XL AUTO REPAIR & COLLISION

Nov 20, 2024

I rarely write reviews, especially auto, but I would be dishonest to myself if I didn’t write this review. I took my car this morning to XL AUTO REPAIR & COLLISION to get a second opinion on my car's door alignment issue after getting an estimate from a famous nationwide auto body shop and painting company. One of the doors wasn't closing correctly. Mr. Khan took the car to give an estimate and returned it to me after 15 minutes, saying that the car had been fixed. I asked him how much I owed him, and he said nothing. I insisted I must pay something, but he refused, saying it wasn’t a lot of work. As the many reviews here, he is such an honest man. XL AUTO REPAIR & COLLISION will be my go-to repair place.

Aug 27, 2024

Khan owner very honest person been coming here for years, also the Assistant lady in front desk is very helpful 👌 she speaks Spanish and English bring your car here they are honest and great price to repair any car 🚗 needs.

Jul 27, 2024

The service there is great customer service is wonderful

Jun 27, 2024

Professional staff, thorough assessment, and wonderful repair job! I appreciated the honest estimate and quick response when working with my insurance company. Repair was completed in a timely manner too. Great shop!

May 27, 2024

Took my vehicle here to get lowering springs installed. Shop claims quality work only. Vehicle returned with creaking noise on the front of the vehicle. After repeatedly ensuring me the work was done to the highest quality, and multiple diagnosis fees from various shops, my vehicle was returned with one strut completely blown due to improper install and the other strut cross threaded. It’s quite astonishing how a customer can take a vehicle in for a service and end with a $1800 bill in damages. “Luckily” I was given my $300 back for the cost of service. Good thing he gave me $300 back for my $1800 bill. Not only did he damage both my struts, but his version of 100% install had washers on both side and a few mm gap between the strut and top head. If you want your vehicle to come out of the shop in better condition than it went in then avoid this shop. Please avoid taking your vehicle here by all costs. This review is for 9611 S. Wilcrest Dr. Houston, TX @voodoogarage on instagram for his "QUALITY work only."

Mar 27, 2024

Judging-people-by-their-race and rude Khan tried to upsell me on my car. Ironic considering his last name. Plenty of auto shops around so I'd go somewhere else.

Feb 27, 2024

My car will continue to come here

Jan 27, 2024

Good service and prices

Dec 27, 2023

Great services and mechanics

Dec 27, 2023

The Best

Dec 27, 2023

Very honest and reliable

Nov 27, 2023

Gloria is the best ! she has a great customer service .

Nov 27, 2023

I liked that i was greeted. And when arriving they acknowledged me. Staff was friendly.

Nov 27, 2023

Simply the best man for the job.......great great experience....humanly service....thankyou

Nov 27, 2023

These people are awesome and easy to work. Gloria and Khan were excellent in explaining everything.

Nov 27, 2023

This place is a Gem 💎. My car was in, and out within 48 hours. 3 different repairs done on my chevy malibu, and not only that but the price was incredibly more affordable then previous shops i went too. I would definitely stop on in here, and speak with Khan. This man is a honest, and nice man to do business with. I Will 100% be coming back when ever I need anything done with my car 🚗

Nov 27, 2023

Almost everyone here talks about how "honest" this people are at this shop and how "amazing" they are, but the truth is that XL Auto Repair is a full of Dishonest and liars. I took my SUV couple moths ago for synthetic change oil and replacement of filters and I end up paying for all the service and they never even bother to put 1qt of oil in the engine of my SUV. 2 weeks later the computer of my SUV send me a message that I need it to do an oil change soon, so I stop the car and checked the measurement of the oil and there was not a single drop of oil in the engine; I called Gloria and explained to her what was happening and how frustrating I was to find out about this, so She came hours later to where I have my automobile parked and brought me 3 qt of synthetic oil and drop 2 bottles of oil into the engine... Her explanations was: "that maybe my SUV was burning oil" and that was the reason why the SUV didn't have a single drop of oil in the engine, 2 weeks after I took my SUV to this shop. Well, after this incident I continue checking the label of the oil in my automobile ever other day until today 09-14-23 and the oil level still the same, there is not burning oil or anything similar to that. I called Gloria again, since she is the one who took my car in and I told her that it was obvious that the person who was working on my car never put any oil or change the oil and that the engine almost broke down, but of course, Gloria and Mr. Khan the owner of the shop denied that anyone at the shop will do anything like that... Yea, Sure. So everyone here can say "amazing what ever" about this place but the reality is the opposite. After all, I paid $529,00 dls for nothing, I end up taking my automobile somewhere else to do the oil change for a lat less that what I paid at this DISHONEST SHOP. So, don't be surprise if you take your automobile to this dishonest shop and a week later you find out there is something else going on with your automobile different from what you took your automobile in the first place. Im sure after XL auto repair people will read this review they will give me a "like" because they have no other way to explain themselves. Thank you for reading this review, it may help you in the future. Note: do I really need to give them one "start" to be able to send this review?

Nov 27, 2023

Best

Nov 27, 2023

Best service with the best prices. He really works hard in trying to get you the best deal.

Nov 27, 2023

I have been with him for years, one of the best mechanic. He is honest, trustworthy and always finish the job before the due date. 5 stars for him.

Nov 27, 2023

Love you mr khan ❤️. U are the best . They are so professional. Mr khan wife is so sweet too . They offered me food while i was waiting . God bless yall . Best car service in town 👌

Nov 27, 2023

PRO DIAGNOSTICS! I took my car to two other shops to fix my brake light, one pushed to change the tiree rotors and brakes for $1300 and other for $900. The owner here told me it was only a bad brake sensor and fixed the issue instantly. Thanks, will be back.

Nov 27, 2023

Simply awesome

Nov 27, 2023

Very bad experience....worst service ever...one of the manager rude ,not helpful at all.....i will never go there again....

Nov 27, 2023

Very friendly and helpful staff with fast turnaround time. Have been going here for a long time with any car I’ve had!

Nov 27, 2023

Very friendly, honest, quick fix and affordable.

Nov 27, 2023

Went for an engine issue and the prices here were the most genuine among all the places I went. Service is first class as well.

Nov 27, 2022

Excellent service. They know what they are doing.

Nov 27, 2022

Highly recommend! Family owned and operated auto mechanic and full body repair. We take all 7 of our work cars here to do repairs. Honest and reliable!

Nov 27, 2022

I've been doing business with this shop since 2015. And I've not disappointed not one time they are very quick and proficient. Mr.Khan is a good guy and so is his staff. If you want food quality work for a reasonable price check them out.

Nov 27, 2022

Very professional staff Owner also very good honest always advice good