Woodie's Auto Service® and Repair Centers

Dec 05, 2024

Had limited time to get inspection done and needed an oil change - Woodies is closer to my office so thought I’d give them a shot. Customer Service was good but their prices for oil change are out of this world expensive. Would recommend going elsewhere if you just need an oil change, as I will next time.

Nov 16, 2024

Shady and absurdly overpriced. Tried to charge me for rotors as well as brake pads even though my rotors were fine per the highly reputable mechanic I wisely took my car to today for a second opinion. Compared to any other reputable independent shop, you'll pay double to triple the money for the same level of service. Clearly the MO here is to take advantage of people who don't know any better. Stay far away.

Nov 07, 2024

Rodney is great. Kept me informed about every step the shop had to take to address my issues. Still working with him, but I'm sure he'll achieve full resolution.

Nov 07, 2024

These guys are awful literal scammers. I went in with a misfire and a fuel issue, the misfire was fixed easily with a spark plug but the fuel problem was completely overlooked they made up a lie that it was a transmission issue which doesn’t even make sense. They also stole an expensive pair of Oakley sunglasses out of my truck that were hanging on the sun visor. Long story short I changed the fuel pump myself in my schools parking deck which fixed the problem. Do not take you truck here for service these guys are awful and know nothing absolute scammers and now I’m out 250 bucks on oakleys.

Nov 07, 2024

Work was thorough. Quote was accurate. Job completed on time. Would visit again.

Oct 07, 2024

I found the lack of communication prior to my service to be very frustrating. I also found Lawrence to be rude and uncaring about his lack of communication. I will probably think twice before getting any work done at Woodies in the near future.

Sep 07, 2024

Fast and friendly service!

Sep 07, 2024

I don't take my Honda Pilot anywhere else. Knowledgeable and excellent service.

Sep 07, 2024

I had a horrible and expensive experience at Woodie's Auto Service. When I had the car in for service, someone at Woodie's dented it. They didn't tell me about it when I picked the car up even though it was right by the driver's door handle and no way they didn't see it (when I went to pick up the car they had it in the dimly lit bay with the door already open. Every other time my car was parked outside. Now I know why the car was inside and the door was already open). They never responded when I called to tell them so I got a quote to fix the damage from a reputable body shop. Woodie's refused to pay for it. They offered half. They wanted their "guy" to do the repair on the cheap. Probably the same guy someone complained about his poor workmanship to the Better Business Bureau (Raul C. 01/31/2024). I offered to let them negotiate directly with the body shop so maybe they could get a discount. I also offered to drop my car off at the body shop when I was going to be out of town so it would save them paying for my rental car. They still refused to pay the quoted amount. I had to pay for the damage Woodie's did to my car.

Aug 07, 2024

Always a pleasurable experience!

Aug 07, 2024

Customer service was great, waiting room was nice and they offered beverages and a shuttle. Went as a walk-in to get an inspection and was told to make an appointment and was told mamagement requires I can only set an appointment for 8:00 a.m.. got there at 8:11 and waited until 10:05 a.m.. I do not understand the need to make an appointment if the appointment is not honored. It does not take more than 20 minutes to complete an inspection and there was no one else in the waiting room although I understand there were other cars being worked on. Please do better in the future.

Aug 07, 2024

They are very prompt, though and reasonably priced.

Aug 07, 2024

Rodney and the mechanics did an excellent job. I would highly recommend them for auto repair and maintenance.

Aug 07, 2024

Super easy and has great pricing. Very helpful staff.

Jul 07, 2024

As the reviews indicate, this is an excellent and extremely professional shop.

Jul 07, 2024

Great experience ... great people ... very easy to work with! They take pride in making sure their customers are 100% satisfied!

Jul 07, 2024

They do great work, reasonable prices. Only place I go to for years. All locations have treated me fairly.

Jul 07, 2024

They got the job done. Good front customer service, I guess. My car was taken in for low tire pressure, which needed to be patched. They patched it and got it back to working condition so that deserves credit. Here’s why my rating is low: 1. They proceeded with the repair without informing me of what was to be done beforehand. 2. $41 to patch a tire. (Apparently, this could be done for $5 at other places, according to multiple local sources. They quoted an oil change to be almost double what I have been paying for at the dealership service. So there’s that.) 3. Large grease stains of someone’s hand on my driver seat now. Sent them a photo. No response.

Jul 07, 2024

When first moving to Charlotte I was very nervous about finding a reliable mechanic, and unfortunately that search still continues. Came in to replace a damaged splash guard for my car and was told the correct parts were ordered and fixed accordingly however after 1 day of normal driving the guard fell halfway off. After taking it to another shop I was told the guard was missing 10+ pins and that it was actually not even the correct guard for my vehicle, so now I will need to pay even more money to get it “fixed”. I have no ill will, just wanted to provide my own experience so other people can make their own decisions accordingly.

Jun 07, 2024

Friendly customer service. Prompt and efficient. Highly recommend!

May 07, 2024

I was told my car could get fixed the same day as the appointment but it wasn’t able to be. They quoted 5 hours of labor and a total of 1700$ for a new AC compressor. I took it to Meineke and got it fixed same day, 2.5 hours of labor, for 850$.

May 07, 2024

The take a very close look at your car and provide choices for improvements. I highly recommend Woodie’s.

Mar 07, 2024

Great people to work with on any problem

Mar 07, 2024

I took my car here for a diagnostic and basically still had no answer when I picked my car up. They told me to get two things fixed and then get ANOTHER diagnostic and they may be able to give me a definitive answer. They said they couldn’t get it to start but I had AAA come give me a jump and it started right up. I will say that the employees are all wonderful people and they really treat their customers with kindness. I’m just very displeased with the service I received for my vehicle.

Feb 07, 2024

First visit. Very clean throughout, including repair area. Welcoming, professional, thorough, and friendly. They made me a believer!!!!

Feb 07, 2024

Got last minute service in a battery issue. James and Theo were professional and friendly.

Feb 07, 2024

Great Experience, Lawrence Carpenter is great, work with him if you get the opportunity.

Feb 07, 2024

Great service each time, always explain the repairs and give you the necessary information to decide how to handle it. Definitely bring all my vehicles here.

Feb 07, 2024

I am an out of towner who was looking for another option to repair a car in Charlotte besides using the Hyundai dealer. This Sonata Hyundai was part of the famous tik tok stealing cars challenge. I called Woodies based on their positive reviews on line. Their location was near to the stolen and returned (undriveable) damaged cars location. I found them to be professional and polite upon answering the phone each call and answering the barage of questions I threw at them. They came in at half the price of the dealer, did a great job, finished on time and at the same price as price quoted. All while dealing with an out of town client. Kudos to the team at Woodies McDowell Street. Thanks for going above and beyond!

Feb 07, 2024

This is a solid place to take your car, as you have to realize they are in the business to make money but honestly. They are always up front on the overall costs and final cost along with answer all of my quesitons.

Feb 07, 2024

wonderful fast and friendly service- came highly recommended from a friend and I will definitely be back!