Woodie's Auto Service & Repair Centers

Dec 07, 2024

Great service. Professional and friendly. Worked me into their schedule when I had a tire leak. Thank you Ramey!

Nov 30, 2024

Been doing business with Woodie's for years. Always can depend on them to find problem, let me know exactly what needs to be done, pricing and excellent results.

Nov 30, 2024

Fast and courteous service on major repairs to my vehicle.

Nov 30, 2024

Have been getting inspections here since 2019. Got my inspection here again a couple weeks ago. This year Woodie’s failed the inspection due to window tint being too dark. When it was explained to me that “sometimes tint darkens over time” (don’t most things fade in the sun?), I was handed a business card to a ‘preferred shop’ that does window tinting. They also flagged tires as wearing low but passable - This car had tires replaced less than a year ago and have less than 4000 miles of wear on them. Also despite having an 8:30am appointment and waiting onsite, it took them 2 hours to complete the inspection. I took my car to an inspections-only shop today and the car passed with no issues, and their entire process was under 30 minutes. Will no longer be a Woodie’s customer as I feel like I can’t trust them to do an honest job.

Nov 30, 2024

Very friendly staff. Very upfront about what the repairs would cost and I got my car back sooner than I expected! Will definitely use them again!

Nov 30, 2024

Would not provide an estimate on an oil gasket replacement.

Nov 23, 2024

Dont bother making an appointment as it does not matter. I made an appointment on a Saturday at 9 AM, take the car in and they say a mechanic did not show up and they could not look at my car. I then made an appointment for the following Tuesday and brought the car in at 9AM and at 3:30 PM it was still sitting in the same spot. I just picked it up. I realize we need more auto repair shops on this side of Charlotte as these guys are WAY TOO BUSY. I may be there competition soon!

Nov 23, 2024

Made an appointment a week in advance just to come in to be told I would have to bring it back the next day after I took off work so I could sit and wait patiently for it to be looked at. Missing out on a days pay and now I am searching for a new repair shop last minute. Unprofessional. Whats the point in making an appointment if you are told to bring it back the next day when you arrive?

Nov 23, 2024

your Labor costs is rather high and I am not able to locate any coupons for your company to use with my service.

Nov 16, 2024

I can not say enough about Ramsey and the staff here! They are absolutely incredible, kind, truthful and caring. They want the best for me and my girl Valda. I am forever grateful for everyone here and will definitely be making this my place for my girl Valda for all of her services!! Thank you guys so much!!!

Nov 09, 2024

Always a pleasure. I drop night before and get a call it's ready. They even offered a ride but did not need.

Nov 07, 2024

Always receive superior service. My vehicle runs so much better since having it serviced at Woodie's

Nov 07, 2024

Beware of this place selling you things you don't need. One of my techs dropped a recently purchased 2022 Ford Transit van off for an oil change. It should have been a warning that they wanted to keep it overnight for an oil change. So Ryan called my tech mid-day the following day and told him the spark plugs were bad and needed changed. Ford doesn't even have the plugs checked till 100,000 according to the maintenance manual. I've had 20 of these vans in my fleet and its usually 120,000 to 150,000 when the plugs need changed. The van was running perfectly and had just been purchased a few months earlier and went through Fords checklist and had everything replaced that was needed. Now my tech should have never okayed this but he did not knowing that the bill would be $1169.93. They added a few other things that just had to be done! This is so wrong on so many levels. I can afford to pay this and did but I am concerned for people who can't and don't have the money to spend on unnecessary and unneeded repairs. Most people won't look in their owners manual to find out they are being misled.

Nov 07, 2024

Good service all the time

Nov 07, 2024

Had a 9am inspection appointment. At 11:45 there were still 2 vehicles ahead of me. There was no communication that they were behind schedule and would need my vehicle all day for an inspection. Better communication and an understanding of what an appointment is would be nice.

Nov 07, 2024

Horrible Experience Here. If You Have Triple A Or A Mechanic You Trust USE THEM Not This Place. We Made An Appointment For 8:30a Didn’t Hear Back Until The Afternoon Just To Be Told Repairs Were Going To Be $2,700 Plus A $170 Diagnostic Cost That Came Up To $197 With Tax -_- The Staff “Seemed” Friendly At First To Lure You In However When We Cross Referenced Repairs Other Places The Quote Was Significantly LESS Almost $1,000 Less To Be Exact!! Felt Very Unprofessional. They Definitely Have A “Type” Of Customer They Like Because It Felt Like They Had No Desire To Really Service Us. Save Your Time AND Money. DO NOT Come Here. If I Could Give -5 Stars I Would.

Nov 07, 2024

Quick service and the coffee was good!

Nov 07, 2024

THEE WORST PLACE EVER! They inflate their service prices. Was told the diagnostics would be $170 which was $197 with tax -_-

Nov 07, 2024

Woodies lost a customer of several years last week. They enthusiastically scheduled my vehicle days in advance to evaluate a check engine indicator. I dropped off the vehicle an hour earlier than the appointment. My vehicle sat on their lot almost 10 hours and they never checked it. Never moved the parking spot where I dropped it. It’s a poor way to treat customers. Don’t schedule more customers than you can handle.

Oct 07, 2024

John Sienko and his staff are always knowledgeable and helpful. Jim gave me a class on CVT Transmissions.

Oct 07, 2024

Nor bad

Oct 07, 2024

Rip offs

Oct 07, 2024

The guys are great.They tell us when we need something done.Never had a problem.

Sep 07, 2024

Took the car for the diagnostic(160$) of check engine light intermittently coming on. Was told that the issue may be caused by wiring or faulty PCM and suggested fixing the wiring(80$) to see if that resolves the issue. After the wiring job was done, I was informed that the issue had been resolved. When I took the car, on the same day, the check engine light came back. I went back to the shop, and they told me the root cause is with PCM, but they do not have one and can not order one, basically telling me to go and fix the problem elsewhere where ever I want. They charged me 280$ total(160$ + 80$ + taxes) with zero progress in fixing the original problem. Very incompetent technicians Update ------- Took the car to Toyota Service Center, where it was diagnosed issue was caused by a faulty sensor. After replacing the sensor, the problem was resolved. This proved how incompetent technicians are working at this auto service!!!

Sep 07, 2024

As a newcomer to Woodies, I’m blown away by the friendly attitude and thoroughness of their work ethic. This time Robert took care of me and he was great on all points . He SAID what they would do …. and then DID what he said., Great experience.

Sep 07, 2024

Woodie's always communicates very well and always goes above and beyond for me.

Sep 07, 2024

Woodie's was fast & efficient, I was in & out in no time.

Aug 07, 2024

Great job - Joe P in Indian Land

Aug 07, 2024

Highly recommend. We felt very confident by the professionalism and friendly manner of the of the team at the Carmel Road location. Thanks, Robert!

Aug 07, 2024

I stopped in to inquire about some services that will be needed in coming months and total cost, the service personnel took what information needed and e-mailed me the information that I had inquired about.

Aug 07, 2024

Made an appointment for 8 am to have them run diagnostics on my car. I was told it would be done around lunch so decided to go pick it up at 3 pm. They didn’t even look at my car and told me they wouldn’t be able to get to it. What’s the point of having an appointment? Thought it’d be convenient going here but instead my time wasted.

Aug 07, 2024

This team is fantastic! I’ve been doing business with them for the past several years. You can always be assured that not only will you be treated professionally but their friendship and understanding is second to none!

Jul 07, 2024

"Fast and accurate repairs from a company which values their customers" describes Woodie's Auto Service and Repair Centers. I have used Woodie's services on a variety of vehicles over the last decade and have been very pleased with the way they do business. With a background in auto repair myself, I have been impressed with the way that problems are diagnosed and needed repairs are accomplished without "up selling" of unneeded services. They get the job done quickly, efficiently and let you know that they appreciate your business. Pro tip for customers: Look around the shop area of the repair center that you are considering. Is the place an unorganized mess with folks just standing around or is the place relatively clean with quality tool boxes and mechanics moving with a purpose? That will tell you volumes about the repair personnel AND the management of the facility. I trust Woodie's Repair Center and that trust was earned not given. Thanks to Josh, Johnny and the other professionals for getting my truck rapidly and correctly repaired. I appreciate you attention to detail. Full disclosure: I am not related to any person (as far as I know) or have any financial interest in Woodie's Repair Center.

Jul 07, 2024

GREAT SERVICE! VERY HAPPY!

Jul 07, 2024

Had my car in for a simple oil change and found a puddle of oil on my garage floor. But they took time to find that I needed $1,200 in repairs. When my husband checked the car he found that the plug was loose and probably only tightened by hand. a very bad rookie mistake... and we leave for a 900 mile trip had this not be found it would have possibly been a terrible outcome for our car.

Jul 07, 2024

No one contacted us when the car was ready. No one explained the results of the inspection which had several issues noted. Will not go back

Jul 07, 2024

Went for the Annual State Inspection and they went beyond that to give me full information about the car. Maybe not that detail but still enough and beyond for what I paid. Don't think it twice, just go here.