorite shop for all my Auto needs. Highly recommended!
Nov 06, 2024
Took my 5.7 300 to get long tube headers as well as catted mid pipes installed and was made aware of an issue that could've gone badly. Got it fixed in a timely manner and was even reduced in labor cost because I was getting work done already. Both Eric and Chris were super understanding and made sure the job was done efficiently as well as making sure to communicate with me every step of the way. They even towed out my car to a different shop for free because they didn't have the tools to fix another issue I had. Highly recommend working with this shop.
Nov 06, 2024
Very courteous and efficient,
Nov 06, 2024
Very easy to work with and explained everything without pressuring me into paying for extra work.
Nov 06, 2024
Very professional, clean shop, will definitely use again.
Nov 06, 2024
Wonderful and complete service, no comebacks. Billed correctly with full fisclosure.
Oct 06, 2024
Absolutely Greta customer service from the moment of scheduling an appointment to getting the work done. Definitely recommend! The front desk guys and Chris were super nice and helpful. They made sure all concerns were taken care of!! Thanks guys 🤗
Oct 06, 2024
Great shop and the GM (Eric) was great. They were quick to let me know what needed to be done and professional
Oct 06, 2024
I Make my brake change in my bmw and it’s Faster. good price, thank you!!
Oct 06, 2024
I brought in my vehicle after attempting to replace my own starter. Before I even replaced it, Andrew took the time to explain how I should do it. Upon taking it in, Chris was very friendly and answered all of my questions. I ended up needing a new battery and 2 new tires, and they gave me a great deal. They were fast, responsive, and kept me informed about the process of evaluating and fixing my car. I highly recommend this shop to anyone looking for a mechanic!
Oct 06, 2024
I spoke with Chris to easily schedule my appointment for the morning of my call. I appreciated the intelligent conversation we had about my car's issues and resolution. With replacing front sway bar end links and an alignment my car was good to go by 3:45PM. Smooth transaction and great communication all around.
Oct 06, 2024
Knowledgeable, honest and fast! Caring, understanding and would definitely recommend to everyone!! I will come back every time! Thank you so much for your honesty and amazing work! You guys are rare in this industry.
Oct 06, 2024
No one likes to spend $$ on car repairs. Was referred to Wilhelm by a friend after the Jeep dealer told me it would be over a week just to diagnose issues. I called and spoke to Chris who was friendly & knowledgeable and got me in the following morning. The team took detailed pictures of all the issues, sent me a comprehensive estimate. Diagnostic was done on a Tuesday & I picked up end of day Wednesday with a new coolant pump, engine mount, and transmission housing. All this done mind you days before the dealer would even look at it. The price was fair for the level of effort & came with a 2yr/24k warranty which added additional value. I will also have them take care of any future battery needs as the warranty is even better on those. I really appreciate being treated kindly & having the job done by local technicians/office staff who take pride in what they do. Looking forward to these guys continuing to take care of my vehicles & highly recommend.