X-Pert Automotive
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Review highlights
"Joe the owner and his staff are all excellent. They go above and beyond to get your situation resolved in a timely manner. I would highly recommend them!"
"Very friendly service from the front desk to the technician."
"Always good see service, not pushy about doing other services."
Overview
Categories
Auto repair shop
Directions
16400 N Oracle Rd
Tucson, AZ, 85739
Phone number
Call: (520) 818-1780Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 28, 2024
Had coolant flush on 2014 Honda Ridgeline. Mechanic managed to lose or break attachment screws/clips for the deflector panel and a smaller access panel. To their credit they owned up to the mistake and ordered the new parts from Honda. Great follow through by Jamie! Thank you sir!!
Nov 07, 2024
I’ve brought my car to this shop twice now and recommend them! My first visit was for a wiring harness replacement after some pack rats chewed it up, and they did a great job. This time, my car started sputtering on the highway, even though we had recently replaced the fuel pump. Shelly at the front desk kindly fit us in on short notice for a diagnostic, allowing us to drop it off on Monday. My wife had a flight on Wednesday, so we needed the car back first thing in the morning. Joe, the owner, was very communicative, and by Tuesday night, he let us know the fuel pump was in the clear. The whole team was accommodating, and we were able to pick up the car on time. I come back each time because of their professionalism, flexibility, and great service.
Oct 05, 2024
I highly recommend this shop for any and all of your car repair needs!😁
Oct 05, 2024
Jaime is excellent and goes the extra mile to ensure your car is taken care of. I highly recommend this shop. They are honest, caring, and do excellent work.
Sep 05, 2024
It was my first time using X pert auto. They were right on time. In and out in 1 hr 20 minutes. Technician Jaymie came to talk to me, sat down and answered all my questions I will come back to use them again.
Aug 05, 2024
Fair prices. Great customer service. Owner is a class act.
Aug 05, 2024
Great work and competitive pricing! Plus, it's always a pleasure speaking with Joe (the owner), Shelly (in the front), and the various mechanics who've worked on my vehicle. I never feel pressured to pay for more than I need. In fact, they've been very honest with me regarding what should and shouldn't be done sooner than later, and that is greatly appreciated!
Aug 05, 2024
I've been a customer for about 10 years. I trust X-Pert Automotive with caring for my car.
Jun 05, 2024
Brought my 2001 Ram 1500 in for a new water pump and brakes and Jeff saved me quite the headache. Turned out to be much more going on in there and I'm so glad everything was taken care of with a couple days. Thank you to the whole Xpert crew.
Jun 05, 2024
Feel very fortunate to have these folks in the neighborhood. Their work is second to none — their scheduling and processes — along with their follow up are refreshing to say the least. They’re honest to a fault — won’t try and talk you into crap you don’t need. They sent my bride down the road to a competitor for tires because it was the best solution for us — the Customer. It’s rare to experience true honesty and integrity these days — good on you X-Pert Automotive! Keep up the great work!! 👏🏻✅👍🏻
Jun 05, 2024
Great job by X-pert. Oil change, they had it done quickly, comfortable waiting room, pleasant folks to deal with. Price was right and job was well done.
Jun 05, 2024
I brought in wife's Mercedes my first time at this shop the first thing on everyone's mind when they visit a shop for the first time is I hope their honest and hope they don't mess anything up ...car needed a radiator hose and and a few other parts that were waring and needed replacing ... Plus car had a strong gas smell coming from the rear of the car ... so my over All experience at Xpert was a Good one Joe and his Team of Xperts are very Good and personable at their Craft and I plan on keeping them for future car maintenance...Thank you Xpert
Jun 05, 2024
These folks are always friendly and helpful. I am always satisfied with their services.
Jun 05, 2024
Very friendly staff, they got the job done well and fast all for a good price!
Jun 05, 2024
X-pert automotive is the best. The staff was very friendly and helpful finding an egr line that had been discontinued for my car. They were able to find it and put it in for me and they were very reasonable with the price, I will be returning and recommending to friends and family.
Jun 05, 2024
Xpert staff are friendly, competent and do great work with no surprises at the end! They communicate their findings about you vehicle and are effective in their repair work. They are now doing maintenance on my third vehicle. Costs are better than reasonable. I highly recommend Xpert Automotive for vehicle repairs and maintenance, both domestic and foreign.
May 05, 2024
Joe is fantastic! Has a great team- everyone is easy to work with! 100% recommend!
May 05, 2024
My husband and I are extremely happy with X-Pert Automotive and the quality service on our truck. Very professional and trustworthy company to work with. We will be life long customers and would highly recommend this place for automotive service!
May 05, 2024
Was told by a shop (that I will not name) that my 2018 Toyota 4Runner needed replacement of the upper ball joints at a cost of over $1,500. Inspection by X-Pert resulted in no problem found. Additionally, unnamed shop recommended other services deemed not required by X-Pert. I probably saved over $2,000 due to owner Joe Pate's honesty and integrity. Go there - you will get honest, quality work done on your vehicle, and only if it's needed. April 10, 2024 was my lucky day.
May 05, 2024
X-pert has been servicing our cars for several years. The most important thing is this- I can trust them. The owner, Joe, often comes to the counter to explain issues to me. The entire staff is willing to answer any questions. That's important to me because I'm the kind of guy that asks a lot of questions.
Apr 05, 2024
Can not say enough about about the service at X-pert. Took care of my emission problem immediately. Very friendly service from the front desk to the technician. Thank you, JOE
Apr 05, 2024
Good work. Knowledgeable. It's decent car repair shop
Apr 05, 2024
Great friendly, fit me in quickly completed the job quickly at a good price
Apr 05, 2024
I've been a customer since 2016 and have never been let down. Joe's staff is the best in the area.
Apr 05, 2024
Super friendly staff. Tech came right out to look at my vehicle. Counter gal professional and helpful. They fixed my vehicle and did not add on any extras. Charge was very reasonable. Very happy with service and will use them again. Highly recommend
Mar 05, 2024
Easy to schedule. Got in right on time. Excellent service. Everyone has a very friendly attitude. Thanks to the X Pert people who make it all happen.
Mar 05, 2024
I didn't get my car fixed there. They have gave me great advice
Mar 05, 2024
Not very willing to share advice.
Mar 05, 2024
Took our auto in and Joe (the owner) called within a couple of hours to go over problems with our car.. He is one of the most honest auto mechanics we have ever met!! Not pushy or arrogant. We recommend X-Pert Automotive to anyone having problems with their vehicle! Craig & Susan Leedom
Feb 05, 2024
I have nothing but good things to say about X-pert Automotive. I brought my recently purchased used Infinity in to them. They went over it and gave me their recommendation. I feel very confident with the work that was done and will return for any future automotive needs.
Feb 05, 2024
This was my second visit to X-pert. The first time was an emergency battery replacement and they were so great about fitting me in that I decided to give them a try instead of going to the dealer for regular maintenance (oil change, filter replacement, tire rotation). Everyone I spoke with was friendly and knowledgeable from booking my appointment to reviewing what had been done on my car. It was a great experience and I will be returning.
Feb 05, 2024
We are very impressed with X-Pert's professionalism, knowledge, and service quality. We were scheduled quickly and the cost was reasonable. We will use them again in the future!
Dec 05, 2023
Great service! Will definitely comeback!
Dec 05, 2023
Replaced axles on my hellcat with demon axles. Work was done on time and within budget. Courteous and professional.
Dec 05, 2023
This shop has been a Godsend for our large family. We have multiple drivers in the home all with older vehicles that do break down quiet often. These ladies and gentlemen are quick, honest, fair priced and all around just really helpful. You can rest assured that you will.be listened to, that they know their stuff and that they will never try to rip anyone off. We will be using them from now on .
Dec 05, 2023
Volunteer advocate for Disabled Veterans and Seniors in Tucson: Failed to repair electrical system including. alternator, battery &parts; Replaced alternator with used/defective component which malfunctioned damaging new battery and electrical; "Claimed"front and back brakes needed replacement wrongfully when 2 different AAA facilities verified brakes did not need repairs. Filed Attorney General Complaint #CICFLU09-NTIFA Mr. Pate, owner has been, rude, evasive with communications with anti-semitic slurs. Seek alternative repair facilities, for "trust", per this senior.