Woodie's Auto Service & Repair Centers

Nov 07, 2024

Rae Nelson, Manager is very helpful and caring. Let you know what's what about your automobile. Thanks

Nov 07, 2024

Woodie's on Ashley Rd has been a great experience. Although the issue was a known "bulletin" issue, I believe they still tried every possible thing to try and fix it. They also texted me a summary of every procedure and test that they used. When they couldn't find the issue, they charged me a very minimum fee, which was greatly appreciated.

Oct 07, 2024

Made a trip to Charlette NC from Savannah. My car started having some front end issues and I didn’t want get back on the road until I knew if I could make it. I found Woodies Auto Repair on line. Rae was like a family member I just met, she didn’t pressure me to get any repairs I didn’t need and told me exactly what was wrong and that I could make it back home. I was able to make it home after a 4 hr drive in the POURING RAIN!!!

Oct 07, 2024

They took advantage of my elderly Dad. $1800 to mess up his car even more. He went in for a SIMPLE air hose leak and when he got his car back, on the way home the oil gauge was bouncing back and forth and the Check Engine light was on, it wasn’t on BEFORE he took the car to their shop. The car in all was completely fine besides the air hose leak. When my Dad went back to tell the employee (Edward) all of a sudden when they pulled his car back around and they “found” a wire pulled from the power source… they charged $400 to fix it. They charged him for services they didn’t even complete… and if my Father who is a mechanic could fix it himself he would’ve but again this is a perfect example of people taking advantage of the elderly. I assure you, I won’t let this go. I know this company has had a bad reputation as a whole but I NEVER thought they’d stupe so low!

Oct 07, 2024

What a wonderful crew, very professional and explains things that you would understand what's going on with your car. Ray and Tj are amazing. I highly recommend bringing you vehicle in this location for service. Sunshine (:

Sep 07, 2024

It was great! Professional staff, quality care, and family owned. My husband was very impressed also. p.s. the waiting room was nice. You don't see that often at an auto care center. We would definitely come back.

Sep 07, 2024

Top Tier and amazing customer service!!! Thank you Rae and Edward for your honesty and superior service. I will certainly be back for any repairs needed on my Jeep!

Aug 07, 2024

If you want the stereotypical dishonest mechanic experience, come here: 1. They gave me quote of $864 for a new radiator. I found that too high and told them I'll call after sometime when I've decided. I call after 3hrs, another guy picked up and told me they could not go lower than $1050. 2. It took them less than 30min for diagnostics but they charged me full price for an hour.

Jul 07, 2024

Explain everything where I understood what’s going on with my car! Great communication, wonderful customer service!

Jul 07, 2024

If you want to deal with friendly, honest, and knowledgeable mechanics, then come here. My elderly parents recently traveled to CLT and ended up with a flat tire. Took it to Woodie’s without hesitation. They unfortunately couldn’t patch the tire because it was a sidewall puncture, but they got my dad set up with his spare. They charged us an amazing price for the work done, and the fellas Tony and Johnny were beyond nice.

Jun 07, 2024

This place is horrible. The employees are rude. I will never visit this place again.

May 07, 2024

I was coming in from out of town and broke down in South CLT. Called the first one that popped up and feel so lucky it was Woodie's. They said have it towed here and we will get you taken care of. Everyone there was helpful and happy, seems like everyone enjoyed being there. They found out what was needed and ordered parts for early morning fix the next day. I waited around in their plush waiting room and they had me back on the road earlier than I was even planning on heading home. Cannot say enough good stuff about Charlotte airport Ashley Road Woodie's! Thank you!

May 07, 2024

They charged me $703 for front brake pads and rotors plus a brake fluid flush and replace. I thought that was high but what do I know. Took about 2-3 hours due to ordering the wrong part. All in all not a terrible experience.

Apr 07, 2024

Great service

Apr 07, 2024

They do wonderful work and they don't take long at all. I recommend you go to them before the dealership..

Apr 07, 2024

They replaced our popped tire while it was very early in the morning after a red eye flight, and did it fast and had a very nice lounge to relax in, and the man in the front was kind and understanding. This is one of the best service places I've been to! :)

Apr 07, 2024

This was a great experience the office mgr Johnny was just a pleasure to talk to and he explained everything that they did and what would be needed in the future! I will definitely tell my friends about this shop! And the other workers were so into doing the job all u could say was hi! Great people at this branch!

Mar 07, 2024

I hit something and there was a horrible noise coming from underneath. I stopped in without an appt and they took care of me right away. 20 minutes later and I was on my way! Very nice people!

Mar 07, 2024

Huge headache 😫 for a tow that was authorized for them

Mar 07, 2024

I left my job and got a nail in my tire and pulled into Woodie's to see if it could be repaired or if they could put my spare tire on. Johnnie was working the desk and he was very helpful. Him and his team got to work quickly and put the spare on as the tire couldn't be patched. They were very friendly people and would def recommend them.

Mar 07, 2024

I stop in for a visit. I needed the ball hitch on the back of the truck taken off and the guys were very respectful and personable. Shout out to DJ and Johnny thank you both. I appreciate you!

Mar 07, 2024

Woodie's has been a great shop! Taken my car in several times and always receive quick, thorough, and fair service and pricing!

Feb 07, 2024

Best place for repairs in the Charlotte area. Clarence Hall was exceptional. I would definitely recommend this shop for your repairs. 5 Stars from me.

Feb 07, 2024

Oil and oil filter changed. They topped off all the fluids, and checked the air pressure in my tires. Printed off things that need to be taken care of at next visit.

Jan 07, 2024

Terrible service

Dec 07, 2023

Great service and friendly staff

Dec 07, 2023

Explained everything; repairs completed quickly and efficiently. My car runs great !

Dec 07, 2023

Great service!!!

Dec 07, 2023

POOR COMMUNICATION. I dropped my car off for a simple diagnosic, on a Wednesday. They took my phone number and email. Didn't hear anything back. A week later I received an email saying my car will be towed if I don't pick it up. I called back up there and they said I couldn't be reached by phone(they took the wrong number down). Fast forward. I arranged for the pick up and notified woodies the tow truck driver couldn't make it until after they closed. I asked for the key to be left in the car and was told it would be done. I get a call from the tow truck driver telling me the key wasn't in the car. I called woodies the next day and asked about the key. They said it was still there. I informed them, I was told the key would be left in the car for pick up. I was then told "nobody told me". POOR COMMUNICATION! Icing on the cake, I was threatened with having my car towed to the impound lot at my expense during this whole ordeal of "Woodies Miscommunication". In this case the customer did everything right and was still treated as if I were the one causing the mishaps. @Woodies if you're constantly failing on your end with communication, don't threaten your customers with towing their cars away at their expense. It's poor business practice.

Dec 07, 2023

The attendant was very professional and did a great job.

Dec 07, 2023

Woodie's Auto Service & Repair is the best! I recently had my Transmission fluid, Steering Wheel fluid, Engine Fuel Cleaning and Engine Oil Change getting ready for Winter. I had a 2005 Honda Accord LX. My old car always needs tender professional care. And I am so glad Woodie's Auto Service & Repairs is located in my neighborhood. Excellent work!