Witmer Auto Service

Nov 21, 2024

Experiencia Frustrante y Falta de Ética Llevé mi auto a este taller confiando en que harían un buen trabajo, pero mi experiencia fue muy decepcionante. Me cobraron $400 por arreglar un daño que no era necesario, y además, recibí un ticket de estacionamiento por estar en una zona roja mientras el auto estaba en su custodia. Lo peor es que ocultaron el ticket para que no lo viera y ahora no responden ni se hacen responsables por esto. Su falta de ética y profesionalismo es inaceptable. No solo me cobraron por un trabajo innecesario, sino que también demostraron que no les importa el cliente ni asumir sus errores. No recomiendo este lugar a nadie. ¡Tengan cuidado!❌❌ Calificación: ⭐ (1 estrella)

Nov 14, 2024

Great service , very friendly and professional. Honest with good pricing

Nov 05, 2024

The team at Witmer really helped me out. While traveling through LA over the weekend, my brakes gave out and they quickly identified the problem, made the repairs and got me back out on the road first thing on Monday morning. Their service was as good as the quality of the work, excellent.

Oct 05, 2024

Fast and efficient service, fixed my flat tire with a nail in 10 min, would definitely recommend!

Oct 05, 2024

Fast, efficient, friendly, and great pricing! I’ll definitely be coming back for my next oil change, tire rotation etc

Oct 05, 2024

I’ve only had good experiences at Witmer Auto Service. Customer service is really good they’re very honest and helpful. I’ve taken about 5 vehicles to them and they’ve all come back good. I also liked the fact that when they replaced two sensors they gave me the old ones to show me they actually switched them out with new ones

Oct 05, 2024

Terrible service, my tire was flat but they told me the tire was good and charged me for it, I went to a second service and they fixed the tire.

Sep 05, 2024

Best experience! The staff here is very friendly and professional. Gina is a Gem, keep doing what you’re doing Mujer. I came in to get a tire patched after work. Byron and Gina saved my afternoon and got me back in the road in not time, Thank You both. I recommend.

Sep 05, 2024

Buen servicio 💯 recomendable buena atención

Sep 05, 2024

Excelente servicio

Sep 05, 2024

I had a loose alternator belt that was squeaking and apparently whoever replaced it before put the wrong size on. Took my truck in to this place and told them and they double check that was the problem and even looked at the other belts and the alternator to make sure everything else was all good. Took about an hour for the belt to get delivered and once it was in they replaced it right away and I was out of there. It was honest, well priced, fast, and easy and they people there are very helpful, even giving me some suggestions since I’m new to town.

Sep 05, 2024

Thank you to witmer for helping me out with my tire problem they got me in and out fast. Appreciate Gina and Janet for helping me out.

Aug 05, 2024

Been coming here for years and Gina & Janet continue to do fantastic work at their shop. I brought my car last week because I assumed it overheated because the temperature gauge was very high but turned out it was a radiator leak and some parts needed replacing. I was amazed how quickly Gina was able to replace/ fix everything because I was able to get my car back within two days of dropping it off. I also appreciate how they take Zelle if you don’t have cash, which is more convenient for me since I don’t carry cash on me normally. I will continue to keep bringing my car and future cars here because they are very reliable, honest and provide the best and quickest service for a fair price. Thank you guys again, really helped me out of a bind 🙏🏽

Aug 05, 2024

Great customer service. They are reliable Honest and they operate with integrity. If anyone needs any type of mechanic work done tire service highly recommend.

Aug 05, 2024

Great place I’ve got a battery replacement and tired pressure changed no issue I’m a women and I was able to speak with the ladies there and they were able to fully understand me while going through what was wrong with my car they also helped me fix a fuss on my auxiliary power outlet

Aug 05, 2024

I always get nervous when it comes to taking my car for service to any mechanic auto shops. Sadly I’ve had a couple of bad experiences with some mechanic shops around my house. Recently I was getting ready to head out to work. When I turned on my car it made a terrible sound and it struggle to turn on. I’m not too car savvy and I just knew that it wasn’t a good thing. Regardless, I just cared that it turned on and was able to make it to work. During my down time at work. I looked up mechanic shops around me and Witmer Auto Service was nearby and had good reviews. One of my co-workers that lives locally around mention the same Auto Shop. My boss gave me extra time on my break to take my car to the auto shop. I was greeted by Gina and Janet. I explained the issue with my car and they had one of the mechanics trouble shoot my car. While I was waiting I was able to observe how this business was running. More importantly how Gina and Janet interacted with the customers, vendors and staff in a fast and efficient way. I was blown away by how down to earth they both carried themselves at the same time being patient, professional and polite. Within minutes they figured out the problem and it was my alternator. Gina explained everything from price to time frame of getting my car back. The price was fair and the service turn around time was reasonable. As mentioned before it’s not easy to find good auto shops. It’s hard to find an honest and fair mechanic that shows transparency in their service and price. However, Witmer Auto Service is one of those rare jewels. My car was serviced and taken care of as explained. Thank you for your service. You have won me as a customer. I’m glad I finally found an Machanic shop that I can entrust my car with.

Aug 05, 2024

I had a great experience coming to this tire shop. I’m not knowledgeable in cars and trying to pretend that I did wasn’t necessary here. Witmer Auto Service was able to explain the situation clearly and provide different options that were suitable to my needs and financial means. I have a 1999 Ford Escort, and it’s my little beater. My battery and check engine light turned on. I tried fixing and solving the issue on my own, but luckily I came across this place. They were able to scan it and find out that I was having issues with my alternator. They were able to fix my alternator and they didn’t take that long to do it. They test drove my car afterwards, explained how and why the issue happened, and showed how you can manage and maintain the vehicle afterwards. I can’t lie, I was worried a little bit. With mixed reviews out there, you don’t know what you’re gonna get. However, after they finished their work, I started my road trip back home. I’m from Humboldt County, so that’s a 11-12 hour drive from LA. I’m super happy that my car had no issues on the way back. I made a stop in the Bay Area, just in case of anything, and it was still running good. Thank you Witmer Auto Service. I really appreciate the work you’ve done and helping me get back home.

Aug 05, 2024

I think so highly of the team here at Witmer. They did body work on my car and really made sure it got done the right way. Installation and paint!

Aug 05, 2024

I'll give everyone a good advice, just STAY AWAY from this place unless you have time to take these people to court. I was charged almost $600 and my vehicle damaged here after 2 visits! My Volkswagen was damaged by whoever works at this place and owns it. Including a check engine light being turned on for repairs that were already completed years ago and I just passed smog 20 miles before coming to Witmer Auto. Gina the lady that helped me get the part's for my car told me they are not responsible and that they have camera's throughout. And that my car is too old once I contacted her shortly after leaving from there. Yesterday I brought my vehicle over at 1pm and at 6pm after waiting the entire day to install a license plate frame. I was told to leave my car overnight. Previously I left a deposit and had to wait extensive amount of unnecessary time for something that obviously this place is not capable of fixing. When I returned today my vehicle had work done on it that I did not approve like replacement of the working trunk lock with one from another car that doesn't work or open the trunk. And the lock that was in my vehicle just sat aside damaged beyond repairs. The entire lock cylinder came out when I put the key in it. Also my trunk is not closing properly either anymore. And Gina didn't even have the decency, respect enough integrity to provide a receipt for work after I paid her yesterday.

Aug 05, 2024

They ran a diagnostic for $60 on my car and said the battery is in perfect health, and then the battery died literally while I was in their store!!!!! They told me on the phone installation is free if you buy the battery from us, but when I told them they should fold the fee they charged for their obviously wrong diagnosis, they said they give me a free installation instead. I asked them to replace the battery and apply the $60 misdiagnosis charge towards the price of the battery and they insisted to get paid for the battery and their incorrect diagnostic!!! I would never do business with them

Aug 05, 2024

Very helpful I had needed an oil change asap and gave them a call and they told me to come right in it did it asap. Very good service.

Aug 05, 2024

i had a flat nearby, got it temp filled by AAA, called witmer auto was legit in and outta there in 10 minutes!!! they were super nice and cool. $20 💖

Jul 05, 2024

Gina was amazing. Got me in end of day last minute for a tire change. Quick, affordable and super nice people.

Jul 05, 2024

I was having issues with my AC out all the mechanic shop I went to, they all weren’t able to fix the issues, doing Mickey Mouse work—they will tell me one thing and then another. I came to this shop out of desperation because its staring to get hot in LA! Coming here was a blessing, I was very intimidated having to deal with another man, but here, I was assist by Gina. Her father owns the shop, and shes like his assistant, she has the best interest in the community and her customer service was spectacular. She had my AC blowing cold air in 1 day. I would highly recommend everyone to come here. She’s genuinely there to help anyone, she won my service. I’m always coming to Gina for anything moving forward .

Jul 05, 2024

Loved their work and honesty. Tried to get me in and out as quickly and smoothly as possible

Jul 05, 2024

She is all good service. I like the work that was done. Very good job done. I was blessed.

Jul 05, 2024

They was very helpful with fixing my car I needed a water pump and they change something else on my car thank you so much

Jul 05, 2024

This evening I was at the gas station when I noticed, I had a flat tire. Witmer’s was right across the street and I rushed over because they were about to close. It turns out I hit a nail and there was a huge hole in my tire. I’m so relieved and happy that Gina and her coworkers were able to help me so last minute and for such a great price. I would like to emphasize that they accommodated me in my panicked state and really worked so quickly and efficiently for Such a great price. These were some of the most lovely people I’ve interacted with in LA. Out of every auto body shop I could’ve landed on. I’m glad they were right there and so ready to help. I was in crisis, and they rushed to help me. And for that, I am very grateful. 10 out of 10!!! you should definitely be going to Whitmer’s auto service for every car service you might need!!! Once again thank you Gina and your whole team you guys are amazing and heaven sent!!

Jun 05, 2024

I came here to do oil change, very fair price and I waited for a short time, even if there was a lot of work, Jenet was very enthusiastic, answered my silly questions, and if you need to replace the parts they can help order these parts and then you can come to change, thank Jenet and Gina very much for their service, I live nearby, plan to come often in the future (plus there are two cute cats here, you can pet the cat after asking the owner when waiting)

Jun 05, 2024

Thanks for helping me with my tire always great service

Jun 05, 2024

This shop is fantastic. They have gotten me out of binds for brakes, tire repairs and a dead battery. Over the top service? I work nearby and I couldn't get the old battery out, so they sent a technician along with me to help remove it and replace it. Use them, you won't be disappointed.

Jun 05, 2024

great spot, excellent employees, luis did a very good job on my car

May 05, 2024

I love this place

May 05, 2024

La atencion y rapidez con que resuelven los problemas es excelente y gente muy honesta. 💯