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Xpress Pro Tire & Auto East Washington

4.2
(243 reviews)

Overview

Categories

Auto repair shop, Auto air conditioning service, Auto tune up service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 4:30 PM


Reviews

Nov 23, 2024

Love them they always make you feel welcome and always do a wonderful job on both my cars thank you


Nov 23, 2024

Nice place sent my gf for me since I work nights had someone else do my brakes left a bolt out of a rotor .. got a new rotor fast easy and correct


Nov 07, 2024

Amazing!! Fastest service in the state of Indiana. They were honest with me, upfront with price ranges, thorough with the diagnostic, and just a huge relief to work with. When I blew a gasket again, they gave me a better quality part for free, with free labor because they had replaced it a month ago and it wasn’t good quality enough. I especially appreciate the mechanic Shane. He’s very knowledgeable and does honest work. That’s a rare gem these days.


Oct 07, 2024

Excellent work. Fast and efficient. I will return.


Oct 07, 2024

Great customer service


Oct 07, 2024

I have been coming here for years (car x) about a year ago I brought my Hyundai Elantra in for rear brakes and an oil change, I was told I did not need brakes. It may have been two weeks later and the brakes began grinding I knew they were bad someone just didn’t want to do the work. Fast forward to me bringing my Hyundai Sonata in for brakes they had start making noise on a Wednesday so I booked an appointment online. Wednesday afternoon they called to confirm I go in and the man instantly snaps at me saying “WE DO NOT MAKE SATURDAY APPOINTMENTS!” Then tells me but they will do the work then says he will only do the brakes if buy rotors too!! After hearing the price I declined and told him to put my car back together ! He gets mad storms of yelling “WHAT A WASTE OF MY TIME!!” I will never come back!!! I ask for rear brakes they have all my tires off hood up and just looking for issues. I took it somewhere else the same day and they said that I do not NEED rotors!!


Sep 07, 2024

Donnie n the guys treat you like family greet you buy name shake you hand


Sep 07, 2024

Great place and fast at what they do clean and every one is nice going to miss Don he is great guy fun to talk and he will be missed we will always get our oil done there but it won’t be the same without him good luck in his new journey


Sep 07, 2024

Had an appointment for an oil change. They were right on it when I got there. Quick to get the job done and even took me out and showed what needed done on my vehicle!


Sep 07, 2024

Respectful men and clean waiting room Also fast and efficient


Sep 07, 2024

I have known Donnie for years. Always happy with the work they do!


Sep 07, 2024

I've been coming there for many years and always had great service. I am very concerned about Don leaving because I trust him. It is very unsettling with the new changes. He has always been straight with me and very honest and respectful. I haven't always had that feeling with others that work there. If I don't feel like I can trust a place I don't stay. I think letting Don leave is a good idea. Lots of people like, respect and MOST IMPORTANTLY, TRUST HIM!


Sep 07, 2024

Reasonable, efficient and friendly. Helpful with estimates and a quick turnaround.


Aug 07, 2024

Ever since I got my oil changed here, my coolant won’t stay in my vehicle they insisted that they didn’t do anything to it without even knowing what vehicle I’m talking about.


Aug 07, 2024

Great people that really care about your automotive needs. They treat you like family and treat your car like it's their own. Timely service while keeping your budget in mind to get you back on the road.


May 07, 2024

Donnie and the guys are always very helpful


May 07, 2024

Due to an inexperienced worker at Car X, my car acquired a mechanical issue that I had to take to another mechanic to get it fixed.


Apr 07, 2024

amazing customer service!


Mar 07, 2024

They always get my vehicles complete in a timely manner and they're reasonably priced. I bring all of my vehicles here.


Mar 07, 2024

both gentlemen were very polite. . answered my questions and didn't bother me with anything else.


Mar 07, 2024

took good care of my car


Feb 07, 2024

Donnie and staff are always helpful, courteous, and honest.


Feb 07, 2024

Excellent service and great guys! Fair pricing for good work!


Feb 07, 2024

I have taken cars to this location for years for oil changes. If Don is there, I just walk out and go elsewhere. He's beyond rude. Other managers are much more professional and accommodating. Thus 3 stars.


Feb 07, 2024

They did a great job, and finished in one day. They were very friendly as well. However, I feel that if I spent over $1700 on axel, strut, control arm, they could have aligned it. It was aligned before it was necessary to get it fixed.


Jan 07, 2024

Great, prompt service at an excellent price.


Dec 07, 2023

Always great service, I highly recommend this Car-X on E. Washington. I never go anywhere else.


Dec 07, 2023

Best place to take your car on Indy's East side. Staff are kind, honest, and thorough.


Dec 07, 2023

Great service, and trustworthy they will definitely take care of your vehicle and for an affordable price.


Dec 07, 2023

I got there at 7:15am. There was only one other person before me. I got out of there by 8:20! Customer service is great. The small talk was pleasant. I'll be back.


Dec 07, 2023

I’m a regular customer because of my multiple experiences at CarX on E. Washington. Indianapolis Indiana.


Dec 07, 2023

They did Oil change and they did not tighten up. the oil Filter and and Most of it leaked out out. I will never go back there again..... We'll never go there again..


Dec 07, 2023

Went for my regular oil change on Saturday 7/29/2023. Excellent staff and technicians. The lobby and restroom were both very clean. I was 3rd in line for service and once they pulled my car back to service, my wait time for my oil change was under 45mins. Thank you Car-X.