Z-Tech Automotive

Nov 29, 2024

I’ve been coming to Z Tech now with both my vehicles for 2 years… fantastic outfit! Very professional, clean and Heather at the front desk delivers outstanding customer service! Thank you Z Tech for keeping my cars in tip-top shape! If you are looking to have work done on your vehicle - the team at Z Tech will take care of you!!!

Nov 15, 2024

Finally found an honest, no pressure auto shop.

Nov 06, 2024

I have taken in multiple of my vehicles and every time the customer service has been exceptional. They are very mindful in letting you know what needs to be watched. 10/10 would recommend.

Oct 06, 2024

Excellent diagnostician and awesome work. Very reasonable prices. They even gave me a lift home with their car service

Oct 06, 2024

Good service. Clear explanations. Fair pricing. Recommend highly.

Oct 06, 2024

Not a bad place good people there

Sep 06, 2024

Had a wheel alignment done on both of my cars. Good price, good service, I can't remember the techs name but she was great. She took the time to explain what the alignment results were and pointed out some things to keep an eye that may need work in the future. Had a great experience and will be back!

Sep 06, 2024

I had a great experience with Z-Tech Automotive in Tucson recently. Heather helped me with a repair on my daughter’s 2008 Escape. She provided great communication, prompt service and fair pricing. We will definitely return to Z-Tech and recommend it to others.

Jun 06, 2024

This is easily one of the best auto shops I've ever been to. I was on a road trip in a very non-standard vehicle, a 1985 Vanagon. I broke down just outside town late in the day. Despite being in a car they wouldn't normally work on they took me! Not only that they replaced my blown coolant hose the same evening and even stayed late to do it. I'm blown away by how far they went the extra mile for me. Come here, they're real experts and will treat you right.

May 06, 2024

I can not praise this place enough. I am so appreciative to have found this shop. They do reliable work, and go above and beyond for customer satisfaction. Best shop I've ever taken my car to.

May 06, 2024

I love the personal touch you get here. Heather and staff do an exceptional job making sure your vehicle is repaired right.

May 06, 2024

On my way to Northwest Hospital my drivers side front tire flew off and I pulled off the road 20 yards from ZTECH Automotive. After chasing my tire down I saw an employee named Heather pull into the shop and I told her what happened and she assured me they would do everything they could do to get me fixed and driving by the end of the day. I made it back to the shop after my orientation, right after the tow truck finally moved my truck into the shop and I witnessed for the next few hours, Heather do everything she could to get my truck fixed. She went out and worked on my truck herself when the mechanic when to lunch. She drove to numerous parts places to get the correct parts and between her and the only mechanic on that day, they fixed my truck and got me back on the road in a very reasonable time. There aren’t many shops around like this these days and I have to say I was lucky this incident brought me to this shop because they are knowledgeable, reasonably priced and put their customers first. This is the only place to get your vehicle worked on whether it’s a simple oil change or something more complicated. ZTECH does it right

Apr 06, 2024

I have been to Z Tech twice now, the last vehicle was a head scratcher that went to a competitors shop first, who could not decipher the codes, they recommend the dealership, who $500 later did not diagnose the problem correctly. Z Tech got it right the first time and at half the cost. There is a good thought process being employed here, some next level problem solving and methodology. The leadership must be excellent because the service and response is first rate too to bottom!

Apr 06, 2024

I took my truck here 2-28-2024 as I knew I needed new brake pads, rotors and calipers. I simply did not have the time to do this as we have a 6 month old baby. This shop came highly recommended to me from a friend. They were very knowledgeable, polite, on time and on budget. They have a great text message and email system to give updates and have you say yes/no for service with digital signatures if you want. They were not pushy, and the email listed items for upcoming repair. I liked their approach as there was zero pressure. I will DEFINITELY go back to Z Tech and appreciate their honesty! Great system they have to keep things low key….not like other shops or dealers I have been to! Thank you Z Tech!

Mar 06, 2024

Great and fast emergency break service on ram3500 Thank you Mike and Heather!

Mar 06, 2024

I did not use their service but the referred me to an exhaust shop that fixed my issue. Thanks for listening and the recommendation!

Feb 06, 2024

Great, honest people doing honest work at a reasonable price.

Feb 06, 2024

I want to do a big shout out to Z Tech automotive. They got my car in so fast when it broke.

Dec 06, 2023

Always skeptical about finding a new mechanic, as I feel most people are. Went here to get my check engine light coded/looked into and replace my brakes. First impression was a very positive and friendly employee named Heather helping me set up an appointment and get squared away. After all was said and done, they actually talked me out of replacing my brakes (didn't need it yet) and didn't try to sell me on any additional unnecessary purchases. Never had an experience like that at the shop but was actually enjoyable instead of questioning if I was getting scammed. Would and will recommend Heather and the rest of the team to anyone.

Dec 06, 2023

Fabulous experience because of Heather's expertise and patience when explaining issues to me, fair pricing, professional workmanship done right the first time, thorough inspections. I can't praise this establishment enough.

Dec 06, 2023

Fair prices, great and helpful staff. Best thing is how willing they are to explain everything they are doing.

Dec 06, 2023

Great customer service. I bring all my family vehicles here because I trust the quality of work and honesty.

Dec 06, 2023

Great place to bring your car. Honest, professional and prompt service. Only place I get my car taken care of.

Dec 06, 2023

Honest and friendly staff. Thorough inspection and diagnosis. Great communication and prices.

Dec 06, 2023

I am so happy to have found this place. I have brought two cars here and have been totally satisfied with the service. They go above and beyond to make sure everything is taken care of, and get me back out on the road in a safe, reliable car. Also I love that they text me with service updates so I know what’s going on while my car is there. Thank you Z-tech! :)

Dec 06, 2023

I drove my car from Wisconsin for a vacation in Tucson and started to hear a clunking noise in my car near the end of my stay. I called around to see if anyone could look at it and fix it before I drove it back home. Heather answered the phone and said give her a minute to check with the owner. She called back right away and said they could squeeze me in. Heather even gave me a ride back to my AirBnb which was really nice of her. Also picked me up when the car was done. Mike the service tech had me take it for a drive with him and knew pretty much what the problem was right away. I thought CV axle, he had me do tight turns and there was no clicking sound, he said CV axles sound fine, sounds more like suspension, he was right of course. Also thought a wheel bearing was bad and he said, "no that sounds more like a bad tire". Mike was great (it ended up being my front struts that were completely trashed after 250k miles). The car was done and working perfectly in a couple days. I was very happy with Heather's polite/professional customer service and her auto expertise. She knows car mechanics very well as she answered every question, even the specifics on the alignment. It appeared to me that she basically runs the place and runs it well. There is a reason people have 5.0 ratings. These guys work hard for it as you can see in my review. Edit: These guys stand behind their work. The right Monroe quick strut ended up having a defective top mount right out of the box (clunking over bumps). They paid to have it swapped out locally (Wisconsin). The shop that did it locally said about Z-Tech: "this is a stand up shop". Exact words. I agree. Thanks to Heather and the owner for working with me and the local shop. It's no fun to have a clunking sound on a brand new installed strut. It's quiet now thanks to you !!! I'll be back!!!

Dec 06, 2023

I had a great mechanic who retired sent all his customers here. And I'm really glad he did. I've had oil changes brake jobs and general maintenance and have been really happy not just with their work but their friendliness and professionalism. I highly recommend Z Tech.

Dec 06, 2023

I personally know Mike Wilson, one of the mechanics. He never steers you wrong. He knows what your car needs to keep it running safely and efficiently.

Dec 06, 2023

New to Tucson and I found this shop on Google. The customer service here is OUTSTANDING. They really went above and beyond. There were a few things they did that stood out, but one example is that I had an appointment scheduled the next day and the battery had died (unrelated to the reason for the appointment). I called them to ask for a recommendation for a jump service or tow truck (new here and no tools). Instead of recommending someone, they CAME TO ME to jump start the truck so I could get it to the shop! I have never been to a mechanic that would do this. They were helpful, honest, and very empathetic. They did a great job of explaining the details and next steps in a way that made sense. I will definitely go back.

Dec 06, 2023

Outstanding service, trustworthy diagnostic, great communication! Most importantly they’re honest. I will be back!

Dec 06, 2023

These guys have great service. Heather at the front is always good to work with, the repairs have been done correctly, and I feel that I can trust them. These have become my go to for both our cars. Highly recommended.

Dec 06, 2023

This place is such a gem. Mike and Heather are nothing short of experts in their field and surpass my expectations time and time again.

Dec 06, 2023

Z-tech has been my mechanic of choice for about two years. Heather’s customer service has always been great, she treated me with respect and always informed me in detail about recommended changes or requests to make changes on my car. Dallas always met my needs and made suggestions about what was best for my car. I’ve never had any issues with them at all.

Dec 06, 2022

Awesome service, awesome work, got my AC fixed up quick and easy and the pricing was solid too. No pressure for any upselling, just factual hey here's what we noticed. Thanks yall!

Dec 06, 2022

I'm really happy with the work I received. The prices were more than fair especially with the quality of work being performed. I highly recommend Z-Tech.

Dec 06, 2022

Took my car in for an oil change they gave it a complete inspection and let me know everything on my car was ready for a road trip great service great people.

Dec 06, 2022

Honest good work with truthful assessments of my dying engine. Not long after that my 4runner's starter made a joyful noise before the engine died and did quit first. It did make a grinding noise before it kicked the bucket and noise heard far and wide by the Target on Northwest Broadway. Search for the sounds that rang out across the town that the police came thinking it was a hot rod get together.

Dec 06, 2022

My truck broke overheated and I couldn’t figure out why. I brought it in and they got me on the road within a few hours. They do great thorough work and for a great price!!